Inbound Lead Response Agent is responsible for contacting potential customers who have expressed interest in products or services through inbound channels (website inquiries, online forms, campaigns, advertisements, etc.). This role involves reaching out to these leads, understanding their requirements, providing accurate information, and converting inquiries into sales or qualified opportunities...
Listing reference: track_001434 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Permanent Remuneration: Market Related EE position: No Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. · The incumbent is...
One of our pharmaceutical wholesalers is seeking a target driven, customer orientated Inbound Call Centre Agent / Customer Service Agent to join their Call Centre team in Centurion. This is a 3-month contract (Maternity fill). Qualifications and experience: Matric No less than 2 years' call centre experience / customer service experience in a call centre environment Afrikaans speaking Great...
A leading company in customer service based in Pretoria is looking for a Call Centre Agent. The role involves responding to customer inquiries and maintaining strong customer relationships. Candidates should have a Matric Certificate, strong communication skills, and 1-2 years of relevant work experience, preferably in the FMCG sector. The position requires working on weekends and public holidays...
Our client leads the charge by offering dynamic financial wellness programs that drive real results. Their specialized financial literacy training equips any team with practical skills to master money management. Join them in fostering a proactive, educated, and financially confident workforce that thrives both personally and professionally. Package: R8000 to R10 000 per month, depending on...
Company Description WNS Global Services Inc. (NYSE: WNS) is a global Business Process Management (BPM) leader. WNS offers business value to 400+ global clients by combining operational excellence with deep domain expertise in key industry verticals, including Banking and Financial Services, Consulting and Professional Services, Healthcare, Insurance, Manufacturing, Retail and Consumer Packaged...
We are seeking energetic and reliable professionals to join our team as Responsible for answering incoming customer calls, utilizing company. Policies to solve customer issues and directing calls to the managerial. Team when necessary. Our Call Center Personnel are often the first Point of contact for customers’ product issues, so we are interested in Hiring individuals with a commitment to...
A travel consulting company in Gauteng is seeking an FIT Consultant to create bespoke, high-end travel experiences for clients. Candidates should have a minimum of 2 years of experience in the luxury inbound travel market, with proven expertise in designing itineraries across Southern Africa. Proficiency in Tourplan and experience with Wetu are advantageous. The role requires strong...
A leading recruitment agency in Johannesburg is seeking a professional service agent for its PPS Operations. The role involves providing exceptional service to members via an inbound contact centre, requiring shift work including nights. Ideal candidates will have a Grade 12 matriculation and a tertiary qualification in a relevant field along with at least 2 years of experience in a business...
This dynamic luxury travel company is known for crafting tailor-made journeys across Southern and East Africa, with a strong focus on the North American market. Theyre looking for a highly experienced Senior Inbound Consultant someone who thrives in a fast-paced, detail-driven environment and is confident managing complex, high-end itineraries from start to finish. Core Criteria: - Minimum 3...
Duties: Planning, quoting and designing journeys throughout Southern and East Africa timeously and accurately Managing all aspects of tours from quoting through to post tour file closure Ensuring your in-country guest tours run smoothly and without error Being on call for your in-country guests after hours while they are travelling Tour administration to be maintained and accurate Booking all...
Job Title: Inbound & Outbound Controller – Sub-Sahara Africa Role Overview The Inbound & Outbound Controller is responsible for coordinating and managing the end-to-end inbound and outbound logistics activities across the Sub-Sahara Africa (SSA) region. This includes controlling vehicle movements from OEM/export hubs into the region, managing imports, customs processes, stock movements, and...
Fluent in German, Obsessed with Detail, and Dreaming in Itineraries? You're not just a travel planner. You're a conductor of group journeys, a backstage magician who turns chaos into seamless adventure. You know that a rooming list isn't just a spreadsheet—it's the difference between a grumpy guest and a glowing review. You speak German like it's your first language, and you know Southern Africa...
At MiWay, our purpose is to enable people to live their way. We understand that life is not just about "things" but themeaning that those things bring to your life. We believe that technology and innovation have infinite possibilities whenit's inspired by humans by you. Therefore, we focus on our clients' needs; finding new ways to simplify their and how they do things.We give them products,...
A reputed advisory firm in Kempton Park seeks an Inbound Lead Response Agent to engage with potential customers, providing crucial information and converting inquiries into sales opportunities. The ideal candidate will have a minimum of 3 years in sales, be fluent in English, and possess strong communication and persuasive skills. This role requires handling inbound leads, qualifying them, and...
One of the TOP banks in S.A. is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit...
Listing reference: track_001429 Listing status: Online Apply by: 31 July 2025 Position summary Job category: Customer Service Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. - The...
Our banking client is looking for an experienced Customer Service / Inbound Call Centre Agent to join their team in Sandton on a 3-month contract. Qualifications and experience: - Matric - No less than 2 years' experience within banking / financial services customer care / inbound call centre - BCOM - Banking / Finance / Accounting / Auditing / Investments / Economics - Clear credit record -...
Listing reference: track_001082 Listing status: Online Position summary:Industry:Telecommunication ServicesJob category:IT and TelecommunicationsLocation:RandburgContract:PermanentRemuneration:Market RelatedEE position:YesIntroduction:Tracker requires the services of a Customer Engagement Agent in the Customer Service department based at Tracker Head Office in Johannesburg. Job description: -...
We are looking for dedicated and enthusiastic Inbound Call Centre Agents to join our team. In this role, you will be the first point of contact for clients, providing professional and efficient assistance with queries related to our financial products and services. Your primary focus will be delivering an exceptional customer experience while handling incoming calls regarding policies, claims,...