intermediate ticketing agents jobs in Ethekwini

We Want You Design with impact. BET Software is looking for an Intermediate UI/UX Designer to bring creativity and innovation to our Marketing Team in Durban. In this role, you’ll craft seamless digital experiences, ensuring every interaction is intuitive, engaging, and user-friendly. Collaborating with product owners, developers, and marketers, you’ll shape the look, feel, and functionality of...

Intermediate Application Support Analyst Listing reference: clog_000100 Listing status: Online Apply by: 10 July 2025 Position summary Job category: Helpdesk and Technical Support Location: Durban Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing...

Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...

Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast-paced, deadline-driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer-focused, professional, and committed to integrity, confidentiality, and...

About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...

Customer Care Agent – UK B2B Location: Umhlanga, Durban | Full-Time We are looking for experienced Customer Care Agents to join our growing international team, supporting UK B2B clients. In this role, you will: • Be the first point of contact for business customers via inbound and outbound calls, email, and online chat. • Handle a wide range of enquiries including product questions, billing...

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 09, 2026 What will I be doing? As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent...

purpose mrprice money is looking for Recoveries/Trace Call Centre Agents who will be responsible for improving debtor contact and collections/recoveries by tracing uncontactable customers whose accounts are in arrears. The Recoveries/Trace Call Centre Agents will be tasked with conducting thorough research and customising tracing methods / searches to suit the unique circumstances of each...

Responsibilities - Assist passengers with ticket sales, bookings and flight changes including explaining rules, terms and conditions, regulations and procedures as and when required; - Assist customers when there are flight disruptions and/or cancellations; - Handle and safeguard of confidential information and address any complaints in a professional and timely manner; - Escalate any...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

iKhokha is a place where chance takers become change makers. At iKhokha, we’re made to make it. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest growing Fintech's in Africa we've built a team of global change-makers who want to make an impact. If you believe that you are made to make it,be achance-taker and help us empower small businesses in...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

To provide end user support across the organization’s desktop, network, telephony and application(s) environment. The candidate will maintain, analyze, troubleshoot and repair/replace/upgrade computer systems, hardware, software and computer peripherals, as well as serve as an escalation point to ensure tickets/incidents are resolved according to SLAs. The position requires excellent...

- 2-4 years of experience of experience in Front-End development. - Strong attention to detail. - BSC Degree in Computer Science / Web Design Certificate. - Completed SASS Course on Udemy (https://www.udemy.com/course/sasscourse/). - Proficient in HTML, CSS and SCSS. - Proficient in cross browser development. - 3- 4 years Proficient in Bootstrap. - Proficient in JavaScript. - Knowledge in...

About the job Outbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global companyas a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

Reservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. What will I be doing?As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering...

Intermediate Application Support Analyst Job Description Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast‑paced, deadline‑driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer‑focused,...

Responsibilities Research - Conduct in-depth user research, including user interviews, surveys, and competitive analysis. - Identify the potential users of the system in terms of geographic location, financial standing, culture, language and other factors. - Analyse what users are saying to reveal their user goals. - Analyse qualitative data and provide recommendations. - Present the data in...

Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...