Head Of Customer Experience jobs in Epping

A fast-growing online betting brand based in Cape Town is seeking a Head of Customer Service to lead and mentor a high-performing team. The ideal candidate should have extensive experience in the gambling industry, particularly in managing customer service teams and ensuring compliance with regulations. Responsibilities include establishing service standards, handling escalated cases, and...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

A financial services provider in Cape Town is seeking a Head of Loyalty to develop and execute loyalty strategies that enhance customer value. This senior role demands expertise in customer engagement and analytics, managing a team to drive loyalty initiatives and integration with retail partners. Successful candidates will possess 8-10 years of relevant experience and strong leadership...

Who we are Yoco was founded in 2015, and we’ve been breaking down barriers, unlocking economic opportunities and opening commerce for people to thrive ever since. We’re the payments provider for over 200,000 self-employed, and process over US$3 billion annually. We have ±350 team members globally, all with a bias for boldness and a passion for simple, progressive solutions. We believe in...

Job Title:Head of Customer Success Location:Remote (Global) Company:Pro Coffee Gear Pro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Head of Customer Success to lead and evolve our global customer experience function. This strategic role is essential to driving satisfaction, loyalty, and...

About us: Discover Africa Group is a team of innovative, experienced, and ambitious go-getters passionate about sharing Africa's best with travelers from around the world. Our portfolio includes: - Discover Africa Safaris: Bespoke luxury safari travel in Southern and East Africa. - 4x4 Hire: Adventure 4x4 self-drive exploration. - Drive South Africa: Africa's first online rental car...

Job Title: Head of SA Operations Contract Type : Permanent Full-Time Salary: Negotiable dependent on experience Benefits: Private Medical, Pension, 18 days annual leave, Employee Assistance Programme Office Location/Working Policy: Cape Town - Office based Working Hours: What to wear: Smart casual The Role The Head of SA Operations is responsible for ensuring the consistent delivery of...

This is a summary of the Head of Marketing duties to be performed as organized by the following key responsibility areas. 1. Strategic Marketing Leadership: - Develop and execute a comprehensive marketing strategy aligned with business goals to drive brand awareness, customer acquisition, and revenue growth. - Lead the development of marketing plans, ensuring alignment with overall company...

Designation: Senior Marketing Manager: Head of Distribution | Bellville, Western Cape | Permanent Category: Administration and Operations Job Level: Professionally qualified and experienced specialists and mid-management Posted by: PSG Financial Services Posted on: 13 Jan 2026 Reference Number: POS09118 Closing date: 20-Jan-2026 Position Type: Permanent Location: Faerie Glen 296...

RelyComply is redefining compliance for the digital era, empowering financial institutions to combat financial crime with intelligent, automated solutions. Our mission is to transform outdated regulatory processes into efficient, data-driven systems that foster innovation, transparency, and trust across global financial ecosystems. Guided by our core values—Innovation, Compliance Excellence,...

An exciting opportunity has become available for a strategic and commercially-minded senior marketing leader to join a global FMCG organisation known for its commitment to quality, innovation, and customer excellence. This role will lead the category, shopper, and customer marketing strategy, aligning cross-functional teams to drive profitable growth, optimize trade investment, and enhance...

A leading business in the payments industry is seeking a Head of Product to define and execute the product vision and roadmap. In this high-impact role, you will lead cross-functional teams to deliver innovative payment solutions while ensuring compliance and operational efficiency. The ideal candidate has significant experience in fintech, strong stakeholder management skills, and a passion for...

A vacancy exists for a Customer Experience Manager within Kazang - Micro Merchant Operations,in Century City, Cape Town. The Customer Experience Manager will be responsible for ensuring exceptional customer satisfaction and loyalty by designing, implementing and improving customer experience strategies. This role focuses on creating seamless and impactful experiences across all customer...

Are you an inspirational leader with a proven ability to manage, motivate, and coach a team to deliver exceptional customer service across all communication channels? A Global Leader in innovative travel and insurance solutions (serving over 400 million consumers worldwide) is seeking an experienced Customer Experience Team Manager to lead their multi-channel contact centre operations. This...

What will you do?- Key Responsibilities- Strategic Leadership: Define and implement the data science strategy, with a strong emphasis on cloud-native modeling environments and MLOps, in alignment with Sanlam's business goals.- Innovation and Development: Spearhead the development of advanced analytics models in cloud-native environments for predictive analysis, client segmentation, and financial...

Lead Customer Experience for a Fast-Growing Online Betting Brand, Cape Town-Based Gambling/iGaming Industry | Market Related Salary | Hybrid (Office-Based) | 9am -5pm (SA/UK Hours) About Our Client Our client is an innovative player in the online betting space, offering a dynamic and engaging platform for sports and casino enthusiasts. With a customer-first approach and a fast-growing...

JOBJACK is looking for a highly motivated and experienced Head of Sales with a proven track record in B2B SaaS sales to lead our sales efforts and team, and drive revenue growth. As the Head of Sales, you will play a pivotal role in establishing and expanding our market presence, developing strategic partnerships, and building a high-performing sales team from the ground up.This is a summary of...

A leading e-commerce company is seeking a Head of Customer Success to lead a global customer experience function. This strategic role involves owning the customer journey, managing a high-performing team, and improving operational efficiency. Candidates should have 5+ years in client-facing roles, e-commerce experience, and strong analytical and communication skills. This is a remote-first...

Customer Experience Advisor Support a growing logistics service across Europe hybrid role in CPT Hybrid/Office | R18,000 R25,000 | Netherlands/Belgium hours About Our Client Our client is an entrepreneurial logistics services company operating as a transportation reseller across Belgium and the Netherlands, with expansion plans into Spain. The company supports a franchise network of Shipping...

- - Customer Experience Expert (Must know/love cycling/bicycles!) Join a specialist cycling insurance solutions team supporting Australian clients Stellenbosch | R20,000 to R30,000 basic + commission About Our Client This specialist insurance solutions company focuses on serving the cycling community with dedicated customer support and smooth policy administration. Operating from Stellenbosch...