helpdesk technical support jobs in Midrand

A leading technology services company in Midrand is seeking a Technical Officer to provide first- and second-line support to customers. The role involves managing service tickets, troubleshooting connectivity issues, and maintaining customer satisfaction. Essential qualifications include Matric and basic IT knowledge, while certifications like CCNA are advantageous. Candidates must have strong...

This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...

A leading renewable energy company in South Africa is seeking an experienced Technical Support Consultant. You will act as the main technical point of contact for residential and commercial clients, providing troubleshooting, remote assistance, and system performance monitoring. The ideal candidate has a strong background in electrical or engineering, proven experience with solar PV and battery...

A technology solutions provider in Cape Town is seeking a Support Specialist to provide remote assistance to clients and resolve technical issues. The ideal candidate should have at least 2 years of helpdesk experience, relevant certifications like A+ and N+, and strong computer literacy. Key responsibilities include responding to client queries, investigating issues, and maintaining effective...

The main objective of this role is to give technical support to customers/clients, as well as the technical team regarding solar installation and sales. This role would also include assisting with repairing, and/or replacing of the product after the installation has been conducted. Role/Responsibilities:Responsible for pre-sale and after-sales technical promotion work including installer...

Purpose:The Helpdesk Technician is primarily responsible for providing technical support and advice to customers (internal and external) via the telephone. Responsibilities: - Accurately allocate on site tickets to the relevant technician/branch/contractor within 30 minutes of call received. - Perform remote troubleshooting through diagnostic techniques and pertinent questions. - Determine the...

Job Description Position Overview The Senior Technical Support Executive will be responsible for delivering advanced technical support, handling complex IT infrastructure issues, and leading deployment/implementation activities across client environments. This role requires deep handson expertise in networking, servers, virtualization, cloud platforms, security, surveillance systems, and...

Role Purpose Our client, a well-established manufacturing company specialising in labels and packaging solutions, is seeking a high-performing, hunter-style Technical Business Development Executive. The ideal candidate will have a minimum of seven years' successful sales experience in engineering or manufacturing, with direct exposure to technical components and the ability to customise...

Job Title: Team Manager - Server Systems Engineers To manage a team of Server Systems Engineers who provide services to international and local customers by providing technical leadership for Wintel, Huawei and other technologies supported by Gijima. Also managing, in conjunction with the Storage and Backup leadership, the storage and backup resources delivering services on the Eskom and...

The Technical Administrator will be responsible for processing all admin for the Technical Team. Areas of Responsibility Quotes: Process quotations as per RFQs received from the Team or standard service hours Ensure correct pricing quoted per modality, obtain selling prices for parts if required Follow up with customers on quotes sent and not yet accepted Technical Call Centre & General...

Responsibilities: - Lead and mentor a team of engineers, fostering a culture of collaboration, innovation, and continuous learning - Collaborate with cross-functional teams to define and execute the technical roadmap, aligning with business objectives and customer needs - Drive the design, development, and optimization of our platforms, ensuring scalability, reliability, and security - Provide...

Job Description To manage a team of Server Systems Engineers who provide services to international and local customers by providing technical leadership for Wintel, Huawei and other technologies supported by Gijima. Also managing, in conjunction with the Storage and Backup leadership, the storage and backup resources delivering services on the Eskom and Transnet accounts. FORMAL EDUCATION: -...

A technology service provider in Midrand seeks a Helpdesk Technician II to provide high-quality technical assistance. The successful candidate will troubleshoot desktop issues, manage escalated tickets from junior staff, and implement hardware for users. A+ and/or Network+ certifications are essential, alongside experience in Windows and macOS environments. This role offers flexibility, allowing...

ROLE PURPOSE The VoIP Fraud & Technical Support Specialist is responsible for detecting, investigating, and resolving VoIP fraud incidents as well as providing advanced technical support for VoIP platforms. This role ensures service continuity, protects customers from fraud exposure, and supports the stability of VoIP systems through proactive monitoring, troubleshooting, and close collaboration...

Required Experience · 8-10+ years in enterprise backup operations, including 3-5 years in a leadership role managing teams of 5-10 engineers across multiple clients.​ · Hands-on expertise with Veritas NetBackup (upgrades, troubleshooting, replication), Commvault (CommServe migrations, encryption keystore management, database restores), and secondary tools like Veeam. · Proven track record...

FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...

ROLE PURPOSE/FUNCTION The Technical Officer provides first- and second-line technical support to Vodacom Business customers by assisting with incident logging, basic troubleshooting, ticket management, and customer communication across selected products and services. The role focuses on developing technical capability, delivering reliable customer support, and escalating issues appropriately,...

Overview The Technical Officer is responsible for providing end-to-end technical support, fault resolution, and service assurance for Vodacom Business customers across multiple access technologies, including Fibre, Microwave, VSAT, LTE/3G, and SD-WAN. The role ensures efficient management of incidents from initial logging through to resolution, maintaining high service quality, and meeting...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...

FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...