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operations analyst jobs in Randburg
Key purpose: As a Business Analyst, you'll be responsible for creating business requirements and translating them into functional specifications. You will also collaborate with software developers on the creation of user stories and acceptance criteria. You should have an interest in technology as well as business analysis. Experience with IT Governance is preferred but not required. Duties and...
Company Description CSS Credit Solutions Services (Pty) Limited, part of the CSS Group, specializes in providing an exceptional client and customer experience across various industries. Our services include IT systems, call center solutions, business process outsourcing, document management, and training. With a strong focus on striking a balance between human development and technological...
Job Description Implement and sustain robust fraud risk management processes that enable the business to identify, assess, and mitigate threats to assets, revenue, and operational integrity. Hello Future Fraud Analyst Welcome to WesBank, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it...
Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. Job Summary To provide support to the business through...
A client in Gauteng is seeking a Business Analyst with MS Dynamics 365 implementation exp. as follows Responsibilities: - To assist with Functional deliverables for a MS Dynamics 365 Finance & Operations implementation - Assist the Project Manager with change plans and implementation project plans - Run workshops with key stakeholders to define their Business Blueprint (As-Is, To-Be) - Assess...
We are seeking a detail-oriented and insight-driven AI Quality Analyst to evaluate the performance of AI-powered customer interactions across voice and chat channels. This role focuses on ensuring that AI agents deliver accurate, empathetic, and business-aligned responses while continuously surfacing opportunities for model and workflow improvement. The ideal candidate will combine analytical...
Job Summary:Responsibilities: - Provide second line support service to NOC, Service Desk, Business Desk SA and Business Desk MAH - Resolve incidents, problems, service requests and change requests in line with business priorities. - Resolve calls logged within the agreed MTTR (Mean time to resolve) included in agreed SLAs. - Ensure Incident / Request updates are at an acceptable quality. -...
QUALIFICATIONS AND SPECIAL CERTIFICATIONS/REGISTRATION REQUIRED NQF LEVEL Bachelor’s Degree in Information Management, Data Modelling or Statistics Operational Level, Supervisory Level, Managerial Level, Senior Managerial Level, Executive Level 5 Years in a Medical Insurance Operational,5 years in data analytics. Salary: R50,000.00 - R58,000.00 per month Ability to commute/relocate: -...
This role is for people who enjoy complexity and dont need a script. Our client is looking for an Operations Support Analyst to support global VAT and US Sales Tax operations, manage complex cases, and drive continuous improvement. What youll get involved in: - Managing VAT and US Sales Tax compliance cases - Conducting global tax research and analysis - Supporting and leading cross-functional...
ENVIRONMENT: TAKE charge of transaction investigations while managing daily bank card operational queries as the next Payments Operations Analyst sought by a cutting-edge Digital Finance Platform. The company is renowned for delivering seamless digital experience, cost-effective services, and a customer-first approach and now wants your solid understanding of journals, debits and credits and 2-5...
We are seeking a detail-oriented and proactive Operational Business Analyst to enhance and optimize operational processes and systems within our organization. The ideal candidate will drive improvements in support and testing processes, develop new policies and procedures, and manage data integrity through periodic validation and cleanup exercises. You will work closely with the support, sales,...
Key purpose: The Senior Business and Process Analyst, Business Analysis, Proposal Management, Sales Process Planning and Design will work on the business process related to sales proposal generation. Your role will involve developing strategies that streamline the way proposals are generated and managed. You'll also be responsible for maintaining a comprehensive knowledge base of all relevant...
Job Description To analyse and interpret business requirements, translating them into detailed and actionable system design specifications. This job ensures the development and delivery of innovative, scalable, and efficient technology solutions that address complex business challenges, enhance operational performance, and support strategic objectives. - Gather, document, and validate business...
Key purpose: Data Analyst/SQL Developer, SQL, Reporting and Business Intelligence, Data Architect, Data Cleansing/Normalization, Agile Methodologies. Duties and responsibilities: - The role is a SQL/Azure Developer to assist the Real-time Data Enablement team to develop and implement data driven business solutions. - Output will be assisting in developing, enhancing, maintaining the...
Job Description Hello Future IT Security Analyst Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now's the...
Job purpose: As a CX Analyst, you'll be responsible for researching customer needs and understanding the product landscape. You will then create a road map to define your product's purpose, market position and key features/benefits. You will also work with business leaders on defining the direction of our products from an organizational perspective and help build out processes to make sure we...
Contract position Hands-on experience with some of the following disciplines: - Oracle, DQL Server, MySQL - Web Methods - Web Services - Automation/ Scheduling tools/ frameworks - SOA - F5 - SQL Server Integration Services - SQL Server Reporting Services - ESB - Microsoft Frameworks (CSF, CCF, etc) - Working knowledge of AP-based services (e.g. REST, SOAP) - Scripting with any language - Amazon...
Contract position Minimum requirements: - BCom Degree or equivalent qualification - Business and process analysis certification - Customer Experience knowledge and experience Experience: - Minimum of 5 years experience in Business and Process Analysis - Experience with working with African markets would be an advantage - Company Product / Service knowledge an advantage - Excellent...
Minimum requirements: - Have 3+ years of experience in application support - Have experience in monitoring and deploying - Are able to support Linux servers - Have Ansible experience - Minimum Qualification - Completed relevant undergrad degree/diploma - Preferred Qualification - Post graduate degree - Experience 3+ years of applications support and Linux experience Responsibilities: -...
Duties and responsibilities: - 1st Line IT support for Application Support - Incident management for Application Support (SMAX) - Logging and tracking of incidents, changes and requests - Receiving incoming queries from multiple sources, assigning and tracking queries - Proactively monitor and manage SLA and OLA on all incidents - Ensure that business incidents and requests are resolved...