Senior Customer Service Manager jobs in South Africa

Overview Your potential has a place here with TTEC's award-winning employment experience. As a Senior Healthcare Customer Service Representative, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Responsibilities - Be answering incoming...

Position overview: To lead and develop the full Customer Service function for the business, owning customer engagement strategy, operational excellence, performance reporting, escalation leadership, and cross‑functional improvement initiatives. This role requires strategic leadership, excellent communication, strong execution, and the ability to drive results in a demanding...

A leading company in Business Process Management is seeking a dedicated Customer Service representative for their UK market operations in Durban. This role emphasizes delivering high-quality service, effective problem resolution, and upholding organizational standards while contributing to team success. Ideal candidates will possess a strong background in customer service and have a passion for...

About Keen At Keen, we don't just deliver services — we embed ourselves into the heart of our clients' businesses. From digital marketing and creative to customer experience, we craft bold, high-performance digital experiences for global brands. About The Role We're hiring a Customer Service Team Lead to support a global client in the POS (point of sale) tech and delivery space. You'll be...

An established industry player is seeking a dedicated Service Advisor to join their team. This role is crucial for ensuring customers receive prompt and quality service regarding vehicle maintenance and repairs. You will act as the vital link between customers and the technical team, providing cost estimates, scheduling appointments, and maintaining excellent communication throughout the service...

Main Responsibilities - Oversee and ensure the bellow is followed - Generating Job Cards (Local / Export /Distributors) - Generating Quotations (Local / Export / Distributors) - Generating Sales orders (Local / Export / Distributors - Generating costing sheets (Local / Export / Distributors) - Calculating freight costs (Local / Export / Distributors) - Offer a professional service and update...

You are an ideal candidate if: - you have experience in Customer Service/B2C Sales for at least 1 year; - you have a strong command of the English language; - you have worked in a semi-senior position or worked as a Manager Assistant before; - you are tech-savvy (MS Office, Google Workspace). Main tasks: - participate in outdoor promotion campaigns, support affiliate marketing strategies to...

Senior Customer Service Agents Wanted Responsible for supporting all inbound and outbound customer interactions for all supported contact centre channels in a friendly, knowledgeable and professional manner. Based in Brackenfell. --------------------------------------------------------------- Working hours:40 hour work week scheduled any five days from Monday to Sunday (shift work between 8am...

Gauteng, JHB - Northern Suburbs- Market related Hourly Cost To Company (Market related) Our client in the Consulting Industry requires the appointment of a Senior Customer Engagement Customer Service Consultant for a period of Seven (7) months with the following experience: - Certifications in Dynamics 365 for Customer Service - A highly experienced professional responsible for implementing...

MSA Outsourcing Solutions is a South African based Company focused predominantly in staffing for USA based clients. We provide high caliber staff, filling various roles in a multitude of industries across the USA. Our turnaround time is expedient and everything is expected yesterday. We are seeking a Senior Customer Service Agent with 5 years of experience, to work hand-in-hand with our USA...

Senior Healthcare Customer Service Representative – Nights-049VT Description Your potential has a place here with TTEC's award-winning employment experience. As a Senior Healthcare Customer Service Representative , working on site in Cape Town, South Africa, you'll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment...

A retail company is seeking an experienced Branch Manager in Springs, Gauteng. The role requires managing store operations and staff to ensure profitability while delivering exceptional customer service. Candidates should possess 3-5 years of management experience and a Grade 12 qualification, with a diploma in Retail Management being advantageous. Join the team to foster a positive work...

Our client a leader in the steel industry is seeking a highly experiencedSenior Customer Service Consultant to join their team based in Cato ridge MINIMUM REQUIREMENTS - Grade 12 - Bachelor's degree in Commercial or equivalent Diploma - Qualifications: Data analytics or IT an added advantage - 5 to 6 years in a Steel Industry or similar environment MAIN JOB FUNCTIONS - Oversee Customer...

PG Glass is the largest network of Shatterprufe windscreens and Armourplate toughened automotive glass Fitment Centre's in South Africa, as well as the largest repairer and installer of glazing and building glass products in Southern Africa. Main Job Purpose To manage the front desk of a Fitment Centre by providing professional operational support and general business guidance to customers and...

Responsibilities-- Daily management of client-specific tasks.- Daily communication with clients and tutors (you will need to be on the phone for a minimum of 80% of your day)- Build relationships with clients and tutors to ensure that they have a surprisingly good experience with us- Daily communication with our internal admin support team to keep client accounts up to date- Arrange lesson plans...

A leading retail company in Bloemfontein is seeking an experienced Branch Manager to oversee store operations. The role focuses on managing resources to ensure profitability and exceptional customer service. Ideal candidates should possess 3-5 years of management experience and a strong understanding of retail. Join us to lead a dynamic team and drive success in our branch location. Great...

Your potential has a place here with TTEC's award-winning employment experience. As a Senior Healthcare Customer Service Representative, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. What You’ll Do You are that person that everyone...

A retail company in Robertson is seeking an experienced Branch Manager to oversee operations in a dynamic environment. The successful candidate will be responsible for sales management, stock control, and providing an exceptional customer experience. Ideal applicants will have at least 3-5 years of management experience and a passion for retail and customer service. Join us and help shape the...

A dynamic retail company in South Africa is seeking an experienced Branch Manager to oversee all operations. Responsibilities include managing staff, ensuring customer satisfaction, and driving profitability through effective planning and organization. The ideal candidate should have 3-5 years of management experience and be passionate about customer service. Join our team to contribute to growth...

A leading retail company in Upington is looking for an experienced Branch Manager to manage all areas of operations. The role includes overseeing staff management, ensuring customer satisfaction, and driving store profitability. The ideal candidate should possess strong leadership skills, a diploma in retail management or business, and have at least 3-5 years of management experience. Join a...