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Senior Customer Service Manager jobs in Edenvale
Job Title: Customer Services Consultant Company: Korean Motor Spares Job Type: Full-time, On-site About Us Korean Motor Spares, established in 1996, is one of South Africa’s leading importers and distributors of Hyundai, Kia, Daewoo and Ssangyong spare parts. With branches nationwide, we pride ourselves on supplying high-quality parts, excellent customer service and maintaining strong...
MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience, to work hand-in-hand with our USA...
A leading machinery manufacturing company is looking for an Aftermarket Manager based in Kempton Park, South Africa. This role requires a strategic leader to manage customer support functions and improve after-sales services. Candidates must possess a Bachelor’s degree in Engineering and 10 years of operational management experience. The position demands strong interpersonal skills and a...
KEY RESPONSIBILITIES:The incumbent is responsible to improve the operational efficiency which includes but not limited to the following: - Implementation of systems in line with the business of the company, - Handover of these systems to the team for effective managing and monitoring, - Monitoring of these systems and keeping up to date with the technologies. - Provide support systems in order...
Customer Service Representative What does Cigna do? Cigna Corporation is a global health service company dedicated to improving the health, well-being, and peace of mind of those we serve. - We started over 200 years ago and have continued to innovate and expand ever since. - We deliver choice, predictability, affordability, and access to quality care through connected, personalized solutions...
Seabourne Logistics is looking for a dynamic, solution-driven Key Accounts Customer Service Agent with a heart for service and a passion for delivering exceptional customer experiences. If you thrive in a fast-paced logistics environment, love solving problems, and take pride in owning the customer journey from end to end—then this opportunity is for you. As a Key Accounts Agent, you will be the...
Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth coordination of shipments and deliveries. You will be the first point of contact for clients, providing professional support and maintaining high service standards. Key Responsibilities - Customer...
One of the prominent leaders in the logistics sector is seeking experienced, client orientated and target driven customer service / call centre staff with a great track record to join their team. Position Overview We are seeking a Customer Service Call Centre Representative to join the logistics team. The role involves handling customer inquiries, resolving issues, and ensuring smooth...
A role has become available for a Customer Service Clerk in the Production & Supply Chain Department based in Kempton Park. The purpose of this role is to ensure all orders are processed promptly and efficiently as per the Customer’s requirements. RESPONSIBILITIES: - Research required information using available resources - Manage and resolve customer complaints - Provide customers with product...
Summary of functionsThe principal objectives of the Customer Service Department are to encourage maximum sales and to ensure requests/enquiries from customers are professionally handled by providing accurate product information and price quotations to customers. Process sales orders and coordinates with other departments through to completion. Be conscious of clients’ needs and their time and...
A Customer Sales Representative will play a critical role in driving revenue growth by generating qualified leads and booking discovery meetings for the Sales Team. This is a high-impact role that requires energy, persistence, and a strong work ethic. As the first point of contact for potential customers, the CSR is essential to setting the tone for Infinity Brands’ sales engagement. Key...
A leading medical device company in Johannesburg seeks a Senior Supervisor in Customer Service. The candidate will manage high-performing teams and coordinate solutions for customer-facing issues. Requirements include a college diploma and 5-6 years in a customer service role, along with advanced knowledge of MS Excel and ERP systems. A proactive mindset and strong relationship-building skills...
Summary TheCustomer Service, Senior Supervisorhas direct reporting for theCustomerServiceRepresentatives(GG9)and/orSenior Customer Service Specialists(GG10). TheCustomer Service, SeniorSupervisorisfully responsible for the day-to-day running of the team, the training of their team members, processes within theteamand the service that is provided. TheCustomer Service, SeniorSupervisorisalso...
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises,...
A leading global customer service partner is looking for a Senior Customer Service Associate to join its Johannesburg team. This role involves supervising a team, ensuring high-quality service, and driving continuous improvement initiatives. The ideal candidate should have a minimum of Grade 12 education, six months of experience in customer service, and strong leadership abilities. Opportunities...
Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...
Gauteng, JHB - Northern Suburbs- Market related Hourly Cost To Company (Market related) Our client in the Consulting Industry requires the appointment of a Senior Customer Engagement Customer Service Consultant for a period of Seven (7) months with the following experience: - Certifications in Dynamics 365 for Customer Service - A highly experienced professional responsible for implementing...
A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...
A global leader in healthcare technology is seeking a Customer Service, Senior Supervisor to oversee the customer service team. This role involves managing daily operations, training team members, and ensuring high-quality service delivery. The ideal candidate will have extensive customer service experience, strong team management skills, and a thorough knowledge of supply chain processes. This...
Customer Service, Senior Supervisor strong knowledge of the processes but will be supported by College or university diploma/degree, or equivalent relevant experience 5-6 years in a customer facing role(+7 if no degree) 2-3 years of (can be informal) team / project management Ability to recruit, develop and engage high performing teams Requires thorough functional knowledge of the end-to-end...