Operations Manager Call Centre jobs in Centurion

A higher education provider in Centurion is seeking a Telecall Centre Agent. The successful candidate will manage outbound calls, assist the new enrolment team, and track customer queries efficiently. A Higher Certificate is required along with sales or call centre experience, strong communication skills, and proficiency in Microsoft Office. The position may require working weekends and overtime...

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

A reputable Medical Aid Administrator is seeking Pre-Auth Consultants to join their Call Centre team, for an office-based role, in Centurion. (Salary R31K pm Cost to Company) Duties: - Provide general clinical administrative support to the managed health care unit - Receive/reply to internal and external correspondence/queries from suppliers/service providers/clients/other employees as and when...

Are you a strategic sales leader passionate about results and team success? Do you thrive in a high-energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We’re looking for a senior call centre manager to drive our outbound sales strategy, lead a dynamic team, and champion performance in a regulated financial sector. What...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Overview Provide support and perform specific tasks for the data centre to ensure the continuity and availability of its services effectively and efficiently. Act as an autonomous subject matter expert in data centre operations, optimising daily functions to ensure optimal performance and reliability. Qualifications Type of Qualification: Diploma Field of Study: Information...

Operations Trainer - Automotive Contact Centre - Full-time WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance,...

Operations Trainer - Automotive Contact Centre Operations Trainer - Automotive Contact Centre Company Description Company DescriptionWNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial...

ROLE PURPOSEThe main responsibilities are to effectively and efficiently manage client(s) agreed scope of work, within agreed contractual outputs mainly based on service level agreement, through the utilization of alarms, systems and requests, and ensure the value chain process is adhered to timeously. The model is based on activity management principles that comprises of five core functions,...

- Record all incidents. - Ensure compliance to Companys disciplinary code. - Ensure that all Company/Client SOPs are followed. - Manage the email address adhoc request. - Communicate by telephone with external and internal client. - Manage all details/ incident on the monitoring platforms. - Keep record on Excel and word documents. Preferred qualifications/attributes/skills: - PSIRA- Grade A -...

About the job Call Centre Operator - Logistics Call Centre Operator (Logistics) - Full-Time, Permanent Are you a detail-driven problem solver with a passion for logistics and real-time operations? Our 24/7/365 logistics call centre is looking for a Call Centre Operator who thrives in high-pressure environments and can juggle multiple tasks with confidence and calm. Job duties: As a key...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...

About the job IT Infrastructure Operations Manager - Relevant IT Security Operations certification i.e., CISSM / CISSP ITIL certification - Financial management certification is an added advantage - Project Management certification and relevant experience is an added advantage - Minimum 10 years working experience in a network, data centre, IT service management, IT service desk and cyber...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

Company Description AECOM is seeking a Senior Engineer - Mechanical (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

About the job Enterprise IT Operations Manager Responsible for the Operational Management of the companys data centre and network infrastructure, technology (including Operational Technology), IT Security, end-user computing (EUC) and Service Desk as a support function to the business. Responsible for all operational aspects including day-to-day management of the relevant Support Teams, IT...

Job category: Others: Education and Training Location: Centurion Contract: Temporary EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering a range of formal learning qualifications and short learning programmes has the following vacancy available: Telecall Centre Agent - Cape Town CORE PURPOSE The core...

Company Description AECOM is seeking a Professional Architect (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...