query resolution jobs in Randburg

Overview MiWay is a direct financial services company. We are passionate about service excellence, convenience and offering our clients superior value products. Our Vision is to be a world-class direct financial services business that offers a complete array of services under one convenient umbrella – all managed online. We are positive that with the right people on board, we will continue to...

A prominent retail health company seeks a candidate to handle medical aid rejection queries in Roodepoort. The role involves resolving claims efficiently, updating members on their statuses, and ensuring fast turnaround times for queries. The ideal candidate must possess a National Senior Certificate, excellent communication skills, and familiarity with IT applications. This position is...

Job Classification- Job Requisition: 140915- TA Specialist: Refilwe Falatsi- Closing Date: 14 July 2025- Location: Sandown, Sandton- Cluster: Personal and Private Banking | Nedbank Insurance | Client Experience- Please Note: Preference will be given to applicants from Underrepresented Groups Job Purpose- To log, investigate and respond to all client complaints received at Nedbank in line with...

Our Clientrequires the services of a Fixed Term Contract Credit Controller (12 Months) in the Finance Department at our Johannesburg Head Office. work under pressure. We require a diligent and hard-working individual, who can be a part of a highly motivated team. Key roles and responsibilities: - Managing own set of accounts - Compiling of detailed monthly reconciliation/s. - Query...

Introduction Tracker requires the Services of a Premium Support Co-ordinator in the Customer Experience Care Desk department based at our Head Office in Johannesburg. The candidate is responsible to deliver dedicated, end-to-end support 24/7/365 to Tracker Platinum-Gold and VIP customers, as well as internal stakeholders, ensuring exceptional service quality, timely technical issue resolution,...

Group Quality & Food Safety Specialist: Consumer Services, Systems & Standards page is loaded## Group Quality & Food Safety Specialist: Consumer Services, Systems & Standardsremote type: Onsitelocations: Corporate Services Bryanstontime type: Full timeposted on: Posted Todaytime left to apply: End Date: February 3, 2026 (6 days left to apply)job requisition id: JR001491It's fun to work in a...

Overview Job Description To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service Responsibilities - Provide operational support related to activities and initiatives that contribute to the overall growth and profitability of an area of work - Drive sales across product...

Listing reference: track_001498 Listing status: Online Apply by: 24 October 2025 Position summary Job category: Sales Support Location: Randburg Contract: Permanent EE position: Yes Introduction Tracker Sales department requires a representative based at Fourways dealership to promote TRACKER to the Dealer industry and to meet sales and operational targets. The objective is to provide a...

Primary Duties - Manage Accounts Receivable - Maintain and update the debtors’ ledger and age analysis to keep overdue accounts within acceptable terms (often 30–45 days). - Allocate customer payments accurately to the correct invoices based on remittance advice. - Ensure that debtor information and account links are correctly captured in the accounting system. - Invoicing & Statements -...

About the job IT Technical Support Analyst Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business...

A leading bank in South Africa is seeking a Systems Administrator to support its infrastructure and security services. The ideal candidate will have 2-3 years of experience and hold certifications in Windows and Linux. Responsibilities include security compliance, penetration testing, server monitoring, and ensuring first-time resolution for customer queries. Strong communication skills and the...

Job Location Job Location : Randburg, Gauteng, South Africa Application Deadline : February 05, 2026 Introduction Tracker has been South Africa’s leading vehicle tracking company since the 1990s. Tracker requires the services of a Customer Value Management Supervisor in the Customer Value Management Contact Centre situated at the head office based in Johannesburg. This role will lead,...

Main job function The Product Specialist supports the development, optimisation, and performance of iGaming products across casino and/or sportsbook. The role acts as a bridge between Product, Operations, CRM, Marketing, Risk, and Customer Support, ensuring products are correctly configured, compliant, competitive, and optimised for player engagement and revenue. - Knowledge of responsible...

Job Location: Randburg, Gauteng, South Africa Application Deadline: February 13, 2026 Job Description - To manage and support the sales and service team ensuring that they reach targets whilst adhering to compliance processes and procedures and providing exceptional customer service - Provide operational support related to activities and initiatives that contribute to the overall growth and...

System Engineering Technical Specialist-2 About the job System Engineering Technical Specialist-2 Responsibilities: - Drive business profitability in the context of cost management through Information technology solutions - Increase operational efficiency and suggest solutions to enhance cost effectiveness - Deliver exceptional service that exceeds customers expectations through proactive,...

A direct financial services company in Midrand seeks a dedicated Customer Relations Expert to handle complex queries and ensure customer satisfaction. Ideal candidates will have a minimum of 3 years' experience in Short-Term Insurance and must be skilled in managing escalated complaints. The role emphasizes strong communication skills, problem-solving abilities, and a customer-centric approach...

A financial services provider is looking for a Creditors Clerk for a 10-month fixed-term contract. The successful candidate will maintain creditor's accounts and process payments while ensuring timely resolution of queries. Applicants should have a National Diploma in Accounting and at least 4 years of creditors accounting experience, alongside a strong competency in Excel. Excellent...

Position Summary Tracker is seeking a detail-oriented and proactive Quality Verification Agent to join our Customer Engagement team at Head Office in Johannesburg. This role is responsible for validating customer engagement calls (“Sales Through Service”) to ensure compliance with regulatory, contractual, and service excellence standards. You will also identify opportunities for process...

TRACKER requires the services of a Business Sales Manager to promote TRACKER to the industry and to meet regional sales targets. The objective is to provide a high level of visibility and support in order to increase sales from Business customers and Partners and at the same time, ensure cost control to budget within the channel. The candidate must develop and nurture good relationships as well...

Introduction TRACKER requires the services of a Caredesk Supervisor to ensure that Customer Experience Centre standards are maintained in a highly pressurised environment. This position is based in Tracker’s Head Office in Johannesburg. The candidate is responsible for ensuring that employees within the organization adhere to quality standards and procedures. Whilst this position requires the...