helpdesk technical support jobs in Ethekwini

A technology company in Durban is looking for an IT Helpdesk Technician L2 to provide technical support and administration for software and hardware systems. The position requires after-hours availability and a commitment to customer service. Ideal candidates should have a Matric, relevant IT qualifications, and at least 2 years of experience in a service desk environment. The role includes...

Job Overview To receive, log, assign, track, manage and report on all company's Support Desk tickets received. These tickets will include End User Support and Environment Support to monitor and report on backups and available server space. This is a client-focused position – the individual must have excellent verbal, written, listening and communication skills, great communication skills; must...

A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and...

A leading IT service provider in Durban seeks an experienced IT Support Technician to provide exceptional service and support to internal users. The role requires after-hours availability for critical issues, knowledge of Microsoft applications and hardware, and strong problem-solving skills. Candidates must have a Matric certificate and relevant IT qualifications, along with a minimum of 2 years...

PURPOSE OF THE ROLE The Technical Support Specialist is the first point of contact for residential and business customers seeking support with their internet and fibre services. This role combines excellent customer service with a basic technical understanding of fibre‑optic networks, equipment, and connectivity troubleshooting. You will help customers with inquiries, resolve service issues, and...

A leading industrial solutions provider is seeking a Customer Support Agent in Durban, responsible for managing customer interactions through calls, emails, and other channels. This role focuses on providing accurate information, processing orders, and resolving issues efficiently to maintain high customer satisfaction. Candidates must have NQF Level 4 or equivalent in a relevant technical field...

Durban, South Africa | Posted on 01/07/2026 We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Experience in IT and support. If you're ready to...

A leading renewable energy company in South Africa is seeking an experienced Technical Support Consultant. You will act as the main technical point of contact for residential and commercial clients, providing troubleshooting, remote assistance, and system performance monitoring. The ideal candidate has a strong background in electrical or engineering, proven experience with solar PV and battery...

A technology solutions provider in Cape Town is seeking a Support Specialist to provide remote assistance to clients and resolve technical issues. The ideal candidate should have at least 2 years of helpdesk experience, relevant certifications like A+ and N+, and strong computer literacy. Key responsibilities include responding to client queries, investigating issues, and maintaining effective...

Job Description We have an amazing opportunity for a Technical Support based in Durban! We require a candidate with: •Excellent spoken and written English language skills •Typing speed (>45wpm) •High attention to detail •Sense of urgency to meet SLA’s •Passionate about customer service •Excellent documentation and admin skills •Inquisitive and eager to learn •Experience working in...

Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...

Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: - After-hours availability for critical support where required. (Moved to the top of this list) - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent...

Work Flexibility: Field-based The Stryker Intern's responsibilities include directly supporting all Stryker products associated with XXXX procedures. This role within Stryker SA will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate...

We're expanding our team and are on the lookout for enthusiastic support agents to help us achieve our growth objectives. Requirements: - Excellent communication and interpersonal skills. - Strong organizational skills and attention to detail, ensuring accurate reporting and pipeline management. - Relevant qualifications or experience. - Experience in IT and support. If you're ready to elevate...

About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to answer incoming calls to the Helpdesk promptly and professionally; to provide a high level of customer service to all external and internal callers; to log calls accurately in line with Helpdesk policies and procedures. As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers...

A well-established IT company in Westville is looking to hire an administrative assistant.- Answering the phone- Logging tickets- Allocating tickets to support personnel- Co-ordinating support tickets with 3rd party vendors- Communicating to clients- General admin support- Audits If you are interested, please send your CV in response to this advert. Salary: R6,500.00 per month Ability to...

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital importance of new customer acquisition. Regardless of a...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

Trending Job Info - Job Identification 1159 - Job Category Information and Communication Technology - Posting Date 01/16/2026, 09:13 AM - Job Schedule Full time Skill Set - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written...

Responsibilities - After hours availability for critical support when required. - Knowledge of Microsoft Desktop and server applications. - Knowledge of computer hardware and peripherals and basic networking (LAN, VPN). - Excellent written and verbal communication skills – especially writing professional reports. - Strong telephonic and written etiquette. - Information technology system support...