Key Purpose:Responsible for ensuring all Major Incidents and Problems raised to and by the TI Problem team is given attention and priority required. Owns and manages the Problem Management, Major Incident and MIS disciplines and processes within TI. Ensures there is attention and focus given to all infrastructure major incidents that severely affect the business by ensuring services are restored...
"At Klipboard we've introduced a flexible hybrid work policy, where employees spend three days in the office and two days working from home. This approach promotes a balanced work environment that combines office collaboration with the comfort and convenience of remote work." Klipboard provides specialist software, services and support to deliver fully integrated trading and business management...
ROLE PURPOSE ROLE REQUIREMENT- Ensure that the Problem Management process is conducted correctly.- Ensure that the Problem Management KPIs are met.- Ensure that the Problem Management process operates effectively and efficiently.- Ensure that Problem Management Staff are empowered in their jobs.- Ensure that process, procedure and work instruction documentation is up-to date.- Provide management...
Key purpose: The Senior Business and Process Analyst, Business Analysis, Proposal Management, Sales Process Planning and Design will work on the business process related to sales proposal generation. Your role will involve developing strategies that streamline the way proposals are generated and managed. You'll also be responsible for maintaining a comprehensive knowledge base of all relevant...
Job Description To build, optimise and implement innovative quantitative analytical methodologies, procedures, and advanced mathematical models that provide analytical support and interpret insights, to address business opportunities and problems and implement business strategy, under guidance against predicted results and deliver according to set processes and procedures. - Hello Future...
Job Description Implement and sustain robust fraud risk management processes that enable the business to identify, assess, and mitigate threats to assets, revenue, and operational integrity. Hello Future Fraud Analyst Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it...
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To provide support to the business through...
Cool Ideas, leading ISP in Johannesburg requires an Customer Service Analyst to join our team Job Description & Key Responsibilities: - Provide first-line technical support and troubleshooting for customers - Log, manage, and track faults with fibre line providers and third-party vendors - Handle incoming customer calls, assisting with technical and general service-related queries - Follow up...
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Job Description:Analysis (including Business...
Our internationally affiliated client based in Randburg is looking for a meticulous Financial Analyst to become part of their dynamic team. The perfect fit will showcase robust analytical abilities, a comprehensive grasp of financial and risk analysis principles, and proficiency in information and data interpretation. This role entails gathering, processing, and scrutinizing both financial and...
Job Summary:Responsibilities: - Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk MAH - Resolve incidents, problems, service requests and change requests in line with business priorities. - Resolve calls logged within the agreed MTTR (Mean time to resolve) included in agreed SLAs. - Ensure Incident / Request updates are at an acceptable quality. -...
Job Description We are seeking a skilled professional to assist in executing forex trades under senior trader supervision. This role requires strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities.
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary Work embedded as a member of squad OR; across...
Key purpose: The Test Analyst will be responsible for testing the software code and working with other team members to ensure that new releases are released in a timely manner. The test analyst will also support QA and Development on projects by writing, creating or editing automated tests. Duties and responsibilities: - Support testing activities and creation of detailed UAT test...
Job Description To analyse and interpret business requirements, translating them into detailed and actionable system design specifications. This job ensures the development and delivery of innovative, scalable, and efficient technology solutions that address complex business challenges, enhance operational performance, and support strategic objectives. - Gather, document, and validate business...
Minimum requirements: - Bachelor's Degree: Information Technology Responsibilities: - Analysis (including Business Case) - Lead the analysis process for complex business areas - Proactively build relationships, apply analytical techniques to elicit and validate business (product & service) needs ahead of demand - Implement routines to get to know / become an expert in various business...
Contract position Hands-on experience with some of the following disciplines: - Oracle, DQL Server, MySQL - Web Methods - Web Services - Automation/ Scheduling tools/ frameworks - SOA - F5 - SQL Server Integration Services - SQL Server Reporting Services - ESB - Microsoft Frameworks (CSF, CCF, etc) - Working knowledge of AP-based services (e.g. REST, SOAP) - Scripting with any language - Amazon...
Contract position Minimum requirements: - BCom Degree or equivalent qualification - Business and process analysis certification - Customer Experience knowledge and experience Experience: - Minimum of 5 years experience in Business and Process Analysis - Experience with working with African markets would be an advantage - Company Product / Service knowledge an advantage - Excellent...
Minimum requirements: - Have 3+ years of experience in application support - Have experience in monitoring and deploying - Are able to support Linux servers - Have Ansible experience - Minimum Qualification - Completed relevant undergrad degree/diploma - Preferred Qualification - Post graduate degree - Experience 3+ years of applications support and Linux experience Responsibilities: -...
Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved...