Process Improvement Manager jobs in Claremont

A leading retail company in Cape Town seeks a Store Support Executive to enhance business processes and improve customer service. The ideal candidate will possess a Business Management qualification and over 10 years of experience in retail operations. Key responsibilities include developing process improvements and managing customer service feedback. This permanent role offers a competitive,...

A leading BPO company in Cape Town is looking for a Lead Associate - Accounts Payable. The successful candidate will manage the Accounts Payable section, ensuring compliance and efficiency in processing payments. Applicants should have Matric and a post-matric qualification in Accounting and Finance is preferred. A background in a BPO industry is an advantage, with a strong emphasis on analytical...

An established recruitment firm is looking for a Finance Project Officer to deliver operational project services, support leadership with coordination, and conduct research and analysis. This role involves managing relationships across various teams and implementing process improvements. Ideal candidates will have a strong finance background, adept project management skills, and the ability to...

A leading finance company in Cape Town is seeking a Finance Assistant to ensure accuracy in financial records and support strategic decision-making. The role involves managing accounts payable, verifying invoices, and implementing process improvements. Candidates should have a finance degree, 3+ years of experience, and be proficient in accounting software. Additional benefits include hybrid...

A leading engineering firm in Cape Town is seeking a Design/Improvement Specialist to analyse and optimise engineering processes. The ideal candidate will have a Master's degree in Industrial Engineering and a minimum of 10 years experience in operations improvement. You will lead initiatives aimed at enhancing efficiency and driving continuous improvement, utilising methods like Lean and Six...

A leading business services company in Cape Town is seeking a BPO Quality Manager to supervise quality staff and manage Transaction Monitoring for multiple client programs. The role involves ensuring accuracy in evaluations, analyzing team performance, and collaborating with stakeholders for improvement plans. Ideal candidates will have strong supervision skills and the ability to develop...

A global investment advisory firm is seeking a professional to manage trade data and ensure accurate settlements. The ideal candidate will possess strong knowledge of LMA/LSTA documentation and bond processing. Responsibilities include daily review of trade data, resolution of discrepancies, and maintaining relationships with stakeholders. Successful candidates will exhibit exceptional...

A leading investment management firm in Cape Town is seeking a Senior Investment Operations Analyst to enhance its operations team. The ideal candidate should have at least 5 years of experience in Investment Operations and demonstrate strong analytical and project management skills. Key tasks include managing cash flow processes, generating reports, and maintaining client relationships. The firm...

A leading building materials supplier is seeking a Senior Business Process Analyst to drive financial and operational efficiency across its Shared Services Center. This mid-senior level role involves analyzing, optimizing, and standardizing financial processes using methodologies like Lean Six Sigma. Candidates should have a Bachelor's degree in finance or a related field, with at least 5 years...

Position Summary: The Senior Design/Improvement Analyst will lead the analysis of current (“As-Is”) and future (“To-Be”) business processes, identify gaps, and provide recommendations to align organisational operations. This role will also support the mapping of Standard Operating Procedures (SOPs) and process workflows to ensure seamless implementation of improved processes. Key...

ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the...

Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that...

About the job Continuous Improvement Manager Continuous Improvement Manager (BPO/Call Center) Our clients team has a vast in-depth knowledge gained from years of real world delivery in large private and public companies, including many household brands. Their expertise spans across process improvement, lean management techniques, operations technology delivery and enhancing customer experience....

Continuous Improvement Manager Continuous Improvement Manager Req ID#: 408091 Cape Town, South Africa, ZA Job Description: ABOUT FOUNDEVER Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology...

A reputable recruitment firm in South Africa is looking for an experienced Process Engineer: Operations to enhance business processes. The role involves analyzing and redesigning operations, leading cross-functional teams, and driving continuous improvement through Lean and Six Sigma methodologies. Candidates should have a Bachelor’s degree in Industrial Engineering, with a minimum of 5 years'...

Overview Continuous Improvement Plant Lead Location: Cape Town, South Africa Date posted: Friday, January 9, 2026 Reference: 4116 Responsibilities - Lead improvement initiatives and plant-based improvement activities. - Champion Lean Principles and design/manage the change management process. - Familiarity with Kaizen and Six Sigma is advantageous. Qualifications - Degree in Engineering...

- Promote digital self-service options (mobile app, digital messaging) and assist customers in overcoming any barriers to adoption. - Resolve customer complaints efficiently, aiming to resolve issues on first contact, and escalate complex matters where necessary. - Running through basic diagnostics to better understand the root cause of any issues and feeding back to enable us to fix things that...

A leading recruitment firm is seeking a Continuous Improvement Manager in Cape Town to assess operations and implement changes that enhance performance. This role demands expertise in Lean and Six Sigma methodologies and experience in BPO settings. Responsibilities include leading improvement initiatives, conducting analysis to identify process enhancements, and collaborating with teams. Ideal...

Job Details - Job Title: Design/Improvement Specialist - Location: Cape Town, Western Cape, South Africa - Job Type: Contract - Posted: 28/11/2025 Overview The Design/Improvement Specialist will play a key role in analysing, redesigning, and optimising engineering and operational processes across the organisation. The position focuses on driving continuous improvement, operational excellence,...

Company Overview Company Description WNS (Holdings) Limited (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and...