IT helpdesk agent jobs in Durban

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...

A technology solutions provider in Durban is seeking a Junior/Entry Level IT Support Technician. The role involves troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Candidates must have a minimum of two years' experience in a similar role and relevant certifications. This position offers an opportunity to grow technical...

Job Description We are seeking three enthusiastic and customer-focused Service Desk Agents to join our IT Department at Head Office. This entry-level position is ideal for individuals passionate about technology and providing exceptional support to our internal users across stores, distribution centres, and head office departments. Duties And Responsibilities Key Responsibilities - Man the...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...

A well-established IT company in Westville is looking to hire an administrative assistant.- Answering the phone- Logging tickets- Allocating tickets to support personnel- Co-ordinating support tickets with 3rd party vendors- Communicating to clients- General admin support- Audits If you are interested, please send your CV in response to this advert. Salary: R6,500.00 per month Ability to...

Job functions –Primary Responsibilities (May include but not limited to the below) Job Summary : We are seeking a Junior / Entry Level IT Support Technician to join our team. The successful candidate will provide technical support across various areas, including troubleshooting Windows and Microsoft Office issues, supporting mail server operations, and resolving network-related concerns. Key...

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital importance of new customer acquisition. Regardless of a...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

Duties & Responsibilities - Manage in house software ORV/LMS - Understand Basic SQL and apply DB concepts and best practices. - Proficiency with TSQL. - Assist with the installation of Hardware (Label Printers and scales) as required. - Assist with User training, guidance, and support to resolve issues. - Support the roll-out of new applications. - Provide Level 1 Support. - Maintain Ticket...

Key Responsibilities: - Lead the development, maintenance, and enhancement of internal applications using VB.Net and Visual Studio 2019. - Prioritize development tasks, enhancements, and bug fixes according to business needs. - Analyse requirements and translate them into technical solutions. - Develop Power BI and other reports in Excel and PowerPoint. - Oversee helpdesk operations, providing...

This opportunity is only for candidates currently residing in the specified country. Your location may affect eligibility and rates. Please submit your resume in English and indicate your level of English proficiency. At Mindrift, innovation meets opportunity. We believe in using the power of collective human intelligence to ethically shape the future of AI. What We Do The Mindrift platform,...

A growing technology company in Durban is seeking enthusiastic support agents to contribute to their team and help achieve growth objectives. Candidates must possess excellent communication and interpersonal skills, along with experience in IT and support. The role involves managing pipeline effectively and learning new systems quickly. Interested applicants should send their resume and a cover...

Are you a proactive and results-driven individual? If so, we want to hear from you! About the Role Our client is seeking Lead Generation Agents to source and book qualified sales opportunities for their sales consultants. This is a fully remote position, ideal for self-motivated individuals who excel in prospecting, cold calling, and engaging potential clients. Requirements - Strong ability...

Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...

A retail company is seeking three enthusiastic Service Desk Agents in Durban, South Africa. This entry-level position offers hands-on experience in IT support, ideal for individuals passionate about technology. Responsibilities include responding to user requests, troubleshooting IT issues, and maintaining records. Candidates should have a Matric certificate and basic IT certification, along with...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...