Help Desk Manager jobs in Ethekwini

IT Corporation is a leading IT systems support company committed to delivering exceptional services to our clients. Our work environment encourages collaboration and innovation, empowering every team member to thrive. We are currently hiring a skilled Desktop Support Technician to join our Service Desk IT team. Position Overview As a Service Desk Support Technician at IT Corporation, you will...

A leading hospitality recruitment agency in KwaZulu-Natal, Durban is looking for a skilled Hotel Receptionist to manage guest check-ins, handle reservations, and perform essential front desk duties. The ideal candidate will possess strong communication and organizational skills, along with a professional presentation. With a focus on providing a welcoming experience, this role requires 3 - 5...

Are you that “go to” some one in your team that handles all the technical escalations and vendors? Have you worked in a retail IT environment and are passionate about giving the best possible support? We have just the role for you! Qualifications - You have an IT qualification (or are currently completing your qualification part time) - You have worked in an IT support role for at least 3...

A leading tech company in Durban seeks a Service Desk Agent to deliver exceptional customer service and support the operations department. Responsibilities include managing customer accounts, handling service inquiries, and providing administrative support. With a focus on communication and organisation, the ideal candidate will ensure efficient operation and customer satisfaction. A minimum of 3...

Qualifications - Grade 12 / Matric certificate. - A+ and/or N+ certification or equivalent IT support qualification. - Minimum 1-3 years of experience in a Service Desk or IT Support environment. - Strong understanding of: - - Windows Operating Systems - Microsoft 365 - Basic networking - Endpoint security tools Preferred Qualifications - ITIL Foundation Certification - Experience with...

A hospitality service provider located in Durban is seeking a Receptionist to provide excellent customer service and manage front desk operations. You will greet visitors, operate the switchboard, manage meeting bookings, and maintain a professional reception area. The ideal candidate must have a Matric certificate, at least three years of related experience, and proficiency in MS Office,...

Post: Service Desk Agents X2Ref: R262, R263One per, One Contract Minimum Requirements: - Grade 12 or equivalent (NQF level 4) - Diploma in office administration (ideal) - Experience in Help/Service Desk and customer services/project management. Summary of Duties(but not limited to): - Receives and attend to all requests from various stakeholders. - Responsible for the help/Service desk...

A reputable healthcare organization in Durban seeks an Admissions Clerk responsible for managing the full admissions process. The ideal candidate must have Matric, be computer literate, and possess 1-2 years of relevant hospital experience, including knowledge of medical aids and pre-authorizations. The role requires shift work and excellent communication skills to provide top-quality service to...

A recruitment agency is seeking a skilled receptionist in Durban, KwaZulu-Natal. The successful candidate will have 3-5 years of relevant experience and demonstrate exceptional verbal and written communication skills. Responsibilities include welcoming guests, answering calls, managing schedules, and maintaining a tidy reception area. This role requires attention to detail and a proactive...

A medical practice in Durban is seeking a skilled Medical Receptionist to serve as the first point of contact for patients. You will manage appointments, respond to inquiries, and assist with administrative tasks. Ideal candidates will have 1-2 years of experience in healthcare reception, strong organizational skills, and proficiency in MS Office. The role offers an opportunity to work in a...

A recruitment firm in Durban is looking for a skilled Receptionist to manage the switchboard and provide excellent customer service. The ideal candidate will have 3 to 5 years of receptionist experience, be proficient in English and another language, and be familiar with MS Office tools. Responsibilities include managing calls, assisting applicants with documentation, and ensuring a welcoming...

A leading media company is seeking an experienced writing editor to manage and direct news coverage in KwaZulu-Natal. You will assign stories, edit submissions, and ensure the standards of news reporting are met. The ideal candidate has 6-9 years of editorial experience in a newsroom, alongside excellent writing and leadership skills. This role requires resilience and the ability to work under...

A leading workwear company in Durban is seeking a Receptionist to be the first point of contact for visitors and phone inquiries. This role requires a professional, service-driven individual with strong communication and multitasking skills. Responsibilities include welcoming guests, managing calls, and providing administrative support. Join us in creating a warm and efficient atmosphere at our...

Purpose of the Role:Key Responsibilities: - Log all incidents and service requests accurately in the ticketing system. - Diagnose and resolve hardware, software, and network issues within defined SLAs. - Escalate complex problems to second-line or specialist support teams when required. - Follow up on open tickets to ensure timely resolution and customer satisfaction. - Assist with user account...

Job title: Client Services Operations Manager Job Location: KwaZulu-Natal, Durban Deadline: January 02, 2026 Quick Recommended Links - Jobs by Location - Job by industries Your day at NTT DATA - The Client Services Operations Manager works closely with colleagues from all Services divisions to manage all aspects of service delivery into the various service delivery contracts within their...

Our client is a leading independent technology and services provider, trusted by large corporate and public sector organisations. They are a responsible business that believes in winning together for people and our planet. Our client helps our customers to Source, Transform and Manage their technology infrastructure to deliver digital transformation, enabling people and their business. Our client...

This is not a desk job. This is a heartbeat job. Read This First If you’re looking for a “post-schedule-and-log-off” role this is not for you. If you live on social, love people, feel energy in rooms, and know culture is the game — keep reading. We just opened our Durban site. Now we need someone to turn it into a movement. Not content. Not HR. Not vibes-only. Culture that...

A hospitality recruitment firm is seeking a Front Office Manager in Durban to oversee reception and guest services, manage reservations, and ensure compliance with operational procedures. The ideal candidate will have 3 to 5 years of experience in a hotel environment with strong leadership and organizational skills. Responsibilities include managing guest arrivals and departures, overseeing staff...

A leading retail company based in Durban is seeking a skilled IT Support Specialist to handle technical escalations and support within a retail environment. The ideal candidate will have over three years of IT support experience, knowledge of POS software and SQL, and strong communication skills. Responsibilities include resolving support calls, managing vendor escalations, and providing...

Job Purpose Statement The Service Desk Agent plays a pivotal role in delivering exceptional customer service within our company. The Service Desk Agent is responsible for providing administrative support to ensure the efficient operation of the operations department. This role involves managing customer accounts, managing backend billing and ordering operations with connectivity vendors,...