Overview Operations & Service Support Coordinator – MSP Are you a highly organised multitasker with experience in fast-paced service environments? We’re hiring an Operations & Service Support Coordinator for a leading UK-based Managed Service Provider (MSP). This role is ideal for a resourceful individual who thrives in structured yet evolving environments and understands the importance of...
Job title: Project Coordinator Hours: Full time, 10.30 – 19.30 SAST Monday to Friday Location: Fully Remote, work from home, permanent role Job summary: We are seeking a proactive and detail-oriented Project Coordinator to join our dynamic team in Dublin. This is an exciting opportunity for an entry to mid-level professional to play a key role in delivering high-quality IT and infrastructure...
Dispatcher (IT Operations & Service Coordination Specialist) Global MSP | Remote-First | Night Shift–Friendly | Full-Time About Netsurit Netsurit is a global Managed Services Provider helping businesses grow, scale, and stay secure without the day-to-day IT noise. We support mid-market and enterprise clients with modern, secure, and reliable IT services — allowing them to focus on what matters...
Client Management - Ensuring client specific requirements are met. - Ensure accurate operational reporting - Ensure accurate financial reporting - Client Satisfaction Contractual Oversight - Providing contractual / Legal oversight - Meeting all client contractual obligations within budget and time constraints - Negotiating and implementing Charter contracts / agreements for SAMSA MSP managed...
A Managed Service Provider company is seeking an IT Support Level 2/3 professional in Johannesburg, South Africa. The successful candidate will deliver advanced technical support and manage device deployments, with strong expertise in Microsoft 365, Intune, Autopilot, and Azure AD. Responsibilities include troubleshooting complex client issues and ensuring adherence to security protocols. This...
A technology company based in Johannesburg is seeking a specialist to design and implement automation solutions for clients, utilizing tools like n8n and AI technologies. The ideal candidate will have proven experience in MSP environments, strong problem-solving skills, and a robust understanding of AI tools and automation platforms. This role involves building workflows and consulting on AI...
This is a remote position. Title: Head of Growth Senior Marketer (Player/Coach) — US B2B MSP / IT Services / EOR + Recruiting Location: Remote About the role NetOps Africa helps U.S. MSPs build distributed teams with vetted South African talent. We’re hiring a senior marketer to build a marketing engine from the ground up—hands‑on execution now, scalable department later. Our core offer to...
A remote Managed Service Provider is seeking a NOC Engineer to monitor and troubleshoot network and infrastructure issues. This hands-on role requires 5+ years of experience in an MSP environment and proficiency in tools like ServiceNow and LogicMonitor. Candidates should have strong skills in troubleshooting and escalation management, along with a commitment to working full Eastern Standard Time...
A leading IT service provider in Cape Town seeks a Night Shift Tier 1 Service Desk Engineer to provide technical support and monitoring after hours. Ideal candidates will have 3-4 years of MSP IT support experience and a strong knowledge of Windows and networking. Responsibilities include responding to alerts and incidents, logging tickets, and assisting with basic support tasks. A proactive...
Position can be based from either the office in Cape Town CBD, or Melrose Area of Johannesburg. Job Description As a Technical Coordinator, you will be responsible for reviewing and prioritizing incoming support tickets, managing ticket queues, and ensuring efficient service delivery to our client’s businesses. You will act as a liaison between the Technical Team, Suppliers, and Clients,...
qnectU is a premier Managed IT Services Provider based in the United States, renowned for delivering cutting-edge IT, Cybersecurity, and Compliance Solutions to businesses of all sizes. Our South African company, Uboni SA (Pty) Ltd., is currently seeking a strong and talented dispatcher to join our team remotely from South Africa. In this role, you will work closely with clients and the tech...
A leading managed service provider is seeking an experienced Operations Manager to lead their Managed Services team. The successful candidate will demonstrate a strong background in operations management within the MSP industry, overseeing service delivery while fostering team development and maintaining high morale. Responsibilities include managing budgets, ensuring adherence to service level...
Responsibilities - Build and maintain automation workflows using Halo PSA, Datto RMM, Hudu, and other MSP tools. - Design and implement automation solutions for clients using n8n as the primary automation platform. - AI & LLM Integration. - Utilize AI tools such as Microsoft Copilot, Claude, and others to enhance processes. - Work with Large Language Models (LLMs) to train, fine-tune, and create...
A leading remote marketing firm is seeking a Head of Growth Senior Marketer to build a marketing engine for U.S. MSP clients. This role emphasizes hands-on execution, requiring over 5 years in B2B growth/demand generation, particularly for IT services or B2B SaaS. Responsibilities include owning messaging, creating landing pages, and producing impactful content. This position is fully remote and...
MSP Technician Location: Cape Town, South Africa Type: Full-Time | On-Site Salary: R18,000 – R20,000 CTC per month (depending on experience) Availability: Immediate About the Company Our client is a leading Managed Service Provider (MSP) based in Cape Town, offering IT and connectivity support to a diverse client base. Known for exceptional technical service, reliability, and innovation, they...
A leading Managed Service Provider in Cape Town is seeking an experienced MSP Technician to provide on-site technical support for clients. The ideal candidate will have a minimum of 5 years of experience in an MSP environment and be proficient in hardware and software troubleshooting, as well as knowledgeable in networking and Windows Server systems. This role offers a dynamic work environment...
Role Overview - MSP Operations & Delivery Manager - Full remote - working from South Africa - MSP Industry - must have experience in this industry - Permanent role - UK based hours, Mon - Fri. Role Purpose - Reporting to the Director of Operations, the Operations Manager is responsible for leading, managing and being accountable for the various aspects of the role aligned to the business. -...
Key Responsibilities - Automation Development. - Build and maintain automation workflows using Halo PSA, Datto RMM, Hudu, and other MSP tools. - Design and implement automation solutions for clients using n8n as the primary automation platform. - AI & LLM Integration. - Utilize AI tools such as Microsoft Copilot, Claude, and others to enhance processes. - Work with Large Language Models (LLMs)...
A technology consulting firm in Johannesburg is seeking an experienced professional in automation development and AI integration. You will design and maintain workflows, utilize AI tools for enhancing processes, and provide expert consultancy to clients. The ideal candidate has a strong background in MSP environments and is proficient in various automation platforms. Strong problem-solving skills...
About the Job We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...