inbound agent jobs in Ethekwini

About the job Inbound Customer Contact Centre Agent Smart, dependable, hardworking, motivated, passionate? Sound like you? Then we have an amazing opportunity for you a global company as a Customer Service Advisor. As a customer service advisor, you will be handling customer queries from first contact. Working in a fast-paced telephony environment, you will deliver exceptional customer service...

Job description Outworx is looking for Inbound Sales Agents for a leading International USA campaign. RESPONSIBILITIES: - Telephonically make and receive calls to clients. - Follow up with potential customers in a timely manner as necessary. - Adhere to internal sales processes. - Working to meet and exceed personal and team goals. - Promote a culture of treating customers fairly and acting in...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

To handle incoming calls related to overdue accounts, assist customers with queries, complete administrative tasks, and meet collection targets.Qualifications: Grade 12 (Matric) Minimum 2 years in a debt collections environment in a call center (all applicants will meet minimum requirements If we say 1 years collections experience) 1 year of administrative experience (advantageous) Inbound...

We a company that is looking for a dynamic short term sales broker. Must have a 1 year sales experience with a proven track record of meeting sales target together with the relevant qualification including RE. We are offering a basic salary plus commission.

A customer service provider in Durban is seeking candidates for a role in their contact centre. The ideal candidate will have at least one year of international customer service experience and excellent communication skills. Candidates must be willing to work shifts from 4pm to 2am and 5pm to 3am. The position offers a basic salary of R5500, plus additional shift allowances and potential growth...

Our client, a leader in the travel and Tourism industry is URGENTLY seeking an experienced Senior Inbound Consultant to join their team based in Durban. MINIMUM REQUIREMENTS - Grade 12 - 3–5 years’ experience in inbound consulting within a DMC or tour operating environment. - Strong working knowledge of Tourplan (a plus). - Comprehensive understanding of Southern African destinations, products,...

We are seeking a dynamic and results-driven Inbound Sales Consultant to join our team at First Group Management. As a Reservation Agent, you will be responsible for providing outstanding customer service while leveraging your strong sales experience to convert inbound inquiries into bookings. You will play a key role in driving revenue and ensuring an exceptional customer experience, all while...

Requisition and Specialist Recruiter Details Closing Date: 26 January 2026 Cluster and Location Personal and Private Banking - Nedbank Contact Centre - Consumer. Call Centre (Inbound and Outbound) Manage Self: Technical Call Agent - Fixed Term Contract Call Agent (Pipeline) Job Responsibilities - Adhere to the daily schedule to ensure that targets are met by following the work plan. -...

Our Client in Umhlanga is looking for a Fluent German Speaker that will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered...

Company Overview: Zarcomm Innovations is a leading technology and solutions provider specializing in contact centre services. We are committed to delivering exceptional customer experiences through our state-of-the-art contact centre division, Zarcomm BPO. As a Contact Centre Agent at Zarcomm BPO, you will have the opportunity to work in a dynamic and fast-paced environment, supporting our...

We're hiring! Consumer Links are currently recruiting a B2C sales agent to join our dynamic team. If you want to join a growing campaign within a hugely ambitious business that values it's employees, Consumer Links is the place to be! With monthly recognition of exceptional performance and ongoing support, Consumer Links is committed to building a culture and environment where our employees can...

Smarttrac (Vantage BPO) is giving you the opportunity to work in a fast paced environment. Our dynamic call centre team is seeking seasoned Sales Agents to drive sales growth and deliver exceptional customer experiences. You'll leverage your sales expertise to promote our products/services, manage outbound calls, and consistently meet sales targets.Requirements:- Matric certificate- 1+ years...

Who are we? At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but the meaning that those things bring to your life. We believe that technology and innovation have infinite possibilities when it’s inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their lives and how they do things. We...

Key Responsibilities: - Initiate outbound and receive inbound calls with potential and existing high-value customers. - Serve as the first point of contact, embodying a professional and polished image. - Identify customer needs and articulate how bespoke solutions can meet their requirements. - Consistently achieve and exceed daily, weekly, and monthly sales and engagement targets. - Maintain...

NB: This position is based in Umhlanga Rocks We are looking for someone who will be able to fulfill the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls...

A leading recruitment agency in Durban is seeking an Inbound Customer Contact Centre Agent to provide exceptional service to clients. Candidates should demonstrate a strong commitment to delivering a high-quality customer experience, possess excellent communication skills, and have a proven ability to adapt in a fast-paced environment. The role involves responding to queries through various...

A leading Business Process Management firm in South Africa is looking for a customer service representative. The role involves understanding customer needs and providing excellent service to enhance loyalty and retention. The successful candidate will have a minimum of 12 months experience in a contact center and must excel at problem-solving, teamwork, and making decisions in a fast-paced...

Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...

We are looking for someone who will be able to fulfil the following requirements: To provides inbound and outbound telephonic services to internal and external clients subject to the requirement/s of the specific project/s the agent may be allocated to. Key Performance Areas: Receipt and handling of inbound & outbound calls. • Ensure that calls are answered timeously, handled efficiently,...