Customer Support Representative jobs in Western Cape

Deliver an exceptional customer experience by assisting customers in resolving inbound technical service enquiries in a call center environment. Achieve service levels in compliance with company directives. Duties and responsibilities: - Responsible for resolution of customer queries with high professionalism from the moment of escalation in line with given timelines as per SLA - Understanding...

DUTIES: - Planned, frequency determined, customer visits. - Provide technical assistance. - Client contact. - Ensure that parts and labour sales budgets are achieved. - Technical diagnosis of customer problems. - Provide immediate corrective action or feedback to service staff. - Installations/machine hand overs including operator training & maintenance training. - Commissioning of components. -...

A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...

A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...

About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...

A leading service provider is seeking a Customer Service Representative to join their team in Cape Town. This role requires empathy and experience in customer service to support clients facing financial difficulties. Candidates should have strong communication skills and the ability to work onsite. The position offers competitive benefits, including medical aid and a starting salary of R7524 per...

Customer Support Supervisor - South Africa (onsite) page is loaded## Customer Support Supervisor - South Africa (onsite)locations: Western Cape, South Africatime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100269CoinFlip is a global digital currency platform company, focused on providing consumers simple and secure access to buy and sell cryptocurrency. The company operates...

A customer service firm is seeking dedicated Customer Service Representatives to join their remote team in Cape Town. The role involves addressing customer inquiries across multiple channels, providing tailored support, and maintaining high standards of service. Ideal candidates should have at least one year of online customer service experience and possess excellent communication skills. This...

About the job Customer Support Executive Deliver exceptional service to UK customers from sunny Cape Town or remotely! Remote (Cape Town preferred) | R23 000 (£1,000) per month | UK Working Hours (8 AM - 5 PMUK Time) About Our Client Our client is a leading UK-based supplier of specialist products for the commercial and domestic sectors. With a strong reputation for fast delivery, reliable...

RoomRaccoon RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system. Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa. Title: Customer Support Consultant / Customer Care Consultant Type: On-site Terms:...

A global customer engagement company is seeking a Customer Service Representative to join their Cape Town office. The ideal candidate will have at least 2 years of customer service experience, be proficient in English, and be able to work rotational shifts. Responsibilities include supporting vulnerable customers and negotiating repayment plans. The role offers competitive benefits, including a...

A local recruitment agency seeks a Junior Customer Support Consultant in Paarl, South Africa. The consultant will provide high-quality customer support, resolving issues efficiently and maintaining excellent customer care. The ideal candidate will be customer-focused, professional, and willing to learn and grow within the role. Responsibilities include handling inquiries, maintaining records, and...

Your potential has a place here with TTEC's award-winning employment experience. As an English-speaking Customer Service Representative, working onsite in Cape Town, South Africa you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do Do you have a passion for helping others and giving them peace of mind? You’ll work to resolve the customers’ inquiries, whether it’s...

We’re Hiring: Gorgias Technical Customer Service Representative (Remote) TalentPop is partnering with one of the fastest‑growing e‑commerce brands to hire a best‑in‑class Gorgias Technical Customer Service Representative. This senior‑level, full‑time remote role is ideal for candidates who thrive in high‑performance support environments. About The Job - Full‑time, remote position - Work with...

A global digital currency platform is seeking a Customer Support Supervisor for their Cape Town office. This full-time role requires a leader who excels in training and motivating representatives while managing day-to-day operations. Applicants should have strong customer service experience and a minimum of 3 years in a supervisory role. A bachelor's degree is preferred, and proficiency in tools...

About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...

Customer Service Representative EXL, Cape Town, Western Cape, South Africa In this role, you'll be tasked with ensuring the achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include upholding transaction quality within predefined parameters and controlling claim costs to minimize leakage. Maintaining accuracy in reserves and payments while...

Overview Job Title: Customer Service Representative Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Support Advisor working on an internationally innovative campaign. You’ll be working on-site from our Cape Town office, where creativity meets...

Overview Your potential has a place here with TTEC's award-winning employment experience. As a Senior Healthcare Customer Service Representative, working on site in Cape Town, South Africa, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture. Responsibilities - Be answering incoming...

A leading business consulting firm in Cape Town is seeking an entry-level Coordinator-Back-End to manage customer service through email, chat, and voice. The successful candidate will be responsible for booking appointments in line with business and customer expectations and will support other departments in addressing scheduling queries. This role requires managing client expectations and...