Remote Support Engineer jobs in Cape Town

A premier staffing agency is seeking a Technology Support Engineer in Cape Town, South Africa. This role focuses on providing outstanding customer service and managing IT support across various hardware and software environments. Candidates should have at least five years of experience in an IT Service Center/Help Desk, strong problem-solving skills, and familiarity with Microsoft SCCM, Remedy,...

A leading managed service provider is seeking a Level 3 Engineer to deliver remote technical support to clients based in the UK. This role requires strong communication and advanced technical skills across Microsoft and networking technologies. You will be a key escalation point, involved in project delivery and mentoring other engineers. The position offers full-time remote work with access to...

A leading cloud solution provider is seeking a First Contact Resolution Engineer located in Cape Town, South Africa. The role involves resolving technical issues, providing remote customer support, and assisting in the progression of 1st Line engineers. Ideal candidates should possess a can-do attitude, technical troubleshooting skills, and a strong focus on customer service. You will enjoy...

A dynamic technology services company is seeking a Remote Support Engineer 2nd Line to provide high-quality support to a diverse international client base. The ideal candidate will have over 3 years of experience in IT support, along with strong troubleshooting and customer service skills. This remote position offers a salary range of R40k-R60k, fostering a people-first culture and an innovative...

An established industry player is seeking a Level 2 Support Technician to join their dynamic team in Cape Town. This role involves providing both remote and onsite technical support, ensuring client issues are resolved in a timely manner. The ideal candidate will have strong experience with Microsoft 365, Azure, and troubleshooting networks. You will be expected to visit clients, thus a valid...

A technology services firm based in Cape Town is seeking an Intermediate Full-Stack Support Engineer to enhance application performance and reliability. This role demands expertise in C# and Angular, with a strong focus on Azure cloud services. The ideal candidate will have significant troubleshooting experience, coupled with a passion for mentoring junior team members and ensuring a seamless...

A leading technology company is seeking a remote support specialist in Cape Town to provide assistance to clients and resolve issues efficiently. Candidates should have at least 2 years of helpdesk experience and relevant certifications like A+ and Microsoft. Skills in computer literacy and effective communication are essential. This hybrid role demands the ability to cope under pressure and...

A fast-growing VOIP company is seeking a Technical Customer Support Specialist to provide support and troubleshooting assistance to clients. The ideal candidate will have at least 2 years of experience with a strong understanding of VOIP technologies. Responsibilities include handling inbound and outbound calls, resolving customer issues, and collaborating with teams. This is a fully remote...

A customer support company in South Africa is seeking a Dutch Bilingual Technical Support Specialist II to deliver high-quality support in both Dutch and English. The role involves troubleshooting medical equipment inquiries and providing excellent customer service. Candidates should have strong communication skills and a passion for healthcare. This is a remote position with competitive...

A customer service firm is seeking dedicated Customer Service Representatives to join their remote team in Cape Town. The role involves addressing customer inquiries across multiple channels, providing tailored support, and maintaining high standards of service. Ideal candidates should have at least one year of online customer service experience and possess excellent communication skills. This...

A technology recruitment agency is seeking a Compliance Officer to support compliance oversight in a remote role. The ideal candidate will have over 5 years of compliance experience, preferably in fintech, with strong skills in KYC onboarding and transaction monitoring. Responsibilities include supporting the MLRO, conducting due diligence checks, and maintaining compliance policies. This...

A UK-based Managed Service Provider is looking for an experienced 1st/2nd Line IT Support Engineer to provide remote support to clients. The ideal candidate will work during UK hours, resolving IT issues, managing support tickets, and maintaining high customer satisfaction. A minimum of 2 years in IT helpdesk is required, along with strong troubleshooting skills in Windows and Microsoft 365. This...

A leading recruitment agency is seeking a German Speaking IT Support Specialist to join a growing team. This role provides first and second-line support to users in German-speaking regions. Candidates should be fluent in German and English, have 1-3 years of IT support experience, and be knowledgeable in Windows, macOS, and Office 365. This is a full-time remote position, ideal for someone with...

A technology services provider is seeking a remote 1st/2nd Line IT Support Engineer based in Cape Town. The ideal candidate should have at least 2 years of experience in IT support, fluent English, and a strong understanding of troubleshooting hardware. Responsibilities include managing support tickets and providing friendly assistance to clients. This role offers a monthly salary of R18,000 and...

A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...

A dynamic technology services provider is looking for a Support Engineer (Proactive Services) in Cape Town, South Africa. The candidate will handle proactive monitoring and backup/recovery services for clients, requiring excellent technical knowledge and strong customer service skills. Relevant qualifications in IT, including A-Level and Microsoft certifications, are essential. This role offers...

A leading IT solutions provider in Cape Town is seeking an experienced IT Support Engineer to deliver exceptional support for production IT deployments. The ideal candidate will have over 3 years of systems administration experience across UNIX/Linux and Windows, strong scripting skills in Shell and PowerShell, and excellent communication skills. Join a forward-thinking team focused on innovative...

Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...

A specialist data solutions firm is seeking a Microsoft Power BI Developer to create and enhance business intelligence solutions. This fully remote role supports global clients, requiring at least 3 years of Power BI experience. Responsibilities include developing dashboards, collaborating with stakeholders, and troubleshooting reporting issues. Ideal candidates will have a strong grasp of data...

A leading UK supplier seeks a Customer Support Executive to provide exceptional service to UK customers from Cape Town or remotely. The role involves processing orders, resolving customer queries, and liaising with internal teams. Candidates must have at least 1 year of experience in customer service, excellent communication skills, and the ability to work UK hours. This is a remote role with a...