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Service Center Operator jobs in Centurion
Purpose of the Role:To lead and manage the technical maintenance operations across high-priority client facilities, including data centers and administrative buildings. The role ensures the implementation of effective maintenance strategies, compliance with SLAs, and continuous improvement in service delivery, safety, and technical performance.Key Responsibilities:Maintenance Management: - Drive...
Requirements: - Grade 12 - 1+ years call centre experience - Extremely well spoken in English (Essential) - Customer orientated - Telephone Etiquette Responsibilities: - Standard call centre duties, customer service and sales Please note only shortlisted candidates will be contacted. If you have not heard from us in 2 weeks, please consider your application unsuccessful.
First-level manager responsible for the performance, coaching, and development of a team of agents . Tasks Monitor agent performance in real-time (calls, chats, ticket metrics) and provide instant feedback/coaching. * Handle and de-escalate calls from highly frustrated or challenging customers. * Conduct regular 1:1 performance reviews and create development plans for team members. * Ensure...
Through our client-facing brands and our other specialist brands, Momentum Group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We help companies and organisations care for and reward their employees and members. Through our own network of advisers...
As a Customer Support Coordinator, you will play a pivotal role in ensuring operational excellence across our service support functions, with a strong focus on contract lifecycle management, preventive maintenance coordination, invoicing accuracy, and customer satisfaction. This role supports both the Diagnostics (DX) and Life Sciences (LS) businesses across [region - e.g., Africa and Middle...
IntroductionRole Purpose** As a Service Specialist within our RISO Service Centre, you will be one of Momentum's brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients - providing our valuable clients with consistent, world class and legendary service of the highest quality, during every interaction, showing...
Job Summary Unique structure requires a bespoke skill set. Owning and managing rural and township shopping centres throughout South Africa, our client has set up their asset management differently. Whilst each shopping centre enjoys the full attention of an on-site Centre Manager, all other functions are centralised within their Gauteng office, including marketing, leasing, accounts,...
Introduction Through our client-facing brands the Momentum Metropolitan Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables businesses and people from all walks of life to achievetheir financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest...
+Onex is hiring an Infrastructure Operations Manager who will be responsible for the Operational Management of the company’s data center and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant...
Introduction We are currently looking for a solution orientated operations manager for our inbound department in centurion DC, Gauteng as the operations manager you will be responsible to ensure the effective management of inbound, warehouse operations, inventory control cost management, health and safety, people management and to achieve business objectives Job description- To ensure...
As a Switchboard Operator - Accounts Receivable, you are the first voice many of our clients will hear - and that makes your role incredibly important. You are responsible for delivering a fast, professional, and friendly switchboard service that ensures every caller feels heard, valued, and directed with care. This is more than just answering calls; it is about creating a seamless,...
Key Accountabilities or Principal Responsibilities Primary Duties Manage designated site: - Waste Management - Cleaning, Hygiene & Pest Control - Indoor Plants - Events Management - Boardroom management (including boardroom bookings) - Manage staff and sub-contractors - Manage contractors - Client liaison - Invoicing submission and control - Management Reports - Manage and co-ordinate general...
Job Description: - Provide strong leadership, guidance, and mentorship to service technicians, fostering continuous professional development and high performance - Manage day-to-day service operations, including job scheduling, workforce planning, and effective resource allocation - Ensure timely, high-quality maintenance and repair of refrigeration and compressor systems in line with company...
Marketing and Service Engineer Trainee Centurion Duties & Responsibilities - Presenting product features and demonstrating use. - Reporting customer feedback to management. - Selling products, quoting prices, recording orders, and arranging deliveries. - Maintaining knowledge of market conditions and competitors. - Developing and enforcing safety procedures. - Preparing cost estimates and...
KEY RESPONSIBILITIES Transport Service Provider (Subcontractor) Management - Maintain and update the TSP/vendor database, ensuring all documentation, compliance certifications, and onboarding information remain current - Monitor subcontractor fleet availability, roadworthiness, licensing, and maintenance cycles - Oversee route allocations, load scheduling, and daily execution monitoring - Ensure...
In order to be considered the following is required: - TOGAF 9 Certification - Solutions Development Life Cycles - Solutions Development Architecture - ITIL v4 Expert Certification - AWS / Azure Cloud Certifications - Certified Information Systems Security Professional (CISSP) – desirable - Project Management Professional (PMP) or PRINCE2 – desirable - Minimum of 10 years' experience in IT...
Key Responsibilities: - Develop and implement an operational systems management strategy aligned with business and IT objectives - Oversee all systems supporting service provisioning, activation, fault management and customer workflows - Champion System enablement to improve user efficiency, accuracy and service delivery turnaround times - Manage relationships with vendors supporting operational...
MORE ABOUT THE ROLE: Contract Start Date 01-12-2025 Contract End Date 31-12-2028 Nationality South African citizens / residents are preferred. Applicants with valid work permits will also be considered. Product Information High Performance Computing (HPC) is a comprehensive platform that provides a robust and scalable foundation for Computer-Aided Design (CAD), Computer-Aided Engineering (CAE),...
Role Purpose As a Service Specialist within our Service Centre, you will be one of Momentum's brand representatives. The main purpose of your role will be to increase client loyalty through effective and efficient service to our clients – providing our valuable clients with consistent, world class and legendary service of the highest quality, during every interaction, showing that we care and...
Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...