IT helpdesk administrator jobs in Cape Town

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

Our client is a leading South African microlending company dedicated to providing accessible and responsible credit solutions to clients. Leveraging advanced technology and data-driven decision-making, we deliver fast, fair, and flexible loan products tailored to client needs. Our innovative approach combines cutting-edge digital platforms with a customer-centric ethos to empower financial...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Job title: Helpdesk AnalystReporting to:Technical Support ManagerLocation: Cape TownALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DOLula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can...

Key Responsibilities - Administer, monitor, and maintain Windows Server environments, Microsoft 365, and Active Directory. - Manage and support virtualization platforms, storage solutions, and network services. - Perform routine system backups, updates, and patch management to maintain security and reliability. - Troubleshoot and resolve escalated infrastructure and network issues. - Assist with...

Key Duties & Responsibilities: - Manage Microsoft 365 / Entra ID (user access, permissions, MFA) - Administer Windows endpoints (updates, compliance, asset lifecycle) - Handle networking basics (Wi-Fi, VPN, firewalls, ISP coordination) - Support onboarding/offboarding and general IT support - Liaise with a managed service provider (MSP) - Maintain clear IT documentation, SOPs, and runbooks -...

A company that provides smart, custom water and wastewater treatment solutions, is seeking an IT Administrator who will manage and optimize the client's IT infrastructure across all sites. Responsibilities: - Systems & Network Administration - Full administration of the Microsoft 365 environment (licensing, permissions, and data retention). - Maintain and optimize UniFi networking (VLANs,...

We are seeking a Junior IT Tech to join our CALLFORCE BPO team. As a Junior IT Tech, you will be responsible for providing technical support and troubleshooting for computer systems, hardware, and software used within our organization. You will work closely with the IT team to ensure that all systems are running smoothly and efficiently. Key IT Responsibilities: - Provide technical support for...

Functieomschrijving The IT Governance Administrator will assist in identifying, defining and maintaining the information security policies and standards for the organisation. The IT Governance Administrator will work closely with all service lines to ensure compliance and implementation of audit controls. Performance Objectives: PO 1: Risk Management · Manages and tracks all internal and...

INFORMATION TECHNOLOGY IT ADMINISTRATOR: - Cape Town, South AfricaYOUR MISSION:The IT Administrator’s role is to support the business’ IT needs and facilitate the growth of the company in an efficient manner, with a focus on the Retail aspect of our business. The IT function should ensure business continuity is maintained via the upkeep of IT equipment and minimize downtime and continue to...

Main Purpose: - To support and provide administrative assistance to the IT Portfolio Office. Key Responsibilities: - Knowledge and content management of relevant methodologies (e.g. Project Management Framework), templates, best practices, training material and research - Request, receive and consolidate Project Status reports - Maintain a Project Register by obtaining and distributing all...

We are seeking a proactive and detail-oriented Project Coordinator to support the delivery of strategic initiatives across the Millennium and SQ environments. The successful candidate will play a key role in coordinating logistics, onboarding, stakeholder engagement, and process alignment to ensure seamless execution of quarterly releases and continuous improvement. This is a contract position...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

Functieomschrijving Job Profile Summary The IT Systems Administrator is a mid-level job in the IT Systems Administration job family. Their primary responsibility is to assist with ensuring continuous availability of IT services by effectively identifying system requirements, installing upgrades and monitoring system performance for medium complexity systems. Job Description Key Roles and...

Job Description: The IT / CRM Administrator will be responsible for administering Salesforce and Monday.com platforms, maintaining data integrity, managing user access, and supporting automation of business workflows. This role will be pivotal in ensuring operational efficiency and providing technical support to the sales, operations, and finance teams. Key Responsibilities: - Administer...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...