qa in a call centre jobs in Durban

The Quality Assurance Analyst (QA) is responsible for assessing the quality of the performance of our call centre. The QA will monitor inbound and outbound call and emails responses to assess associates demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. This individual will assist in developing, creating and implementing call center...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

=ØãÜ NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 + Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere,...

NOW HIRING: Sales Agents / Call Centre Agents Multiple Locations! Salary: R3 500 Commission-Based Income Kickstart your career with a company that invests in your growth, provides full training, and sets you up for real earning potential! Were looking for motivated, confident, and people-driven individuals to join our clients expanding sales team across: Bellville, Windermere, Pretoria (Lynnwood...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - Lead and inspire a team of collections agents to achieve key performance targets, ensure compliance with regulations, and deliver outstanding customer experience. - This role focuses on coaching, performance management, reporting, and driving operational excellence within the collections...

- WELL GROOMED,CONFIDENT & POLITE - COMMUNICATES CLEARLY & POSITIVELY WITH CLIENTS - EXPERIENCED IN SALES ESPECIALLY IN FINANCIAL SERVICE,MICRO LOAN OR RETAIL CREDIT. - UNDERSTAND HOW TO CONVINCE CUSTOMERS FOR A LOAN. - KNOWS MARKETING TECHNIQUES. - GOOD LISTENER. - RESPONSIBLE & HONEST - FOLLOW COMPANY POLICY & PROCEDURES & KEEP INFORMATION CONFIDENTIAL. - TARGET DRIVEN - MOTIVATED TO GROW -...

Are you looking for a career within a well-known and exciting company? Due to expansion, we now have several vacancies available in one of our most popular offices based in Morningside, Durban. Recent graduates, school / college leavers considered. No experience is necessary; however, it will be beneficial. We are seeking enthusiastic and energetic Call Centre agents to join our incredible...

purpose mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears. The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each...

We are a reputable Financial Services Company based in Umhlanga; Durban, and we are seeking to hire a highly experienced Call Centre sales agent. We invest our time and energy into growing and developing individuals to become the best of the best and to succeed beyond expectations. As a sales agent, you will be responsible for contacting prospective customers, selling and marketing our products....

Blue Mercury is looking for individuals to sell #1 Short Term Insurance and Number one will and trusts on the market. We have 3 types of positions available: Junior, Senior & Executive sales consultants. So all experience levels are welcome. We have two call centers one located in Johannesburg and one in Durban Johannesburg We offer a basic salary and uncapped commission, with no retainers or...

IntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 About the Role - Join our team to deliver exceptional customer service and technical support. You’ll help resolve inquiries, provide product assistance, and ensure a positive experience for every customer. Key Responsibilities - Respond promptly and professionally to customer inquiries via phone and...

Debt Review company based in Bluff, is looking for Sales Consultants. Debt Review Experience with excellent telephone etiquette. Responsibilities include: Identifying potential clients, understanding their financial situation and guiding them through the benefits and processes of debt review. What we're looking for: 12 months Outbound Call Centre Experience in Sales is a must. Debt Review...

One of our CORE Values: Diversity, Valuing Difference. Driving Inclusion.We work in a changing world that offers great opportunities for people with diverse backgrounds and experiences. We seek to attract and employ the best people from the widest talent pool because creating value through diversity is what makes us strong as a business, enabling us to solve important problems and deliver value...

An established CMT factory in the South Coast of Durban is seeking a Quality Assurer / Quality Controller Minimum Requirements - Matric - essential - Ability to read, write & count - Good understanding and communication of English - Attention to Detail Key Competencies- A Quality personnel has to maintain a right Quality Management System to ensure quality of product;- Ensure that...

At RCL FOODS we see and do things differently. We think bigger, work smarter, and collectively work as a team to achieve our ambition; MORE food to MORE people, MORE often! RCL FOODS is seeking a Customer Service Centre Team Leader to join our Vector Logistics Division. The role will be based in Durban and will report to the Customer Service Centre Specialist. The purpose of the action Key...

If youve got the gift of the gab, solid sales experience, and a hunger to succeed- this is your shot! If you are ready to grow while you earn what youre worth- apply now. Youll be part of a high-energy environment with real growth potential. Perform, and you wont just move up, you could even build and run your own business. Big goals? Were here for it. Requirements: - Minimum 1-2 years of...

Call Centre Agent Area; Durban - Northern suburbs Salary; R3500 per month plus commission (If target is achieved R1000 grocery voucher) Candidates on average earn between R3500 - R20 000 a month Training is provided Our client is seeking a well groomed and well spoken Call Centre Agent located in the Durban (Northern Suburbs) area to join their growing team. This candidate must have a very...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 20, 2026 Job Description - In this role, you’ll be the person customers turn to when they need help—whether it’s a quick question about an online order or guidance with their account. - You’ll connect with them through phone, email, WhatsApp, or webchat, making sure every interaction feels supportive, friendly,...

CALL CENTRE SALES AGENTS NEEDED! Locations: Western Cape Bellville | Durban Windermere | Pretoria Lynnwood Ridge & Waterkloof Ridge | Centurion Hennopspark Salary: R3,500 + Commission Do you have the gift of conversation and a passion for sales? Our client is seeking enthusiastic Sales Agents to join their expanding call centre teams. If youre motivated, dependable, and ready to engage with...