query resolution jobs in Pretoria, Gauteng

Purpose of the Job:To provide and manage the activities of the Business Centre Complaints and Queries team, which include but not limited to the following: handling of complaints from multiple sources, redirecting of complaints to external regulatory authorities and internal FSCA divisions in accordance with relevant protocols and management of the debarment register. The person appointed to this...

The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...

Immediately available to start a 6 month contract. Responsible for effective engagement with Admin & Technical Utility Service Providers to ensure efficient query and dispute resolutions, timeous opening and termination of utility accounts. Sourcing key information from Utility Service Providers and other key stakeholders and disseminating it to rest of the Business. Closing out utility transfer...

Key Responsibilities: - Accounting Processing: - Capture and process invoices, payments, receipts, and journals accurately and timeously. - Maintain up-to-date and organised accounting records in line with company policies. - Reconciliations: - Perform daily, weekly, and monthly reconciliations, including bank recons, supplier recons, and customer accounts. - Investigate and resolve...

A well-established law firm seeks a detail-oriented professional to provide accurate administrative and financial support within a debt collections environment, with a focus on reconciliations, client pay overs, reporting, invoicing, and client query resolution in line with client mandates and internal controls. Key Responsibilities - Reconcile client books with system data and resolve...

Our client is searching for a passionate and qualified individual to expand its dynamic team for enhancement of services to the clients. Location: Pretoria - Hybrid Permanent (a probation period will apply) Job Purpose: We are seeking a highly motivated, technically proficient Systems & Client Support Specialist to support our real-time processing platform. This individual will play a...

Minimum Qualifications and Certifications - Degree or diploma in computer science information systems statistics or mathematics - Minimum of five years experience in a BI Tester role - Business Intelligence or Data Testing related certifications - Microsoft Certified Azure Data Engineer Associate - Data Analyst Associate Power BI - SQL Server Database Development or Administration - ETL...

Job Description: Collaborate with clients to gather, analyse, and document business requirements Map business processes to Sage X3 functionality and recommend effective solutions Configure and customise Sage X3 modules including workflows, user roles, reports, and basic integrations Participate in end-to-end project delivery including design, implementation, testing, training, go-live, and...

Law firm is seeking an accomplished Senior Conveyancing Bond Secretary to join our RMB / FNB Bond department. The successful candidate will bring a minimum of 5 8 years current experience in conveyancing, specifically with private banking bonds. Prior exposure to FNB Private Clients, FNB Private Wealth, RMB Private Bank, or Investec Private Banking bonds is strongly preferred. The ideal candidate...

Duties & Responsibilities Main Job Responsibilities: Daily - Ensure accurate processing and verification of supplier invoices by the validations team - Ensure all Excess Waiver validations are done daily by close of business - Import all validated invoices into Evolution by 08h30 daily. - Manage the scheduling and execution of payments in line with agreed payment terms and schedules - Manage...

Our client is looking for a Reporting and Systems Specialist to own the integrity, automation, and delivery of core business reporting within their automotive distribution operations. This role is the primary link between raw operational data and strategic decision-making across sales, wholesale, retail, and stock pipelines. About the Company: As a leading player in the automotive industry, our...

HYBRID ROLE Ensure software compliance to required standards and specifications, as well as the quality, reliability, and efficiency of software applications, through manual testing processes. Where automated testing is feasible, assist with the implementation of automated testing tools, scripts and methodologies. Analysis and Planning 15% - Develop test designs, test processes, test cases,...

Job Purpose: Ensure software compliance to required standards and specifications, as well as the quality, reliability, and efficiency of software applications, through manual testing processes. Where automated testing is feasible, assist with the implementation of automated testing tools, scripts and methodologies. Minimum education (essential): Qualification or certification in software...

What youll do - Full-function processing: cashbooks, journals, reconciliations, month-end packs - Creditors & Debtors: invoicing, statements, age analysis, follow-ups, query resolution - Assist with VAT/EMP submissions and supporting docs (statutory knowledge a plus) - Payroll exposure beneficial (processing, checks, payslips) - Day-to-day support to finance and management What youll bring -...

National Manager: Trust Administration Overview Are you a visionary leader with a passion for fiduciary excellence? Join a dynamic organization as the National Manager: Trust Administration, where youll spearhead strategic, operational, and people leadership to oversee trust administration across all national branches. This pivotal role ensures compliance with fiduciary obligations, delivers...

A market-leading property group in South Africa is launching a transformative SaaS product suite tailored for the Sub-Saharan African (SSA) real estate market. These innovative platforms are set to redefine how property professionals manage operations and client relationships across the region. As we expand this groundbreaking solution from Johannesburg to Nairobi, Lagos to Cape Town, we’re...

SA - Gauteng, Pretoria EastR 15 000 - R 15 000 (Negotiable)Position: Collections Administrator / Client liaison Salary: R15,000ctc negotiableA well-established law firm seeks a detail-oriented professional to provide accurate administrative and financial support within a debt collections environment, with a focus on reconciliations, client pay overs, reporting, invoicing, and client query...

My client is seeking a detail-oriented and proactive Property Accountant to join their finance team. This role is integral to ensuring accurate financial administration across the property portfolio, with a strong focus on debtor management, month-end processes, and compliance. This role is based in Hazelwood, Pretoria East. Key Responsibilities: - Manage day-to-day debtor administration,...

Minimum requirements: - Minimum 3+ years' experience in a CRM / Customer Care / Client Administration role - Practical experience of Freshdesk or similar ticketing / CRM system - Essential - Experience in service-based or operational environment such as Logistics, Waste, Utilities - Advantageous - Sage / Pastel Evolution and strong MS Office experience - Managing customer enquiries and pre-sales...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...