Patient Experience Manager jobs in Tokai

Luxury Estate & Hotel in Constantia, Cape Town is seeking a proactive and detail-oriented Guest Experience Manager. In this key leadership role, you will be the face of the hotel,responsible for overseeing every aspect of the guest journey from check-in to check-out. You will lead the guest services team to ensure each guest enjoys a seamless, memorable experience. Duties: Lead and inspire the...

. Clean drivers license and willingness to drive company cars if required. Limited driving is anticipated, and this would be very local. - Ability to communicate in English and Afrikaans - read and write. - Communication with clients as required - Answering switchboard (we receive limited call per day) - Accounts - Invoicing & Account follow ups (Creditors & Debtors,...

Job Title Patient Safety and IPC Manager Closing Date 26/01/2026 Reference 66555 Recruiter Helena Padayachee Workplace On-site, Permanent Main Purpose To establish, improve and sustain the Patient Safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of clinical patient harm events and the use of these findings alongside...

A healthcare services provider in South Africa is seeking an experienced Nursing Manager to lead nursing services in their hospital. The ideal candidate will have at least 5 years of professional nurse experience and a similar duration in nursing management. Responsibilities include managing the patient experience, implementing nursing strategies, and ensuring optimal operational efficiency. This...

Select how often (in days) to receive an alert: Mediclinic wants to alert candidates that third parties are from time to time fraudulently advertising vacancies at Mediclinic and / or offering employment contracts with subsequent payment instructions to accounts linked to the fraudulent activity. Please note that Mediclinic will never request payment for an application or offer made. All...

A retail pharmacy chain in Cape Town seeks a Pharmacist Assistant to provide pharmaceutical care and handle day-to-day dispensary administration. Responsibilities include interacting with customers, managing scripts, and liaising with health care professionals. Candidates should have a Further Education and Training Certificate in Pharmacist Assistance and at least one year of experience in a...

MAIN PURPOSE OF JOB The Patient Safety Manager works across the hospital to improve and sustain the patient safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of patient safety events and the use of these findings to plan, facilitate and execute improvement work. KEY RESPONSIBILITY AREAS Identify, report and investigate Patient...

MAIN PURPOSE OF JOB Patient Safety: To establish, improve and sustain the Patient Safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of clinical patient harm events and the use of these findings alongside hospital clinical outcomes and divisional Patient Safety priorities to plan, facilitate and execute improvement work. It...

Required Qualifications & Skills - Diploma or Degree in Hospitality Management or related field - Minimum 23 years experience in a 5-star hotel or luxury hospitality environment - Strong guest relations and customer service background - Excellent communication and interpersonal skills - Professional appearance and polished demeanor - High emotional intelligence and problem-solving ability -...

This role is ideally suited to an experienced individual with a passion for guest services and experiences, while also having strong organisation and communication skills. Core Criteria: - 3-5 years of similar experience at a luxury hospitality establishment - Need to be proficient using social media platforms - Proven experience in planning and executing events - Ability to comfortable manage...

A leading technology firm in Cape Town is seeking a passionate Product Manager to join their innovative team. This role involves defining and guiding product strategy while managing the entire product lifecycle. You will conduct market research, prioritize product backlogs, and collaborate with cross-functional teams to ensure successful delivery. The ideal candidate has proven experience in...

A healthcare provider in Milnerton is seeking a Nursing Manager to lead nursing services in the hospital, emphasizing patient safety, quality care, and resource management. The ideal candidate will have a Professional Nurse qualification along with management experience and a postgraduate diploma in health services. Responsibilities include overseeing nursing strategy and stakeholder relations...

A healthcare facility in Cape Town is looking for an experienced Enrolled Nurse responsible for providing comprehensive nursing care to patients. The role emphasizes direct supervision of patient care, operation room management, and effective communication with the healthcare team. Applicants must possess a Grade 12 qualification, Enrolled Nurse certification, and current registration with SANC....

Intake Coordinator Location: Remote 6 AM -2 PM SAST (Shifts) Job Summary The Intake Coordinator will be responsible for managing incoming patient referrals, verifying insurance details, and coordinating with hospitals to ensure patient admission. The role requires strong organizational and communication skills, as well as the ability to handle sensitive information with confidentiality. Key...

Overview Department: Customer Service and Client Relations Work Arrangement: Remote Job Type: Independent Contractor, Full Time Work Schedule: US Time Zone (expected to be flexible with the client's preference) Locations: Philippines, LATAM, South Africa, Kenya, and other remote regions with excellent English communication skills About Pearl Talent Pearl works with the top 1% of candidates...

A leading healthcare provider in Cape Town seeks a Patient Safety Manager to enhance and sustain safety outcomes within the hospital. Responsibilities include analyzing patient harm events, supporting clinical colleagues in quality improvement methods, and monitoring compliance with safety regulations. Candidates should have a background in Patient Safety and experience in implementing quality...

Duties: Act as the primary point of contact for guests, providing a welcoming environment, handling inquiries and ensuring special requests are met. Oversee daily operations, like room assignments, checking inventory, coordinating and managing Promptly and professionally resolve guest issues to ensure satisfaction and maintain positive reviews. Manage booking systems, process payments, monitor...

Mediclinic is an international private healthcare services group, founded in South Africa in 1983, with divisions in Switzerland, Southern Africa (South Africa and Namibia) and the United Arab Emirates. MAIN PURPOSE OF JOB To establish, improve and sustain the Patient Safety behaviour, outcomes and culture in the hospital. This starts with the identification, reporting and analysis of clinical...

A leading healthcare provider in Cape Town is seeking a Patient Safety and IPC Manager to improve safety culture and procedures. Key responsibilities include establishing patient safety initiatives, managing infection prevention protocols, and ensuring regulatory compliance. The ideal candidate will have a nursing qualification, relevant experience in Patient Safety and IPC, and strong skills in...

A leading healthcare provider in Cape Town seeks a qualified professional to enhance patient safety and infection control. This role involves establishing a culture of safety, conducting audits, and ensuring regulatory compliance. The ideal candidate should have a nursing qualification and experience in patient safety or infection control. You will lead initiatives to manage risks and support...