About Us:Tsebo Facilities Solution is looking for a Helpdesk Operator to receive the calls made at the helpdesk and log the calls required accurately and professionally. To allocate the calls to the correct facilities manager and In-house team member and ensure that the call is actioned, closed and followed up if required. To maintain communication with the person logging the call to ensure they...
We’re Hiring: Junior QSR Helpdesk Agent | Lesaka Are you tech-savvy, customer-focused, and eager to grow your career in support services? Lesaka is looking for a Junior QSR Helpdesk Agent to join our team in Midrand, Johannesburg. This role is perfect for someone who thrives on solving problems, supporting clients, and ensuring smooth operations across hardware and software systems. Location:...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
We're looking for an IT Helpdesk! We're seeking a highly motivated, service-minded Technical Support Specialist to join our IT team. The Technical Support Specialist will be the first point of contact for users requiring assistance with hardware, software, network, and other IT service issues. This role is crucial to ensuring our employees' productivity by providing fast and efficient...
Reference: JHB -TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...
Recruiter HandPicked Recruitment Job Ref PTA /MG Date posted Wednesday, January 14, 2026 Location Pretoria, South Africa Salary Market-related, Depending On Qualifications And Ex Monthly SUMMARY Location: Hatfield, Pretoria Type: Full-time Our client is seeking a technically strong Toll & Helpdesk Technician to provide second-level support across Oracle systems, Linux environments,...
A dynamic technology company seeks an IT Helpdesk/Support Officer to serve as the first point of contact for technical assistance. You will troubleshoot and resolve issues related to hardware and software systems and provide support to ensure seamless operations. Strong knowledge of Windows and macOS is essential, along with excellent communication skills. Join a collaborative environment that...
Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...
Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’re looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities: Provide first-level support for hardware, software, and network issues Assist users with troubleshooting and resolving technical...
Minimum Requirements: Matric Own reliable vehicle Valid Driverâs Licence Diploma in Information Technology / IT Management (advantageous) Oracle background / experience Database experience Linux experience (RedHat, Debian or similar) Networking experience A and N qualification or equivalent experience MS Word & Excel proficiency Strong problem-solving and troubleshooting abilities Experience with...
, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...
Purpose statement:To provide assistance to the helpdesk and support manager and the support team in the execution of their duties and to serve as an interface between the clients and the sales representatives. Helpdesk administration:Attend to pharmacy queries and problems when received in a timely manner and supply customers with updates, feedback, or resolutions.Schedule technical and new...
Our client is seeking a skilled Level 2 IT Helpdesk Technician to provide advanced technical support and troubleshooting for end-users across the organization. This role serves as an escalation point for Level 1 technicians and requires strong technical expertise, excellent problem-solving skills, and a commitment to delivering high-quality customer service. The ideal candidate will be...
A leading mobility solutions provider in Johannesburg is looking for a Customer Success Supervisor to lead a team for efficient customer support. The role requires at least 8 years of customer care experience, a degree in any discipline, and a focus on operational excellence. You will be responsible for overseeing customer chats, managing team performance, and driving improvements in service...
- Strong understanding of operating systems, software, and devices. - Problem-solving skills. - Analytical skills. - Customer service experience. - Patience. - Excellent Verbal and written communication skills. - Qualification advantageous. - Reside close to Northcliff advantageous. - Start immediately. - Proficient in Excel. - Salary to be discussed during interview. - Willing to work shifts -...
Responsibilities: - Diagnose and resolve hardware and software issues, such as computer crashes, network connectivity problems, printer malfunctions, and software configuration errors. - Set up and deploy new workstations, ensuring proper installation and connectivity. - Create and manage user accounts, passwords, and access rights within our IT systems. - Assist with the maintenance and...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
FusionTek is a Managed Service Provider with offices in Kirkland, WA, Federal Way, WA, Washington, DC, and Tampa, FL. We're a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We're also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively...