retail customer support representative jobs in Western Cape

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

DUTIES: - Planned, frequency determined, customer visits. - Provide technical assistance. - Client contact. - Ensure that parts and labour sales budgets are achieved. - Technical diagnosis of customer problems. - Provide immediate corrective action or feedback to service staff. - Installations/machine hand overs including operator training & maintenance training. - Commissioning of components. -...

We are an arbitrage team specializing in Facebook and Google traffic. We are looking for quick-witted employees to handle scheme traffic in the Gambling and Betting verticals.Responsibilities:- Processing 200 sms or more daily- Execute the set lead closure plan- Keeping records of the work doneRequirements:- At least 1 month experience as a network traffic manager- Experience with geo LatAm and...

A leading financial services provider is looking for a Branch Manager to enhance the customer base and revenue in Vredenburg. The candidate will be responsible for executing retail branch strategies, ensuring a high service delivery culture, and managing operations effectively. Required qualifications include a Matric, RE1 and RE5, and 5+ years of industry experience, with at least 3 in a...

A leading retail company in Cape Town is seeking an Assistant Store Manager to support store operations and drive sales. The successful candidate will ensure service excellence and effectively manage store activities, contributing to customer loyalty. Ideal applicants should have Grade 12 and at least 2 years of management experience in a retail environment. This role is full-time and offers a...

Purpose: The purpose of this job is to effectively ensure exceptional customer service and experience across all the touchpoints of the Brights customer's journey. The Customer Experience Administrator will offer support to customers who have questions, concerns, problems or who want purchase any of our products and services. The incumbent must be highly organised service driven Brights brand...

WHOLESALE BAKERY/CATERING INGREDIENTS Scholtz Partners International is seeking a dedicated Customer Service Representative to join our client's team! What we offer: =ذÜ Salary: R16,500 + Benefits =ØÍÜ Cape Town, Western Cape location <Øâß Work with a quality wholesale bakery ingredients supplier <Ø^ß Be part of the exciting FMCG industry About the role: Our client in the FMCG industry is...

RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Title: Customer Support Consultant / Customer Care Consultant Type: On-site Terms:...

We're hiring Retail Floor Sales Representatives to assist customers, promote products and services and support daily store operations. No experience needed-full training provided Requirements: - Matric/Grade 12 certificate (required) - Confident communicator - Customer-friendly and reliable - Able to work in-store full-time - Available Immediately Responsibilities: - Assist customers on the...

Pharmacy Retail Sales Representative - Cape Town Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. We believe that through innovation, development and supporting our customers and patients we can help others achieve a Life Unlimited! Our products are in 100 countries globally, and supporting this takes a huge effort. What will you be...

Thesl, a fast-growing procurement solution company, based in Somerset West requires a professional and vibrant customer support agent. Requirements: - Matric (Grade 12) - Able to communicate in English and Afrikaans - Computer literate - Must be able to work in a team environment - Call centre or retail experience will be advantageous - No criminal record - Must be based in Helderberg area or...

POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a German-speaking Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most...

WHOLESALE BAKERY/CATERING INGREDIENTS Scholtz Partners International is seeking a dedicated Customer Service Representative to join our client's team! What we offer: Salary: R16,500 Benefits Cape Town, Western Cape location Work with a quality wholesale bakery ingredients supplier Be part of the exciting FMCG industry About the role: Our client in the FMCG industry is a supplier of quality...

Overview: Our client helps eCommerce brands and online stores manage their merchandising like retail pros, by leveraging our advanced AI-powered technology. Till date, they’ve helped our customers to optimize their sales and inventory worth more than 1$ Billion (yup, that’s right), increase profit and fulfill business goals. Who are we looking for: This position is a perfect fit for candidates...

Customer Services Representative (UK Market) Empower UK beauty professionals through smart SaaS support and engagement Cape Town CBD, Office-based | R18,000 R25,000 per month (CTC) About Our Client Join a fast-growing Beauty & Wellness Tech company redefining how salons, spas, and beauty professionals engage with their clients through innovative SaaS solutions. This company operates at the...

English-speaking Customer Service Representative -049VR Description Your potential has a place here with TTEC's award-winning employment experience . As a English-speaking Customer Service Representative, working onsite in Cape Town, South Africa you'll be a part of bringing humanity to business. #experienceTTEC What You'll Do Do you have a passion for helping others and giving them peace of...

A leading financial services provider in South Africa is seeking a branch manager to enhance customer satisfaction and grow revenue. The role involves developing retail strategies, overseeing daily operations, and ensuring compliance within the branch. The ideal candidate must have a minimum of 5 years of industry experience, with at least 3 years in a leadership role, along with relevant...

If you are passionate about travel and customer service, we have the perfect opportunity for you! We are seeking a Pre Departure Support Agent to join our yachting division in Cape Town. At The Moorings and Sunsail, we plan and deliver fantastic yacht charters across the world. We have an abiding passion for sailing, taking yachting holidays to the next level across the most spectacular...

A leading retail company based in George, Western Cape, is seeking an Assistant Store Manager to support the Store Manager in store operations. Responsibilities include driving sales, ensuring service excellence, managing staff, and executing operational activities. Candidates should have a Grade 12 qualification, relevant management experience, and a strong understanding of financial principles....