- Jobs
- South Africa
- Western Cape
- Epping
- Real Time Administrator
Real Time Administrator jobs in Epping
A technology company in secure digital transactions is seeking a Senior Software Engineer to join their Authentication Advice team. This role requires a strong background in programming languages like Golang, as well as experience with AWS and microservices architecture. The ideal candidate will design scalable systems, mentor junior engineers, and drive architectural improvements in a...
Position Overview:The Office Administrator plays a key role in providing administrative and agent support for the office. The appointed person will be working under instruction but the ability to be self-motivated, use initiative and work independently is essential. She must familiarize herself with the company's strategic goals and aspirations to ensure that targets and goals are met. Qualities...
A prominent service delivery firm in Cape Town seeks a Real Time Analyst. The role involves tracking telecommunication metrics, adjusting staffing in real-time, and generating insightful reports. Ideal candidates should hold a Higher Education Diploma and possess 1-2 years of relevant experience. Skills in communication and conflict management are essential. This position is open to applicants...
A leading B2B commerce platform in Cape Town is looking for a Senior Data Engineer to design and maintain scalable data pipelines. The ideal candidate will have 8 years of experience with Azure and Databricks, strong skills in ETL workflows, and expertise in both real-time and batch data processing. This full-time role requires close collaboration with product teams and data architects to...
A leading global business process management firm is seeking a Real-Time Analyst in Cape Town. This role involves monitoring real-time staffing, analyzing performance metrics, and ensuring adherence to service level targets. The ideal candidate will have a relevant degree, strong analytical and problem-solving skills, and experience in a contact center environment. Proficiency in WFM software and...
A leading service company in Cape Town seeks a Real Time Analyst to manage real-time metrics and agent schedules. You will handle staffing adjustments and generate reports to improve operations. The ideal candidate has a Higher Education Diploma and 1-2 years in a relevant role. Strong communication and analytical skills are essential. Preference is given to applicants from historically...
A global risk management firm based in Cape Town is seeking an individual to monitor real-time events and assess potential threats. The role requires a Bachelor's degree and a minimum of two years of experience in related fields. Responsibilities include drafting intelligence products and supporting 24/7 operations. Ideal candidates will possess excellent analytical and communication skills. This...
A tech-driven company in Cape Town seeks a skilled Technical Lead to guide their engineering team in creating a secure, high-performance integration platform for restaurant reservation systems. This role emphasizes leading a team, setting technical vision, and integrating modern solutions using event-driven architecture. Ideal candidates will have strong skills in Kafka, AWS, and a background in...
A leading telecommunications company in Cape Town is looking for a Senior Specialist: Data Engineer to design, develop, and maintain data infrastructures that support real-time data processing. The ideal candidate will have strong programming skills and experience with big data technologies, cloud platforms, and microservices architecture. Key responsibilities include building efficient data...
A dynamic financial services company is seeking a Senior Data Engineer to design and maintain high-volume data pipelines using Python and SQL across Azure, AWS, and Google Cloud. This role involves supporting real-time transactions and regulatory reporting while ensuring data integrity in a compliant environment. The ideal candidate has over 6 years of experience in Data Engineering and...
A dynamic betting firm in Cape Town is looking for a Junior Sports Trader to support the trading team by managing live sports markets and aiding real-time trading decisions. The ideal candidate should possess a strong interest in sports, good analytical skills, and the ability to work under pressure. Office-based, this full-time position includes rotation shifts and offers a chance to build a...
About the Role The Real-Time Analyst position is instrumental in achieving business service level objectives efficiently. This role focuses on managing real-time operational processes to ensure optimal performance throughout the day. Responsibilities include monitoring key metrics, making timely adjustments to staffing levels, and optimising resources to meet service level targets. A keen eye...
Real Time Analyst - Graveyard shift - Airline Campaign WNS Cape Town, Western Cape, South Africa Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting...
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail,...
A leading global company is seeking an Intraday WFM Analyst to optimise contact center operations. This role involves real-time monitoring, operational command, and collaboration with team leaders. Candidates should have experience in call centers and proficiency in WFM systems like NICE and Verint. Flexibility to work shifts and weekends is required. Join a team that enhances travel and...
A technology company in secure digital transactions is seeking a Senior Software Engineer to join their Authentication Advice team. This role requires a strong background in programming languages like Golang, as well as experience with AWS and microservices architecture. The ideal candidate will design scalable systems, mentor junior engineers, and drive architectural improvements in a...
- Locations ZA Cape Town C40 (Work From Office) - Job Role Real Time Analyst-Real Time Analyst (RTA) - Experience (In Years) 0-3 Job Description - Continuously track key metrics like call volume, agent availability (ACD status), queue wait times, and schedule adherence. - Adjust staffing, breaks, and agent assignments in real-time to handle unexpected spikes or dips in demand. - Ensure proper...
WNS Cape Town, Western Cape, South Africa Real Time Analyst - WFM WNS Cape Town, Western Cape, South Africa Get AI-powered advice on this job and more exclusive features. Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with...
A technology company in secure digital transactions is seeking a Senior Software Engineer to join their Authentication Advice team. This role requires a strong background in programming languages like Golang, as well as experience with AWS and microservices architecture. The ideal candidate will design scalable systems, mentor junior engineers, and drive architectural improvements in a...
A leading Business Process Management company in Cape Town is seeking a Real-Time Analyst to join their WFM team. The successful candidate will monitor real-time staffing to ensure service level targets are met and will need strong analytical skills and the capability to make immediate decisions. Qualifications include a Matric certificate and preferably a Bachelor's degree in Business or...