A leading IT support company in South Africa is seeking a Senior Tier 1 Helpdesk Technician to provide technical support for hardware and software issues. The role involves user management, troubleshooting IT systems, and collaborating with the IT team. The ideal candidate has 2+ years of experience, an associate's degree in IT, and proficiency in Microsoft Office 365. The position requires...
A fintech company in Midrand, Johannesburg is seeking a Junior QSR Helpdesk Agent to provide exceptional support and technical assistance. The ideal candidate will troubleshoot issues, support clients, and contribute to the team's reputation for reliability. Required qualifications include a Grade 12 and A+ or N+ certification, along with strong communication skills. This position offers a unique...
A Managed Service Provider is seeking a Helpdesk Technician to provide excellent technical support and customer service remotely. The role requires a minimum of 2 years in IT support, experience with Windows and MacOS, and familiarity with Office 365. Key responsibilities include troubleshooting, engaging in security tasks, and documenting tickets. Competitive salary from R250,000 to R300,000,...
Reference: JHB002475-TR-1 We are recruiting for a Senior Helpdesk Support Engineer. Duties & Responsibilities Customer Service - Receive calls from senior customer engineer/help desk. - Verify/identify problems with help desk. - Contact users to get clarity on problems and troubleshoot. - Provide telephonic support to users if possible. IT Support - Train users on how to use IT...
Our Client A Global tech firm is seeking a Senior Helpdesk Technician to join their team in Pretoria on a contract basis. They offer stability, growth, attractive rates and a great working environment. Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians,...
The Technical Support Agents provide friendly and efficient first line support, as well as core advanced customer support through trouble shooting and timely first call resolution. Support relates to customer internet connectivity issues (WAN and customer side), emails, routers, network related queries pertaining to various hardware (a wireless router or access point) and occasionally VOIP (Voice...
Minimum Requirements: - Matric - Own reliable vehicle + Valid Driver’s Licence - Diploma in Information Technology / IT Management (advantageous) - Oracle background / experience - Database experience - Linux experience (RedHat, Debian or similar) - Networking experience - A+ and N+ qualification or equivalent experience - MS Word & Excel proficiency - Strong problem-solving and troubleshooting...
Job Summary The Senior Helpdesk Technician provides advanced technical support to end-users, ensuring efficient resolution of IT-related issues. This role involves mentoring junior technicians, managing escalated tickets and contributing to system improvement. Responsibilities - Serve as the primary escalation point for complex technical issues across hardware, software and network...
A dynamic technology company seeks an IT Helpdesk/Support Officer to serve as the first point of contact for technical assistance. You will troubleshoot and resolve issues related to hardware and software systems and provide support to ensure seamless operations. Strong knowledge of Windows and macOS is essential, along with excellent communication skills. Join a collaborative environment that...
A recruitment agency is seeking a technically strong Toll & Helpdesk Technician based in Pretoria, South Africa. The ideal candidate will provide second-level support across Oracle and Linux systems, troubleshooting hardware/software issues, and ensuring network uptime across multiple remote sites. Responsibilities include system monitoring, performance tracking, and maintaining compliance. This...
Purpose of the Role: To manage and coordinate all facilities-related service requests, ensuring efficient task allocation, communication, documentation, and compliance with internal processes and service level agreements. Key Performance Areas (KPAs): Helpdesk Processing - Receive, log, and track all facilities-related service requests via email, WhatsApp, or phone. - Ensure accurate and...
Are you passionate about technology and helping others? Join our dynamic team as an IT Helpdesk Technician! We’re looking for driven individuals who thrive in a fast-paced environment and love providing exceptional customer support. Key Responsibilities: Provide first-level support for hardware, software, and network issues Assist users with troubleshooting and resolving technical...
Minimum Requirements: Matric Own reliable vehicle Valid Driverâs Licence Diploma in Information Technology / IT Management (advantageous) Oracle background / experience Database experience Linux experience (RedHat, Debian or similar) Networking experience A and N qualification or equivalent experience MS Word & Excel proficiency Strong problem-solving and troubleshooting abilities Experience with...
, permanent Position: IT Helpdesk Technician Job Summary: As an IT Helpdesk Technician, you will be responsible for providing technical support and assistance to our clients. You will work closely with our team of IT professionals to troubleshoot and resolve any technical issues that may arise. This is a full-time, permanent position with opportunities for growth and development within the...
We’re Hiring: Junior QSR Helpdesk Agent | Lesaka Are you tech-savvy, customer-focused, and eager to grow your career in support services? Lesaka is looking for a Junior QSR Helpdesk Agent to join our team in Midrand, Johannesburg. This role is perfect for someone who thrives on solving problems, supporting clients, and ensuring smooth operations across hardware and software systems. Location:...
Recruiter HandPicked Recruitment Job Ref PTA000222/MG Date posted Wednesday, January 14, 2026 Location Pretoria, South Africa Salary Market-related, Depending On Qualifications And Ex Monthly SUMMARY Location: Hatfield, Pretoria Type: Full-time Our client is seeking a technically strong Toll & Helpdesk Technician to provide second-level support across Oracle systems, Linux...
This range is provided by FusionTek. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range ZAR300,000.00/yr - ZAR350,000.00/yr FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We're a tight‑knit team of friendly, intelligent people focused on IT infrastructure management...
A Managed Service Provider is seeking an entry-level Helpdesk Technician in Johannesburg, South Africa. This role involves troubleshooting Windows and Mac systems, engaging in security tasks, and providing exceptional customer service. Candidates should have at least 2 years of IT support experience and strong communication skills. Benefits include a competitive salary of R250,000 - R300,000 per...
FusionTek is a Managed Service Provider (MSP) with offices in multiple US locations and team members globally. We’re a tight-knit team of friendly, intelligent people focused on IT infrastructure management for small- to mid-sized businesses since 2007. We’re also rapidly growing and are looking for top-tier candidates who share our four core values: - We are team players, collectively working...
A technology service provider in Midrand seeks a Helpdesk Technician II to provide high-quality technical assistance. The successful candidate will troubleshoot desktop issues, manage escalated tickets from junior staff, and implement hardware for users. A+ and/or Network+ certifications are essential, alongside experience in Windows and macOS environments. This role offers flexibility, allowing...