Remote Support Engineer jobs in South Africa

A leading Managed Service Provider is seeking a 3rd Line Technical Support Engineer in Cape Town. The role involves remote and onsite support for clients across multiple regions, troubleshooting various IT hardware and software issues, and maintaining system documentation. Candidates must have 7-8 years of experience in Microsoft technologies and be willing to work flexible hours. An excellent...

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...

A leading technology firm in Polokwane is seeking an experienced Senior IT Technician / IT Systems Support Engineer to provide high-quality technical support. The successful candidate will deliver support both onsite and remotely across multiple technologies, including Microsoft 365 and networking. Candidates must have at least 5 years of experience in IT support and possess strong...

A leading tech company in South Africa is seeking an experienced Support Engineer for remote work. The role involves supporting and maintaining custom applications, managing customer issues, and conducting system monitoring. Key qualifications include strong SQL and Linux knowledge, problem-solving skills, and effective communication. This position offers full-time engagement with...

A leading tech support company is looking for an experienced IT Support Engineer - Level 3 to manage client expectations and resolve technical issues. The ideal candidate will have at least 6 years of experience with Microsoft 365, PowerShell, and Windows Server. This fully remote position requires someone who can work US hours and is passionate about delivering excellent client service....

INFUSE Johannesburg, Gauteng, South Africa INFUSE Johannesburg, Gauteng, South Africa Get AI-powered advice on this job and more exclusive features. - We will review your application against our job requirements. We do not employ machine learning technologies during this phase as we believe every human deserves attention from another human. We do not think machines can evaluate your...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A managed IT services provider is seeking a Level 1 IT Support Engineer to join their helpdesk team, offering remote work for candidates based in South Africa. The ideal candidate will have a minimum of 3 years' experience in a helpdesk environment, providing first-line support for hardware, software, and network issues. Responsibilities include troubleshooting Microsoft 365 applications and...

A leading IT service provider is looking for a passionate 2nd Line Engineer to provide exceptional remote support and troubleshoot a variety of IT issues for clients. The ideal candidate will possess strong skills in Microsoft 365 administration and desktop troubleshooting, with experience in service desk roles. This position supports a dynamic team environment, where attention to detail and...

An established industry player is seeking a detail-oriented individual to join their remote team as a Service Delivery Engineer. This role involves troubleshooting and debugging critical software issues while maintaining excellent customer relationships. You will have the opportunity to mentor Junior engineers and enhance the customer service experience. The ideal candidate will be skilled in...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology company is seeking an experienced Senior Technical Support Specialist to provide advanced support in a fully remote setting. The role focuses on resolving complex issues within Microsoft environments and requires 9+ years of IT support experience. Responsibilities include troubleshooting, managing incident resolution, and collaborating with various teams. The ideal candidate should...

A Managed Service Provider is seeking a Tier 1 Helpdesk Technician to provide remote technical support to end-users. This role requires troubleshooting hardware and software issues, managing user accounts, and ensuring smooth IT operations. Ideal candidates possess an Associate's degree in Information Technology and have at least 1 year of experience in IT support. Strong knowledge of Microsoft...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A leading tech company is looking for a Senior Technical Support Specialist to provide advanced technical support in Microsoft-based environments. This fully remote position requires 9+ years of experience, excellent troubleshooting skills, and the ability to support distributed teams. The ideal candidate will diagnose complex issues, manage incident resolutions, and ensure high levels of...

A leading consultancy in mining seeks an IT Support Engineer to provide expert support for SAP Ariba and SAP MM systems. You will resolve transactional issues and ensure seamless integration during a high-impact transition. The role demands proactive problem-solving and excellent communication skills while working UK hours. Candidates should have 1-2 years of hands-on experience and a solid...

A leading technology firm is looking for a Senior Technical Support Specialist to work remotely. The successful candidate will be responsible for providing advanced technical support across Microsoft environments, diagnosing complex issues, and ensuring service delivery in a remote setting. This role requires over 9 years of experience in IT support, strong technical skills with Microsoft...

A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...