The IT Service Delivery Coordinator is responsible for ensuring the seamless delivery of IT services to internal and external customers. This role combines hands-on technical support with service coordination responsibilities to bridge the gap between service desk operations, technical support and service delivery management. The position is on site at our Randburg office. Key...
IT Manager: IT Service Delivery - AA/EE - Randburg Minimum requirements:A bachelor’s degree or Equivalent IT Qualification or Diploma- ITIL | CobIT- Minimum 9+ Years Working Experience- 4+ years of experience managing people in a technical environment.- 4+ years’ experience in participating in on-call rotations and providing after-hours support in an environment that operates 24/7.- 5+ years of...
A leading financial service provider in Johannesburg is seeking a skilled IT Desktop Support professional to join their team. The ideal candidate will provide user support, resolve complex queries, and ensure high-quality service. With at least 2 years of service desk experience in a corporate environment, you will also manage internal clients and adhere to operational standards. This role offers...
IT Operations and Service Delivery Manager About the job IT Operations and Service Delivery Manager IT Operations and Service Delivery Manager - 12 Month Contract - Matric (Grade 12) - Bachelor's degree in IT, Computer Science, or a related field. (Related technical qualifications, based on technical assessment outcome) - Minimum of 5 to 8 years of experience in IT operations, with at least 3...
Overview Eduvos is looking to employ the services of a IT Service Manager on a permanent basis, to be based at any Eduvos campus. Position Type: Permanent Location: National Role Purpose: Run national service operations, SLAs and customer experience. Seniority level - Mid-Senior level Employment type - Full-time Job function - Information Technology Industries - Higher...
A reputable IT sourcing firm in Midrand is seeking a leader for its IT Service Desk operations. The role involves overseeing enhancements using AI, mentoring team members, and ensuring smooth service delivery aligned with business goals. The ideal candidate will have extensive experience in IT management, particularly within service desks, and robust leadership skills. This position offers hybrid...
Overview "ITC Worldwide is seeking a dynamic and experienced IT Services Proposal Manager (Microsoft Stack) - Services & Support". EMEA Johannesburg ITC field office. The IT Proposal Manager will be a Technical Writer / Content Manager to support unprecedented growth throughout our organization. We seek a creative strategic and well-organized candidate that can manage multiple projects and...
This is a remote position. Title: Head of Growth Senior Marketer (Player/Coach) — US B2B MSP / IT Services / EOR + Recruiting Location: Remote About the role NetOps Africa helps U.S. MSPs build distributed teams with vetted South African talent. We’re hiring a senior marketer to build a marketing engine from the ground up—hands‑on execution now, scalable department later. Our core offer to...
A leading financial services provider in South Africa is seeking a Service Desk Engineer to provide efficient IT desktop support. This role involves resolving user queries, ensuring operational compliance, and fostering client relationships. Ideal candidates have at least 2 years of service desk experience and a solid understanding of IT capabilities. The position is based in Johannesburg and...
An innovative IT services provider seeks a Technical Support Engineer Level 3 (Tier 3) to drive cloud, infrastructure, and security solutions. This role involves high-end technical support, project delivery, and mentoring junior consultants. Candidates should possess 3+ years of hands-on experience with cloud technologies such as Microsoft 365 and Azure, as well as strong problem-solving skills....
A leading technology company in the mining sector seeks a Desktop Support Analyst in Johannesburg. This role involves providing IT support to local staff and coordinating with global teams. Candidates should possess strong communication skills, hands-on experience with Microsoft tools, and a passion for customer service. The position offers a flexible work environment, professional development...
A global IT solutions provider is seeking a Service Desk Technician - Bilingual Spanish/English. This role requires strong troubleshooting skills and client service focus to efficiently handle customer incidents. The ideal candidate will have an associate degree and experience in IT Service Desk functions using tools like ServiceNow. Working knowledge of Windows OS and relevant certifications...
A recruitment agency seeks an experienced IT Operations and Service Delivery Manager for a 12-month contract in Johannesburg, South Africa. The role involves overseeing service delivery, managing incidents, and collaborating with cross-functional teams to enhance service quality. Candidates should have a Bachelor's degree in IT or a related field, with 5-8 years of relevant experience, including...
Lead the strategic direction of enterprise-wide IT Service Desk operations Drive AI‑driven innovations and deliver exceptional service experiences across global automotive IT systems. Senior product ownership with AI‑driven service desk transformation and strategic planning Hybrid and remote working flexibility with 1,960 flexible annual hours. Leadership role with team mentorship stakeholder...
A leading higher education institution is seeking an IT Service Manager to oversee national service operations across all campuses. This full-time role focuses on ensuring service level agreements are met and improving customer experience. Candidates should have experience in managing IT operations in an educational environment. The position offers permanent employment with opportunities for...
A recruitment agency seeks an experienced IT Manager to oversee and maintain IT infrastructure in Johannesburg. The role requires a bachelor's degree and ITIL certification, alongside seasoned experience in client services and network management. You will be responsible for ensuring operational efficiency, supporting enterprise IT customers, and managing service delivery. Join a team-oriented...
An educational institution is seeking to hire an IT Service Desk Analyst for a permanent position across its campuses in South Africa. The successful candidate will provide first-line support and is expected to effectively triage incidents while utilizing and creating KCS articles. This role requires a commitment to enhancing user experience and ensuring technology operability within the...
Overview Eduvos is looking to employ the services of a IT Service Desk Analyst on a permanent basis, to be based at any of our Eduvos campuses. Position Type : Permanent Location : National Role Purpose: Provide first-line support, triage, KCS article usage/creation. Seniority level - Associate Employment type - Full-time Job function - Information Technology Industries - Higher...
A leading recruitment agency in South Africa seeks an expert in IT service design. You will optimize processes, lead RFP responses, and develop solutions that align with client's technology strategy. The role requires strong project planning and technical architecture capabilities. Ideal candidates should have expertise in transitioning business processes and a comprehensive understanding of...
A leading IT services company in Johannesburg is seeking an experienced IT Support Specialist. The ideal candidate will have over 3 years in a similar role, hold relevant IT qualifications, and possess strong troubleshooting skills. Responsibilities include managing client requests, maintaining databases, and ensuring high levels of client satisfaction. Candidates should have experience with...