query resolution jobs in eThekwini Metropolitan Municipality

Job Description Claims Processing The following directly centers around which your daily obligations revolve: - Authorize claims within the set mandate and resolve all claims within the agreed productivity targets and turnaround times by utilizing the claims diary system effectively. - Apply and effectively communicate technical skills and resolve all technical issues using available tools and...

Purpose of the Role To provide ongoing support to the HR Department by providing guidance support and execution to ensure compliance with company policies and procedures thereby promoting labour stability and optimal performance. Key Responsibilities - Assist line management with the preparation of disciplinaries drafting of warnings sitting in on grievances and attending to employee...

PURPOSE OF THE ROLE The Customer Operations Specialist will be responsible for delivering high-quality, accurate, and efficient operational support to customers as part of the campaign. The role focuses on managing customers' queries, processing requests, and ensuring adherence to campaign procedures and service standards. This position is ideal for individuals with strong attention to detail,...

Overview Role Purpose: Resolution of high level and escalated queries and retention of current membership base including social media, hello Peter, business escalation and complementary products. Requirements - Matric or Grade 12 - Diploma will be an advantage - 3–5 year's industry experience - Business communication skills - Complementary product knowledge is essential - Social media...

ROLE PURPOSE/FUNCTION The Provisioning Business Analyst operates within a business environment, with both operational and provisioning responsibility, supporting the delivery of GNP (Geographic Number Porting) and SME (Small and Medium Enterprise) telecommunications solutions. The role is responsible for ensuring provisioning accuracy, operational quality, adherence to defined provisioning...

Permanent Westville Overview We are a Supply Chain and Sales & Merchandising partner adding value to your business through a fully integrated, temperature-controlled network in Southern Africa. But we are also more than that. We are people serving people. While we boast the best in tech and infrastructure, our people are our greatest resource. With our skilled, curious, can-do people at the...

Our client requires the services of a Business Sales Manager to promote their brand and to meet regional sales targets. The objective is to provide a high level of visibility and support in order to increase sales from Business customers and Partners and at the same time, ensure cost control to budget within the channel. The candidate must develop and nurture good relationships as well as...

The candidate will be responsible for systems and process management, resource management, shift management, compliance, efficiency management and service excellence. Duties and responsibilities - Ensure the accuracy of daily/weekly/monthly reporting statistics to your manager. - Ensure that resources are trained to effectively deal with account queries, audit queries, account updates and...

Responsible for managing the Sales and E-commerce process (Wholesale Distributors), from listing items, images; pricing, and following up on orders processed and lead times met, ensuring 100% accuracy and correct pricing, in line with each customer agreement. The ability to build customer relations and Sales for Online, as well as Independent Stores. This comprehensive role involves a mix of...

Corporate Company Secretary (Corporate Compliance Office) Job Openings Corporate Company Secretary (Corporate Compliance Office) About the job Corporate Company Secretary (Corporate Compliance Office) - Matric (Grade 12) - Bachelors Degree in Business Administration, Finance, Law, or a related field. - Minimum of 3 years experience with 2 at a Senior Manager in an FMCG (or similar) is...

Key Job Functions: - Updating cashbooks during the month including reconciliation of payroll, income and expenses - Prepare the trial balance and ensure general ledger agrees to subsidiary ledgers. - Prepare and process accrual journals where necessary - Ensuring invoices are authorized and paid timeously - Preparation and distribution of monthly & year end management accounts to trustees -...

Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because...

Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any...

Job Description Strong written and verbal communication skills. Good interpersonal skills and technical capabilities. Excellent problem-solving and attention to detail. Ability to multi-task in a deadline-driven environment and show initiative. Strong organizational and resourceful capabilities. High levels of attention to detail and resilience. Ability to work independently as well as...

Introduction Our client in the medical industry is looking for a Sales Representative. You will be primarily responsible for preparing for all aspects of the sales accountabilities, representing the company as a leader in the industry and the marketplace by promoting their products to the target market comprised of surgeons and healthcare professionals. This will be achieved by meeting sales...

Duties & Responsibilities - To receive invoices and process the GRVs accordingly against the purchase order - Ensure purchase order was raised against the correct supplier account - Ensure correctness of stock to invoices and stock received before processing transactions - Report and correct discrepancies before completing on the system - Consolidate supplier documentation and ensure...

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...

Annexure A – Job Description ROLE PROFILE Job Title: Marketing Coordinator Reports to: Sales & Marketing Director Department: Marketing Location: Manchester Park, Durban PURPOSE OF THE ROLE As Marketing Coordinator, reporting directly to the Sales & Marketing Director, you will be responsible for defining and leading the organization’s marketing strategy and branding requirements as...

Responsibilities Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa’s biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that’s just the beginning. Our talented Team is on a mission to increase our global footprint, ready to take on any...

PURPOSE OF THE ROLE The Customer Service Specialist is responsible for delivering world-class customer support to US-based customers across multiple channels, including inbound calls, email, and chat. This role focuses on resolving queries efficiently, ensuring customer satisfaction, and maintaining service excellence in a fast-paced call centre environment. CUSTOMER CARE & SUPPORT - Serve as...