Assistant Call Centre Manager jobs in Centurion

One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...

A reputable Medical Aid Administrator is seeking Pre-Auth Consultants to join their Call Centre team, for an office-based role, in Centurion. (Salary R31K pm Cost to Company) Duties: - Provide general clinical administrative support to the managed health care unit - Receive/reply to internal and external correspondence/queries from suppliers/service providers/clients/other employees as and when...

Are you a strategic sales leader passionate about results and team success? Do you thrive in a high-energy call centre environment and understand the nuances of outbound sales in the financial wellbeing and debt review space? We’re looking for a senior call centre manager to drive our outbound sales strategy, lead a dynamic team, and champion performance in a regulated financial sector. What...

Introduction- Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

Application of Incident Management Systems and processes with the aim of reducing travel times of road users as well as minimise occurrence and improve TMC responsesEnsure that Key Performance Indicators (KPIs) and timelines are met and improved upon (in collaboration with Supervisors and Training Coordinator) through quality control and monitoring measures put in placeDay-to-day management of...

Position Overview: The Data Centre Manager will play a pivotal role in the maintenance, support, and deployment of all hosting solutions and associated support services. Responsibilities include managing Active Directory, maintaining corporate systems, overseeing monitoring systems, and ensuring business continuity. Key Responsibilities: - Coordinate operational changes across all...

Position Overview: The Support Centre Team Leader will be responsible for providing quality and efficient customer service to customers through the daily management of a team of Support Centre Agents (coaching, counseling, training, motivation and problem solving). Additionally, the position is also responsible for assisting the Support Centre Manager with development, analyses and implementation...

Overall, Purpose of the Job To provide an end-to-end customer service to the SACAA clients through various communication channels such as phone, email and chat. To improve the customer experience and customer satisfaction index by handling customer enquiries, resolving issues and supporting the team in delivering high-quality service. Customer Service - Handle incoming customer calls, emails,...

Position Overview: To provide world-class telephonic and online support to users of the VeriClaim Billing System. Ensure ultimate customer satisfaction for both internal and external clients by resolving queries within the given turnaround times. Reports to: Support Centre Team Leader Experience: Minimum of 1 year’s VeriClaim Experience. Previous experience working in a Support Centre...

Hire Resolve is assisting call centre and contact centre organisations in hiring experienced call centre professionals for multiple mid–senior opportunities across customer operations, service delivery, sales performance, and contact centre leadership. This is a multi-role opportunity spanning operations management, team leadership, quality assurance, training, workforce management (WFM),...

Company Description AECOM is seeking a EC Data Centre Lead to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

G4S Secure Solutions (SA), a leading provider of integrated security management solutions, has a vacancy for an NCC Controller based at our Head Office in Centurion, Gauteng, reporting to the National Control Centre Manager. The successful incumbent is a self-starter with a proven track record in maintaining company policy, adopting best practices, and is able to exercise sound judgement in the...

SERVICE CENTRE ADMINISTRATOR (5-MONTH CONTRACT POSITION) LOCATION: Centurion, Gauteng Gabler Medical (Pty) Ltd is a leading provider of medical and surgical devices in South Africa. We are committed to delivering the highest quality products and services to our clients. We are seeking a self-sufficient, customer service focused operational support administrator to assist our team while a...

ROLE PURPOSEThe main responsibilities are to effectively and efficiently manage client(s) agreed scope of work, within agreed contractual outputs mainly based on service level agreement, through the utilization of alarms, systems and requests, and ensure the value chain process is adhered to timeously. The model is based on activity management principles that comprises of five core functions,...

KEY PERFORMANCE AREAS: Provide a call centre service in accordance with the Compliance Contact Centre manual and standards; Administer the compliance query process in accordance with the set procedures; Respond to general compliance, registration and reporting related queries; Develop an understanding of various supervised institutions and sectors under the FIC Act; Identify problems and issues...

Position: Sales Call Centre Agent Location: Pretoria Are you all about sales and writing your own cheque? Do you love travelling and sourcing leads at Company events? Do you have a passion for sales and changing people's lives? Raise your hand because WE'RE HIRING!! This role plays an integral part in our team, as you are the first point of contact between our customers and the Company....

Overall Purpose Of The Job The Contact Centre Agent serves as the primary point of contact for SACAA clients, delivering prompt, accurate information and ensuring outstanding customer experience in line with our Service Level Agreements (SLAs). Contact Centre - Client Engagement & Enquiry Management- Handle 50-70 inbound calls daily, courteously and efficiently.- Log and track all client...

Company Description AECOM is seeking a Technologist - Electrical (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

Company Description AECOM is seeking a Professional Architect (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion . This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...

Company Description: AECOM is seeking a Senior Engineer - Mechanical (DATA Centres) to be based in South Africa's Enterprise Capabilities office in Centurion. This position will support a team locally based in South Africa and Global Teams. As a part of AECOM's culture, it offers a flexible hybrid work arrangement which accommodates both office and out-of-office work schedules. About Enterprise...