IT Helpdesk Consultant jobs in Cape Town

Key Responsibilities First-Line Support - Monitor and respond to incoming helpdesk tickets - Resolve common IT issues including: - Password resets and account lockouts - Microsoft 365 user issues (Outlook, Teams, OneDrive sync issues) - Basic workstation troubleshooting - Printer and peripheral support - Software installation and configuration Microsoft 365 Support - Assist with basic...

Helpdesk Agent (IT) (JB5809) Cape Town R15 000 to R18 000 a month (Negotiable depending on experience) Permanent An established and growing managed IT services provider is looking for a motivated and technically inclined Junior Helpdesk Agent to join its Cape Town–based team. This entry-level role serves as the first point of contact for clients, providing first-line technical support within an...

It's known as a "Catch 22" situation... but it's OK, because we have a solution: we will consider you for an “Apprentice" Junior IT Helpdesk technician position without experience, as long as you are: - Intelligent - Warm - Loyal - Persistent - Self - Organized - Enjoy problem solving - Enjoy assisting people with technical difficulties - Have a passion for all things digital and are prepared...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Business unit, Department, Reporting Business Unit DPS Department Specialist Solutions: Retail & Heath Solutions Reports To Team Leader Grade OP1 Core Description Provides remote support and assistance to BCX clients. Determining root cause and finding appropriate solutions that satisfy the clients’ needs. Key Deliverables / Primary Functions Clients - To provide excellent service...

National IT Distribution Company is looking for an experienced IT Sales Consultant to join their team. Requirements: At least 1 - 3 years experience in IT Distribution sales Solid IT product knowledge is essential Must have good communication skills Matric qualification is essential Must be computer literate Duties: Sales of IT Products Receive email and telephonic queries Follow up on...

Overview Hire Resolve’s client is a fast-growing international It consultancy, which is seeking a Senior C# Developer in Cape Town. The candidate must be willing to learn new technologies and be strong on the web client development side. The successful candidate will have an opportunity to work with experienced industry professionals and gain exposure to creating new solutions for an variety of...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

Job title: Helpdesk AnalystReporting to:Technical Support ManagerLocation: Cape TownALL STAFF APPOINTMENTS WILL BE MADE WITH DUE CONSIDERATION OF THE COMPANY'S EE TARGETSWHAT WE DOLula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can...

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a IT development consultant to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities: - Lead and support end-to-end software development projects, from...

Sales Consultant IT & Office Automation Cape Town, Boland & Upington | R15 000 R21 000 basic + uncapped commission | 8am - 5pm About Our Client Our client is a national leader in office automation and IT solutions, empowering businesses with cutting-edge technology and seamless workflow systems. Known for their innovation, strong brand reputation, and focus on service excellence, they offer...

Key Responsibilities: Business Development - Drive lead generation, new client acquisition, and sales growth. - Identify new business opportunities and secure long-term partnerships. - Develop and implement strategies to enter new markets and expand our footprint. - Collaborate with leadership to develop tailored staffing solutions for clients. - Conduct market research to stay ahead of tech...

IT Recruiter Specialist (Part-Time) We are seeking a Recruiter Specialist ideally with a strong background in IT recruitment to join our dynamic team. This is a part-time position, perfect for someone seeking flexibility while still playing a key role in shaping our technical teams. There is potential for this role to evolve into a full-time opportunity based on performance and business...

Asset Management and Procurement Key Areas of responsibility - Manage the company assets for the Cape Town, JHB and KZN offices - Ensure new starters have the necessary equipment - Ensure equipment is retrieved from terminated employees - Manage all other assets such as headphones, data cards and other hardware - Work closely with the Head of IT to report any deviations - Maintain strict...

Summary and purpose of the Job: Do you have a passion for offering excellent customer service, helping our customers with problems to get to the right place for support? Do you have an interest in technology, and understand the key elements of IT, telephony and connectivity? Well, if this is you, we have the perfect opportunity. We are looking for enthusiastic individuals to join our dynamic and...

About the Role We are looking for a friendly and reliable Helpdesk Agent to join our team. This role is ideal for someone starting out in IT or customer support. Previous helpdesk experience is helpful but not required — full training will be provided. What You'll Do - Help users with basic IT or system-related questions - Answer support requests via phone, email, or a helpdesk system - Log...

Simera Sense is a leading provider of Earth observation camera solutions for the global small satellite market. Committed to excellence and innovation, we deliver superior products and services to our worldwide customer base. Our Holdings Company is in Belgium, and our South African company is based in Somerset West, close to all amenities and diverse natural beauty, providing great lifestyle...

1st to 2nd Line IT Support Engineer Join a UK-based remote IT support team with a focus on both tech and service excellence Remote | IT Support | R27,500 R32,000/month equivalent About Our Client Our client is a growing UK-based IT support provider offering high-quality remote support to a diverse client base. With a strong technical foundation and a commitment to excellent service, the company...

You will be required to complete a general technical test pinpoint your skill level. Minimum Requirements and Personal Attributes:Good client liaison skills - experience working with clients face to face and telephonically.Neat, presentable and organised - in appearance and within the work environment.Attention to detail.Ability to work unsupervised.Punctual and reliable.Hard working and willing...

SLA Account Manager (IT) (JB5808) Cape Town R22 000 to R28 000 a month (Negotiable depending on experience) Permanent An established and growing IT services provider is looking for a technically capable and service-driven SLA Account Manager to join its Cape Town–based team. This role is responsible for owning client relationships within SLA agreements, managing support tickets end to end, and...