This is a senior, hands-on role for an experienced IT Network Administrator with Managed services experiences who enjoys owning the stability, security, and performance of a multi-client IT environment. You will be the go-to person for all network and server related operations, new service implementation and escalated technical issues for our Managed IT company MRC Connect. The environment...
Job Summary:Our client at Monka Investments is seeking a dynamic and technically skilled IT Project Manager to join their team, this is an exciting opportunity for a hands-on professional who excels in providing high-level IT support, including desktop and hardware services, while also effectively managing client accounts and onsite warranty support services. You will be responsible for ensuring...
We are seeking a proactive and motivated Junior Sales and Support Coordinator to join our Managed IT Services Department. The ideal candidate will play a crucial role in supporting our customer product sales, coordinating client engagements, and providing technical assistance. This role requires familiarity with managed IT service solutions, computing hardware, and Microsoft Windows and Office...
Required Experience - 510 years experience in IT performance management, service assurance, or telecom analytics - Strong exposure to: - SIM activation & provisioning systems - Recharge platforms (prepaid/postpaid) - USSD infrastructure - Billing & charging systems - Hands-on experience working with composite KPIs and performance indices - Experience in large, high-volume transactional...
Location: Hybrid Employment Type: Full-Time Industry: Information Technology | IT Services | IT Operations About the Role WatersEdge Solutions is partnering with a technology-driven client to recruit an IT Service Delivery Manager responsible for ensuring the consistent and high-quality delivery of IT services. This role requires a proactive and detail-oriented professional to oversee service...
IT Services Engineer | Sailpoint Doha Qatar Salary: Market Related Contract (37 months) Purpose of Position: Complement Recruitment are recruiting for a Sailpoint IT Services Engineer based in Doha Qatar, for a 37 month contract. Apply Directly for this Job by clicking here - https://bit.ly/3LkgmiK Minimum Requirements Qualifications And Skills - SailPoint Certified Identity IQ Engineer -...
An experienced General Manager IT/OT Service Delivery is required to provide strategic direction, leadership, and planning for delivery of all information technology (IT) and operational technology (OT) operations and services in Johannesburg on a permanent basis. Minimum Requirements: - B Degree/B Tech/Advanced Diploma in Information Technology/Computer Science/Engineering/Business...
IT Software Solutions Client Account Service Manager for External Companies – in the Life Insurance/ Healthcare/ Medical Aid/ or Lending/ Loans Industry + in Agile ScrumPermanent position | To work RemotelyMust live near the Johannesburg North area.Must have a MatricMust have IT Software qualifications OR any other relative certificates in IT software development, OR OtherMust have gained...
The aim of the job of an IT Service Desk Specialist is to provide efficient technical support and assistance to end- users and clients. They aim to resolve IT-related issues promptly to ensure smooth and continuous business operations. MAIN TASKS AND RESPONSIBILITIES - Provide 1st line on-site and remote IT support to the organisation's end users - Provide after-hours IT support - Provide IT...
The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...
Requirements - Matric (Grade 12) with a basic IT-related certification or coursework (CompTIA, A+, N+ or equivalent). - 0–6 months experience in an IT support or service desk environment (graduates welcome). - Good understanding of Microsoft Office and basic troubleshooting skills. - Excellent communication and interpersonal skills. - Strong problem-solving and analytical abilities. - Ability to...
Industry: Managed Service Providers, such as IT Maintenance, security, Data backup, web hosting, VOIP Employer: US Contract: Permanent Salary: R100k per month Workplace: Remote in SA Responsibilities- Experience in managing and overseeing operations, enhancing performance, and advocating a culture of superiority within the company.- Additionally, the Chief Operations Officer will supervise...
IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...
Urgently looking for IT Service Desk Agents Requirements:Matric Certificate IT Qualification 3 - 5 Years in a similar role Experience working on JIRA System Excellent communication skills Salary: R11,000.00 - R13,000.00 per month Ability to commute/relocate: - Johannesburg, Gauteng: Reliably commute or planning to relocate before starting work (required) Education: - Diploma (preferred)
Overview Hire Resolve is currently seeking a Business Analyst to join our client’s team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams. In this role, you will work closely with project managers, developers, and other key...
Description To drive sales performance by applying established processes to achieve individual targets within the assigned area. Build and sustain strong customer relationships through effective engagement and exceptional service delivery. Contribute to team success by consistently meeting objectives and supporting a superior customer experience. Hello Future External Sales and Service Advisor...
Scope of Infrastructure - Network / Telecommunications Cabling, switches, optimizers, routers, firewalls, proxies, gateways, WAN, WiFi, video-conferencing systems, UPS, air conditioning, generators, IoT - Systems Servers (Windows/Linux or iSeries), storage, data backup means, local applications - End Users PCs, thin clients, smartphones/tablets, printers, satellite phones, scanner guns,...
JOB PURPOSE Administration of all Services and Maintenance- Key performance areas Machine uptime- Ensure technicians are sensitized to SLA status Maintenance Administration and Planning- Maintaining and tracking assets, its maintenance and state.- Upkeep of System data relating to service and maintenance, planning and processing of job cards, breakdowns and service bulletins. Service...
A leading global professional services firm is seeking an experienced IT Audit Manager to join its Technology Risk Assurance team, with a strong focus on PCAOB-aligned audits. This is a senior opportunity to work on complex, high-profile engagements while leading teams and advising clients on IT risk, governance, and compliance. You will manage end-to-end IT audit engagements supporting...
Overview Responsibilities: Customize the ITSM tool to align with organizational processes. Define and manage service-level agreements (SLAs). Engage with ITSM vendors and maintain vendor relationships. Implement and maintain change management processes, workflows, and required adjustments as needed. Work closely with the Change Coordinator to process Change Management tasks (., process RFCs)....