it transformation jobs in Durban

Senior Manager - Business Transformation: Transformation Design & Delivery across Public Services, Financial Services and Retail sectors Are you a growth accelerator? Are you passionate about helping some of the world’s largest and most successful companies achieve purposeful growth? EY is helping our clients solve difficult problems and achieve their growth ambitions. We believe that our value...

Key Responsibilities : Technology availability, stability, and incident management - Ensure high availability of all production systems supporting operations (voice, CRM, diallers, WFM, QA tools, reporting, connectivity) - Own incident management end-to-end: triage, escalation, resolution, RCA, and preventative actions. - Maintain a live operational risk register for IT and communicate exposure...

Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the...

Our client, a leader in the tyres manufacturing industry are seeking a highly qualified IT & AI Manager to join their team based in Durban. MINIMUM REQUIREMENTS - Relevant Qualifications (Degree or Higher) - 7+ years of experience in IT leadership, digital transformation. - 1+ years AI-driven automation. - Proven ability to balance operational IT needs with long-term strategic goals. -...

PLEASE NOTE: This position is in Mandeni north of Stanger Purpose of the role: The IT Manager is responsible for establishing the company’s IT technical vision and leading all aspects of the company’s technology development. As manager of information communication technology, he/she plays an integral role in the company’s strategic direction, development and future growth. Responsibilities...

We Want You:You Bring:Technical Skills:- Diploma or equivalent experience in Supply Chain, Procurement, IT, or a related field.- Basic understanding of IT procurement, including cloud computing, networking, and software licensing.- Knowledge of South African ICT and industry standards (SANS, ISO 27001, POPIA, etc.) is advantageous.Procurement Skills:- 1-3 years of experience in IT procurement...

Who Are We?CXAi is a digitally powered, human delivered Global Customer Experience Management organization with multiple locations in Canada and abroad. We provide a wide range of business solutions to help businesses thrive. We are sought-after solutions partner for Omni Channel CX, Digital Transformation, Consulting and Technology solutions.We're a fast-moving startup on a mission to...

Our client provides services on an outcomes-based approach. They know digital transformation is the future of the business world, and the key to streamlining your organization’s successful growth is aligning your objectives with the right infrastructure. We are looking for a New business Developer to join their team. About the Role Our client is seeking a driven and results-focused New Business...

Duties and responsibilities: - M-Files (Electronic Document & Process System) maintenance & amendments - IT orders & recon - Managing technology related queries - Bordereauxs - Binder invoices & payments - Claim payments. - Surveys - Project management and assistance. - Commission recon - Implementation & management of all systems Qualifications and experience: - Matric pass (50%+) - Computer...

We are seeking a strategic Financial Analyst to drive IT cost optimization, managing hardware and software assets, developing a transparent "Bill of IT," implementing showback/chargeback models, and providing actionable insights across all functions, including the Contact Centre, to support informed business decisions. Job Description 1. Financial Analysis & Cost Optimization - Lead financial...

Overview: To conduct electrical maintenance and repairs on plant and equipment in a safe and efficient manner. The position reports to the Maintenance Manager. Requirements: - Grade 12 with mathematics and science. - Section 13 Red Seal Electrician Trade Test - 5+ years experience post Trade Test - N4 electrical trade theory, with subjects specific to electrical engineering (advantageous) -...

Customer Service Manager | Durban | Permanent This is a rare opportunity to build and lead a national Customer Service function from the ground up. You ll take ownership of service performance end-to-end, embedding consistency, accountability, and excellence across a complex, multi-branch operation. Reporting to senior leadership, this role is responsible for establishing a centralized Customer...

Technical Business Analyst Empower smarter business decisions through data and software innovation. Durban (Office Based) | R35 000 - R45 000 About Our Client Our client is a forward-thinking software solutions company developing intelligent business and data management platforms for a range of industries. They specialise in transforming complex processes into streamlined digital systems that...

Job Description: Engage, mentor and manage the business unit Employees Develop, implement and mange the business unit business plan ensuring that it aligns with the groups strategy Implement the group human resources processes and policies in line with the groups talent management framework Implement and manage the business units transformation goals in line with the groups B-BBEE...

Insurance Sales Consultant CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Insurance Consultant and be part of a thriving team with many career development opportunities. Your sales experience in the insurance industry and your ability to meet targets will...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 28, 2026 Role Purpose - The Business Systems & Integration Analyst supports IT and business operations through system documentation, requirements gathering, reporting, automation, and integrations. This role is designed to grow into a senior position, supporting digital transformation, data-driven decision making,...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : December 31, 2026 Responsibilities - We have an amazing opportunity for an HR Portfolio Manager to be based in Umhlanga, Durban. Do you think you have what it takes to be our newest Purple Star? - HR Portfolio Manager will assist in leading the delivery of a proactive and customer-focused HR service across the business. -...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 Job Description We Want You: - Our Platform Teams are driving the transformation of BETSoftware's core system – Leading innovation across integrated services and web-based products that power our global scale. - As a Technical Lead, you won't just guide code – you’ll lead architecture decisions, drive...

Innovations Manager Drive AI and Automation in a Scalable Contact Centre Environment Durban (Office-Based) | R60 000 - R70 000 per month About Our Client Our client is a forward-thinking organisation operating at scale in the contact centre space. With a strong focus on AI, automation, and customer experience, they are positioning themselves at the forefront of digital transformation. The...

Chief Financial Officer Location: Durban (Hammarsdale) Type: Permanent · Executive Leadership Lead the numbers. Shape the strategy. If you’re a hands-on CFO who thrives in manufacturing complexity, this is where your commercial edge will move the needle. About the Role As the CFO, you’ll own the full finance agenda—stewarding financial operations, reporting, and governance while partnering...