A leading financial services provider in Bellville is seeking an experienced workforce management professional to monitor and analyze workload requirements for optimal resource distribution. Candidates should possess a Bachelor's degree in Business Administration or Computer Science and a minimum of 4 years' experience with workforce management systems. Strong analytical and communication skills...
A remote healthcare services company seeks Medical Schedulers to join their team. The role involves scheduling appointments and managing calls, ensuring patient satisfaction through excellent customer service. Candidates should possess strong communication skills and be comfortable with an EMR system. The position requires working during Chicago's Central Time hours, necessitating good...
A logistics firm in Cape Town is seeking an experienced logistics professional with a degree in logistics or accounting. The ideal candidate will have over 2 years of experience in the logistics role, with outstanding organizational and analytical skills. Responsibilities include purchasing and maintaining vehicles, developing schedules, and ensuring compliance with transportation regulations....
A leading telecommunications firm is looking for a WFM Scheduler in Cape Town. The successful candidate will develop and optimize employee schedules for effective contact center operations. Key responsibilities include analyzing data, managing shift bids, and facilitating meetings with leadership to drive improvement initiatives. Candidates should have at least 2 years of contact center...
Are you ready to make a significant impact in the healthcare sector? Concentrix is partnering with a leading non-profit American healthcare company, and we are looking for a dynamic Planning and Scheduling Manager to join our team in Cape Town. Why Join Us? - Collaborate Globally: Work with both onsite and offshore teams to drive CRM contact performance and workforce management processes. -...
A leading recruiting firm is seeking a Home Care Scheduler to manage caregiver and patient schedules effectively. This fully remote role requires strong communication and organizational skills to ensure seamless client care across multiple time zones. The ideal candidate will have 1-2 years in healthcare coordination, be tech-savvy, and adept at problem-solving. This position offers an...
A leading global technology firm in Cape Town seeks a Manager I, Planning & Scheduling. This role involves optimizing WFM processes across multiple accounts and ensuring delivery against client expectations. The ideal candidate will have at least 1 year of WFM management experience, strong fluency in English, and advanced skills in MS Excel and reporting tools. This position requires working...
A leading data analytics company in Cape Town seeks a Workforce Management professional to manage staffing models and create schedules. Candidates should have a minimum of 2 years experience in workforce management within an inbound call center. Key responsibilities include managing scheduling processes, balancing staffing needs with operational goals, and maintaining staff plans. Strong skills...
A leading Business Process Management company in Cape Town seeks an experienced Workforce Management resource. The role focuses on creating schedules based on forecasts and actual trends while optimizing resource utilization. Candidates should have 4-6 years of experience in workforce management, including at least 2 years of management experience. A graduate degree and expertise in tools like...
Position summary Job category: Customer Service Location: Cape Town Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of an Installation Support Agent in their Installation Logistics – Scheduling division. The candidates will be required to ensure Customer Service Standards are maintained, solve customer queries and work...
A recruitment services company is seeking a Forecasting & Scheduling Analyst to join its Performance Team in Cape Town. The ideal candidate will have experience in Workforce Management, strong analytical skills, and proficiency in Microsoft Excel. Responsibilities include developing accurate capacity plans, collaborating with management, and ensuring optimal productivity through effective...
A global engineering company is seeking a highly experienced Senior Site Planner to join their Project team in East Africa. This role involves managing and maintaining project schedules, ensuring effective cost control, and leading the planning team in support of construction activities. Ideal candidates should have at least 8 years of relevant experience and a Bachelor's degree. The position...
A premium food solutions company is seeking a dedicated Operations Coordinator to monitor flight schedules and manage meal counts while ensuring accurate billing processes in SAP. The ideal candidate will have a Grade 12 qualification along with a diploma in a related field and 3-5 years of experience in operations or logistics. This role offers an opportunity to work in a dynamic environment...
A premier beauty salon in Cape Town is seeking a Beauty Salon Manager to oversee day-to-day operations, manage staff, and promote services. The ideal candidate should have proven experience in salon management and knowledge of beauty products. Responsibilities include scheduling shifts, overseeing service quality, managing inventories, and ensuring customer satisfaction. Excellent organisational...
Medical Scheduler Call Center Location: Remote (Work hours aligned with Chicago, Central Time) Employment Type: Full-TimeSouth African hours:(3:00 PM - 1:00 AM)shifts Reports To: Call Center Supervisor / Office Manager Role Summary: We are seeking friendly, detail-oriented Medical Schedulers to join our call center team supporting a busy medical center. This role involves handling incoming...
A leading logistics provider in Cape Town is looking for an Installation Support Agent. This role focuses on maintaining high customer service standards and scheduling fitments for Tracker units. The ideal candidate should possess excellent communication skills, a minimum of 1 year experience in a contact centre, and be capable of working under pressure. Bilingual applicants (English and...
A leading healthcare service provider is seeking a dynamic Planning and Scheduling Manager in Cape Town. This role involves leading a team and managing performance metrics. Candidates must have WFM management experience, strong communication skills, and the ability to work night shifts. The position offers a competitive salary and permanent onsite work with flexible hours aligned to the US...
Manager I, Planning & Scheduling page is loaded## Manager I, Planning & Schedulinglocations: ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Towntime type: Full timeposted on: Posted 10 Days Agotime left to apply: End Date: January 3, 2026 (1 day left to apply)job requisition id: R1684100Job Title:Manager I, Planning & SchedulingJob DescriptionThe WFM Manager drives CRM contact performance...
Forecasting & Scheduling Analyst (BPO/Call Center) Cape Town, Western Cape, South Africa Job Openings Forecasting & Scheduling Analyst (BPO/Call Center) About the job Forecasting & Scheduling Analyst (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise...
A leading technology provider is seeking a Resource Scheduler for their Group Delivery Back Office team in Cape Town. This hybrid role requires fluency in English and German, along with strong customer service and organizational skills. The successful candidate will gather information, support customer queries, and efficiently prioritize tasks to meet service level agreements. The company...