IT Helpdesk Operator jobs in Johannesburg

We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...

Helpdesk Technician (Call Centre) 📠Location: Sandton, South Africa ðŸÂ-Â’ Job Type: Full-Time | Rotational Shifts Join Our Team and Keep Things Running Smoothly At Quantanite, we’re redefining customer experience and technical support. As a Helpdesk Technician, you’ll be the first line of support, solving technical challenges and ensuring seamless customer experiences. If you’re a...

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with the person logging the call to ensure they...

Main Purpose / Objective of the Position:This role delivers client service by taking inbound calls and making outbound calls in adherence to procedural, productivity and quality standards. The incumbent is individually accountable for achieving results through own efforts.Decision Making Authority:Works independently within a broad framework of existing policies and guidelines. Fast and efficient...

Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...

Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...

- Directorate : Chief Directorate: ICT Infrastructure - Number of Posts : 1 - Package : R1,266,714 per annum (all-inclusive remuneration package) - Enquiries : Oscar Baloyi (066 486 5508) or [email protected] Requirements - Qualification in Information Technology/ Business Administration/ Business Management/Business Operations management/ Computer Science at NQF level 7(Advanced...

JOB TITLE: Helpdesk Manager SA DEPARTMENT: Service Delivery Management - Centre of Excellence REPORTING TO: Service Delivery Manager REGION: Middle East and Africa PURPOSE OF POSITION To manage the performance of services & support to clients within SA and to ensure that Service Levels Agreements (SLAs) are achieved. To ensure that customer expectations are met or exceeded KEY...

About the job Senior IT Operations Engineer Senior IT Operations Engineer Responsibilities: Design, administer, and maintain the companys IT infrastructure. Create and implement policies, procedures, and standards for IT operations and services. Keep up to date with rapid technological changes. Support the administration of a wide area and local network. Provide technical 2nd and 3rd level...

An educational institution is seeking a Microsoft Team Lead (Infrastructure & Operations) to manage Microsoft applications and lead an IT team. The role involves ensuring the effectiveness of the infrastructure and supporting the digital strategy. Candidates should have a degree and 3-5 years of relevant experience with Microsoft technologies. This is a permanent, onsite position at Auckland Park...

Industry: Managed Service Providers, such as IT Maintenance, security, Data backup, web hosting, VOIP Employer: US Contract: Permanent Salary: R100k per month Workplace: Remote in SA Responsibilities- Experience in managing and overseeing operations, enhancing performance, and advocating a culture of superiority within the company.- Additionally, the Chief Operations Officer will supervise...

Job Classification- Job Req - 142695- Closing date - 5 November 2025- Job Family- Risk, Audit and Compliance- Career Stream- Operational Risk- Leadership Pipeline- Manage Self: Professional- Job Purpose- To develop and monitor the implementation of the Operational Risk Management Framework in Nedbank and its subsidiaries to comply to regulatory requirements and ensure alignment to international...

Company and Job Description: - Work with top-tier engineers in a culture‑first environment that attracts some of the best tech talent in the industry. - Grow your skills across diverse, cutting‑edge projects, supported by Entelects end‑to‑end technology ecosystem and continuous learning culture. - Be part of a people‑focused, high‑impact organisation where collaboration, innovation, and...

Company and Job Description: Work with top-tier engineers in a cultureâfirst environment that attracts some of the best tech talent in the industry. Grow your skills across diverse, cuttingâedge projects , supported by Entelects endâtoâend technology ecosystem and continuous learning culture. Be part of a peopleâfocused, highâimpact organisation where collaboration, innovation, and delivering...

Provide first-line technical support, troubleshooting, system monitoring, and maintenance for all criticalsystems and infrastructure within the Physical Security Control Room environment. This includes AccessControl, CCTV (Video Management Systems), intrusion alarms, perimeter monitoring technologies, intercomsystems, and associated communications platforms to ensure seamless operational...

, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...

A recruitment agency is looking for a Senior IT Operations Engineer in Midrand, South Africa. The successful candidate will manage the company's IT infrastructure, create policies for IT operations, and provide high-level technical support. Candidates should have at least 5 years of experience in an IT Technical environment, with expertise in Office 365, LAN/WAN technologies, and both Windows and...

A governmental organization in Johannesburg is seeking a Director for the Chief Directorate: ICT Infrastructure. The successful candidate will lead IT alignment to business needs, overseeing compliance with service levels and managing vendor relationships. A qualification in IT, Business Management, or related fields, coupled with 5 years of managerial experience, is essential. This role offers a...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...

- Build a centre of excellence for service management - Deliver a thematic view of systemic problems to focus on key risks - Collaborate with business units to provide great service to clients, advisers, and the business - Instill industry best practice ITSM and ITIL standards - Improve communication and turnaround time with internal and external stakeholders - Build services and skills for...