Role Summary This is a senior, highly technical role focused on delivering exceptional customer experience, maintaining SLA compliance, and driving long-term service stability across large-scale telecommunications networks. Working across OSS/BSS environments, the Problem Manager will lead proactive problem management, investigate complex service issues, and implement permanent corrective...
A recruitment firm is looking for an IT Incident and Problem Specialist in Johannesburg, South Africa. The candidate should hold a relevant certificate or diploma and possess 3-5 years of system analysis experience. Responsibilities include building collaborative relationships across teams, compiling progress reports, and partnering with service teams to improve stability in a production...
Overview Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about...
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...
Job Description:The role is a key role within IT Service management. As the Problem Manager, you will be responsible for preventing incidents from happening as well as minimising the impact of incidents that can’t be prevented. This role identifies, prioritizes, and assigns responsibility for problems and then manages them through the entire process to solution. A key part of the role is creating...
Brief description The main purpose of this position is to manage the Problem and Incident Management processes to reduce the impact of IT incidents on end users. This includes tracking IT incidents, performing trend analysis, conducting post-mortems after major incidents and organising the problem management team to carry out root cause analysis. Detailed description- Prioritise and escalate IT...
Functieomschrijving The Problem and Escalation Manager is required to reduce the likelihood and impact of incidents by identifying actual and potential causes of incidents and managing workarounds and known errors. This role also integrates with change management, incident management, and configuration management. Key Role Responsibilities: - Analysing historical data to identify and...
Who are we? SOLEVO is a leading distributor of chemicals and inputs for specific industrial and agricultural segments in Africa. SOLEVO assists African farmers and Industries succeed by providing them with a full range of fertilizers, seeds, crop protection products and industrial chemicals they need with a guaranteed quality and good value. With over 75 years at the frontier of economic growth...
Key responsibilities This job role is responsible for leveraging data to drive financial insights and supporting strategic decision-making within the organization. These responsibilities include collecting, analyzing, and interpreting financial data, developing dashboards and reports, and identifying senseable trends and patterns that inform business strategies. They focus on utilizing...
Join to apply for the Graduate Programme - Junior Reporting Performance Analysis role at Alexforbes Join our team as a Junior Reporting Performance Analysis - Graduate and play a key role in ensuring data integrity and accurate reporting. You will support the distribution of analyzed data and reports to internal and external clients on a daily, monthly, and quarterly basis, in line with agreed...
A leading, South African materials recycling group is seeking a visionary leader to bridge the gap between business needs and technological solutions. This is a chance to move beyond reporting and become a catalyst for operational efficiency and competitive advantage. The Mission: Innovate, Govern, and Lead 🎯 - Strategic Transformation: Spearhead initiatives that optimize processes and systems,...
Overview Business Intelligence, Analysis & Systems Manager at SA Metal Group (Pty) Ltd. The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role bridges the gap between what the business needs and the technology solutions available. The successful candidate will be responsible for managing...
A religious organization in Johannesburg is seeking an individual with professional accounting expertise to manage financial operations. Key responsibilities include maintaining accurate ledger accounts, reconciling statements, and preparing reports. The ideal candidate must hold a Bachelor’s degree in Accounting or related fields, have 4-5 years of experience, and a current Temple recommend....
Only applications through Dittohire will be considered. DO NOT send your CV/job application via email JOB PURPOSE The company is looking for an experienced and dynamic Business Intelligence, Analysis & Systems Manager to lead our team of Business Analysts. This strategic role is key to bridging the gap between what the business needs and the technology solutions available. The successful...
Were Hiring! Associate Analysis Consultant Johannesburg North Are you analytical, detail-driven, and passionate about improving how businesses work? This is your opportunity to grow your career in process analysis and business optimisation. What youll do: Analyse and document business processes Test and QA business processes and productivity Support SLA development and performance...
About the job IT Incident and Problem Specialist - Certificate or Diploma in computer science, information systems, or related fields - 3 - 5 years experience in a system analysis experience Responsibilities: - Build working relationships across teams and functional lines in oyder to enhance work delivery, collaboration and innovation - Develop, encourage and nurture collaborative...
About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate...
ROLE PURPOSE The Problem Management Specialist is responsible for ensuring the consistent and reliable delivery of IT services while managing the lifecycle of all problems to improve overall service quality. This hybrid role combines service assurance oversight with proactive problem management, including monitoring service performance, managing incidents and problems, conducting root cause...
Digital and e-Commerce with Quantitative Analysis Finance Manager Job Openings Digital and e-Commerce with Quantitative Analysis Finance Manager About the job Digital and e-Commerce with Quantitative Analysis Finance Manager - Type of Qualification: Bachelor's Degree - Minimum of 5 years experience applying information management systems, business data models, enterprise-wide reports and...
A leading ICT service provider in South Africa is looking for a Problem Management Specialist responsible for ensuring reliable IT service delivery and improving service quality. This hybrid role involves overseeing service performance, managing incidents and problems, conducting root cause analysis, and enhancing operational efficiency. Candidates should have over 5 years in ICT Service Desk,...