We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...
Helpdesk Agent (IT) job vacancy in Cape Town. An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an MSP environment. The position is well suited to an individual...
Junior IT Helpdesk Agent required in Cape Town. This is an entry level IT support role ideal for someone starting their career in an MSP or service desk environment. You will be the first point of contact for users, handling everyday IT issues and learning structured troubleshooting in a real world support setting. You will work closely with senior support staff, resolving lower complexity...
Overview Senior IT Helpdesk Technician role at BETSoftware. The description below outlines responsibilities, qualifications, and expectations for this position. Responsibilities - Act as an escalation point for technical support for all IT Helpdesk services. - Manage ITSM ticketing system aligned with ITIL framework, reporting, and time management. - Manage escalations relating to IT...
Join a dynamic and innovative beverage company as a Support Engineer in Cape Town! This role offers a fantastic opportunity to be part of a high-performing IT team dedicated to excellence and collaboration. You will be the go-to person for first-line IT support, managing the IT Helpdesk, and ensuring seamless operations across various devices and platforms. With a focus on Windows Server and...
A technology solutions provider in Pretoria is looking for a Senior Helpdesk Technician to deliver advanced technical support to end-users. The ideal candidate will possess a diploma or degree in IT and have at least 8 years of experience in IT support. Key responsibilities include handling complex technical issues, providing Level 2 and Level 3 support, and leading IT projects. Excellent...
A tech support company is seeking a Support Technician, Tier I, as the first point of contact for customers and employees needing technical assistance. This role involves answering support requests, providing troubleshooting for common IT issues, and documenting resolutions in a helpdesk system. Candidates should have strong customer service skills and a basic understanding of IT systems to...
A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...
A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...
A reputable educational organization in East London is seeking a Helpdesk Manager to lead the IT Support Desk for its three schools. The ideal candidate will have experience in providing IT support across multiple sites and possess strong organizational and interpersonal skills. A commitment to safeguarding and promoting children’s welfare is essential. This dynamic role offers competitive...
A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...
A leading Managed Service Provider is seeking an enthusiastic IT Support Engineer to join their team. This remote position requires strong problem-solving skills and a passion for customer support. Candidate should have at least 2 years of experience in an IT helpdesk environment, alongside proficiency in Microsoft products. The role offers a competitive salary, 20 days of annual leave, and a...
Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...
A technology solutions provider in Cape Town is seeking a Support Specialist to provide remote assistance to clients and resolve technical issues. The ideal candidate should have at least 2 years of helpdesk experience, relevant certifications like A+ and N+, and strong computer literacy. Key responsibilities include responding to client queries, investigating issues, and maintaining effective...
A dynamic technology company seeks an IT Helpdesk/Support Officer to serve as the first point of contact for technical assistance. You will troubleshoot and resolve issues related to hardware and software systems and provide support to ensure seamless operations. Strong knowledge of Windows and macOS is essential, along with excellent communication skills. Join a collaborative environment that...
Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town-based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within...
A technology recruitment agency in Cape Town is seeking a Junior IT Helpdesk Agent to support users with everyday IT issues. You will handle helpdesk tickets, assist with Microsoft 365 applications, and collaborate closely with senior staff. Ideal for candidates with 1-2 years’ experience in an IT support role and a strong willingness to learn. This entry-level position offers salary R15,000 –...
Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...
A leading IT services firm is seeking a motivated Junior Helpdesk Agent to join its team in Cape Town. This entry-level position serves as the initial point of contact for technical support, focusing on learning and development within a dynamic MSP environment. Candidates should have 1–2 years of IT support experience and a basic understanding of Microsoft 365 and Windows systems. The role offers...
A managed IT services provider in Cape Town is seeking a motivated Helpdesk Agent to provide first-line technical support. In this role, you'll handle incoming IT support requests, log and categorise tickets, and offer assistance with Microsoft 365 issues. Ideal candidates have 1-2 years of IT support experience, strong customer service skills, and a willingness to learn. This position offers a...