The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...
Job Advert Summary:Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products.National Bioproducts Institute NPC has a vacancy for the role of QA Specialist. The successful incumbent will be required to support...
Company Description A Financial Services business based in Hillcrest is seeking a QA Tester to start ASAP. Job Description:KEY RESPONSIBILITIES:Product knowledge- Ability to learn and understand the requirements of the various Marriott products- Ability to learn the rules around the various financial products and how they are applied in the various systems Process knowledge- Develop a good...
The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...
About Us At Hyrax, were a fast-paced, creative, and aggressive performance marketing agency focused on driving results through paid media. With offices in London and South Africa, we build campaigns that convert, combining intuition, data, and raw grit. Were a small, elite team of winners, and were looking for someone hungry to join us at the starting line and grow into a full-fledged Media...
About the Role We are seeking experienced Internal Auditors to join our dynamic Call Centre division within a regulated Financial Services Provider (FSP). This role is critical in ensuring the quality, compliance, and operational integrity of our call centre activities. You will be responsible for reviewing calls, assessing documentation, conducting process audits, and ensuring adherence to...
At Premier, we recruit and invest in our employees for the long term. We believe that our growth depends on us having the right people with the right skills and the right attitude. We have a high-performance environment that attracts like-minded people who want to be their best every day and in doing so we grow together. The Intern Quality Control and Assurance will gain practical exposure and...
Gold Reef Speciality Chemicals is looking for a motivated graduate to join our team. This is an exciting opportunity to gain practical experience, learn new skills, and grow in the lab environment.Qualifications and Experience required:- Diploma in Analytical Chemistry (minimum) or Degree in Science.- No prior experience required ,internal training will be provided.- Strong willingness to learn...
- Maintain a friendly and organised customer service environment and ensure that client queries are handled accurately in a professional manner and that you are presentable at all times. - Assist with technical support provided by the department, both telephonic and at the counter. - Responsible for the mechanical and electronic testing and repair of all products. - Ensure that all equipment...
My client, a leading and well-known company based in Cornubia, Durban requires a competent Customer Service Specialist with experience in the Printing or Agency Industry. We are seeking a proactive and detail-oriented Customer Service Representative to provide efficient administrative and client support to the Accounts Executive and production teams. The ideal candidate will understand customer...
About the Role A leading BPO organisation is seeking an experienced and strategic Head of Talent to lead all aspects of talent acquisition, learning & development, and talent management across the business. This is a senior, hands-on leadership role responsible for shaping and delivering end-to-end Recruitment and Training strategies that support high-volume operations, leadership pipelines,...
Key Responsibilities: - Manage full order lifecycle: briefing, sampling, costings, tech packs, orders, delivery timelines - Liaise with Buyers, QA, local and international suppliers (including China) - Track all approvals: trims, fabrics, styles, lab dips, fit and PP samples - Coordinate pricing samples and ensure all paperwork is submitted timeously - Maintain accurate shipment and delivery...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 06, 2026 Job Advert Summary - Guided by its purpose to provide products for patients to alleviate pain and suffering and improve their quality of life, NBI’s vision is to be the leading African manufacturer and supplier of quality therapeutic proteins and diagnostic products. - National Bioproducts Institute NPC...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : January 30, 2026 Job Description - RCL Foods is recruiting for a driven, meticulous, highly energized, analytical Quality Monitor within the baking business unit. - The suitable candidate will be required to effectively monitor and maintain all relevant food safety systems. To effectively monitor and maintain all relevant...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 22, 2026 KEY PERFORMANCE AREA - Help to develop a culture of patient centred, data driven care, with high reliability of clinical processes. - Promote on-going proactive reduction of safety risks to patients in the design and redesign of organizational processes, functions and services using quality and...
Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Job Description We Want You: - Our Team is growing, and we need a DevOps Lead to join us in our Johannesburg office. - In this role, you’ll guide a talented Team of engineers, drive smarter automation across the business, and shape key architectural decisions that keep our software landscape future...
Purpose of the role The Senior Operations Manager is responsible for the day-to-day execution and performance of assigned sales campaigns, ensuring alignment with strategic objectives defined by the Head of Sales Operations. This role bridges strategy and execution by managing people, driving performance, and collaborating cross-functionally with Recruitment, Training, QA, and IT to deliver...
Role Purpose The Junior Manager is a hands-on leader who thrives in high-pressure, fast-paced environments. You will be responsible for leading, coaching, and driving performance across a specialist non-voice team (Customer Operations, Trading & Risk, or Tech Support). Your role is to create a culture of energy, discipline, and accountability while ensuring KPIs and compliance standards are...
The role: The Quality Assurance agent is required to ensure call quality, adherences to sales conduct and provide feedback to team leaders, managers, and trainers to enhance the performance of the sales agents. This is specific to the monitoring of all calls, whether sale or non-sale, with the intent of providing feedback to stakeholders on the compliance of sales requirements to minimise...
About Us At Hyrax, were a fast-paced, creative, and aggressive performance marketing agency focused on driving results through paid media. With offices in London and South Africa, we build campaigns that convert, combining intuition, data, and raw grit. Were a small, elite team of winners, and were looking for someone hungry to join us at the starting line and grow into a full-fledged Media...