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Reservations Ticketing Agent jobs in Gauteng
Are you passionate about travel and customer service? One of our international cruise line clients is looking for experienced Contact Centre Agents to join their dynamic team in Johannesburg. If you have a background in reservations, sales, or the travel industry, we’d love to hear from you! Requirements: - Matric (Grade 12) - Diploma in Travel & Tourism - Minimum 2 years of contact center...
Company Description Minor Hotels is an international hotel owner, operator and investor with a portfolio of more than 536 hotels in operation. Minor Hotels passionately explores new possibilities in hospitality with a diverse portfolio of properties designed intelligently to appeal to different kinds of travellers, serving new passions as well as personal needs. Through our Anantara, Avani,...
Mzansi Holidays is seeking a highly motivated and enthusiastic intern to join our Reservation Department for a 3-month internship Duties/responsibilities- Assist with clients reservations, modifications and cancellations- Update reservation records and maintain accuracy- Coordinate with other departments (Sales team and Accounts Department )- Provide excellent Customer Service- Perform...
Company Description HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand. The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches. The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style. Job...
We are looking for a dynamic, enthusiastic, service driven team player to join the Lodge Wholesale team. KEY OUTPUTS- Creative and out of the box planning and designing of leisure FIT tailor-made itineraries- Managing the reservations process including handling of bookings from quote to finalising, including invoicing and travel documents- Ensuring turnaround times are strictly adhered to...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Purpose of RoleThe primary objective of the Customer Support Agent is to uphold exceptional service standards while ensuring high levels of customer satisfaction. This role requires a professional who is helpful, knowledgeable, and articulate when assisting customers with inquiries related to the company’s products, services, and technical support.The Customer Support Agent serves as a crucial...
Discovery – Group Information Services / Technology Services Talent Pool: Service Desk Agent (Junior) About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment...
JOB TITLE - SERVICE DESK AGENT DUTIES AND RESPONSIBILITIES: - Incident Handling: Ticket Resolution: Receive, log, and categorize incidents and service requests. Troubleshooting: Diagnose and resolve technical issues or escalate them to the appropriate support groups.- Customer Interaction. User Support: Provide frontline support to end-users, addressing their technical issues or inquiries....
Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...
ABOUT THE ROLE The Multi-Skilled Agent is the first point of contact between Leroy Merlin South Africa and its customers across multiple service channels. The role is responsible for delivering effortless, high-quality service by handling queries efficiently and with empathy. Agents ensure accurate ticket management in Zendesk and adapt quickly to evolving customer service technologies and...
Job Description Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Managed Services Service Desk...
Applications are invited for the Customer Recovery Agent position to be based in Tembisa. PURPOSE OF THE ROLE: The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and...
Mukuru is on the lookout for a Chinese/Mandarin speaking Territory Sales Agent and Branch Teller to join our team in Johannesburg. The main purpose of this role is to provide remittance disbursement services in a professional and efficient manner and provide oversight on retail sales and drive sales to individuals, corporates, enterprise sales within the assigned territory. The Territory Sales...
Closing Date2025/11/14 Reference NumberSHO251107-2 Job TitleBilling Agent Job TypePermanent Location - CountrySouth Africa Location - ProvinceGauteng Location - Town or CityRandburg, Gauteng Purpose of the Job- The purpose of a Billing Agent is to ensure the accurate billing, reconciliation, and financial reporting of airline ticketing transactions across IATA BSP, ARC, and Travelport platforms....
- Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information address any complaints in a professional and timeous manner; - Escalate any problematic issues to the...
Overall purpose of the job: We are looking for Sales - Liaison Agent that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership by effectively managing multiple campaigns and upsell or retain possible business and/or new potential clients, and at the same time keeping customer satisfaction at the core of every...
Applications are invited for the Customer Care Agent position to be based in Pretoria.ABOUT THE ROLE:The Customer Care Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers, achieving customer centricity. Answering customer questions and addressing concerns. Problem solving and solutions. Data...
- Temporary- - CommercialDuduza, ZA / Tsakane, ZAJob Openings- - Customer Recovery Agent- Applications are invited for the Customer Recovery Agent position to be based in Duduza/Tsakane. PURPOSE OF THE ROLE: - The Customer Recovery Agent will be the facilitator of the relationships between the business and the client, building an emotional connection with the brand and their customers,...
**Join Our Team as a Customer IT Support Agent/Front Desk Support!** Are you passionate about providing exceptional customer service while diving into the dynamic world of IT support? We're seeking a talented individual to join our team as a Customer IT Support Agent/Front Desk Support. If you have at least 2 years of experience in a related field, along with a Diploma in IT and either an N+...