Guest Services Supervisor jobs in Cape Winelands

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Duties: Monitor and administer time and attendance policy Monitor staff to ensure accountability in compliance with departmental goals. Execute operational projects and coordination of activities. Evaluate staff to ensure the effective and efficient operation of the daily functions. Provide assistance and support to your manager on and off duty. Determine customer needs and ensure operational...

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures Key Responsibilities Include but Are Not Limited To - Lead, manage, and motivate the Housekeeping team including room attendants,...

We are seeking a dedicated and energetic Pass Runner to join this signature restaurant team. In this role, you will act as the vital link between their award-winning kitchen and the dining room, ensuring that every dish reaches guests with the precision and artistry it deserves. Core criteria: - Preferably 1-2 years previous pass runner, restaurant, or kitchen experience - Excellent...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives...

Delaire Graff Kitchen is looking for a Kitchen Porter to assist them in keeping the kitchen clean, helping with the preparation of service and being responsible to complete menial tasks in the kitchen. Main responsibilities: - Carrying out basic cleaning tasks as fast as possible; - Collecting and washing up pots and pans; - Cleaning crockery & cutlery and ensuring food preparation sites are...

Duties: Meet guests when they arrive and getting them settled in their rooms Anticipate guests needs by learning their preferences, allergies, dislikes, etc. Have a thorough understanding of all spirits and specialty foods in stock Assess and restock wine and spirit collections as necessary Serve meals and pour drinks for guests Communicate with housekeeping to ensure rooms are cleaned at the...

Duties: Greet guests and pour wines according to established wine tasting procedures Describe wines, winemaking techniques and winery history Suggests and sells wine, wine tasting experiences Answer questions and provide general guest information Handle routine POS transactions, including operating cash register, processing returns, discounts, employee purchases, etc. Stay current on winery/wine...

Key Responsibilities Include But Are Not Limited To: - Demonstrate strong knowledge of pastry techniques, products and overall kitchen operations - Prepare, bake, monitor and present pastry items in accordance with the establishments' standards - Maintain consistent quality, precision and attention to detail in all pastry production - Enforce health, safety and hygiene standards at all times -...

Join our client, a prestigious Stellenbosch wine farm, and bring your passion for wine and hospitality to create exceptional guest experiences! Our client is seeking a dedicated and organised Tasting Room and Events Coordinator to oversee their tasting room operations and manage events and functions on their stunning wine farm on the Kromme Rhee Road outside Stellenbosch. If you excel in...

As the Reservations & Events Co-Ordinator, you will play a pivotal role in delivering exceptional guest experiences by overseeing all aspects of reservations for both the estate’s luxurious accommodation and its exclusive fine-dining restaurant. You will also manage the full event coordination process for in-house functions and private estate events.Key Responsibilities:ReservationsMaintain full...

A recent professional profile photo is to accompany your application. EMPLOYMENT TYPE : Permanent SECTOR : Maintenance / Agricultural BASIC SALARY : Market Related START DATE : A.S.A.P / Immediate REQUIREMENTS: - Proven experience (minimum 35 years) as a handyman, maintenance worker, or general builder. - Basic knowledge of plumbing, electrical, carpentry, and painting work. - Valid South...

The Wolseley is an all-day café-restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London's most respected restaurants. At The Wolseley Hospitality Group, We create Places where People feel they Belong. Why work with us as a Bartender? - Enjoy a generous discount across our...

Demi Chef - Full-time - Company Location: Oaks Wellington Hotel Company Description Minor Hotels is one of Australasia's largest accommodation providers, managing over 70 properties in the region and a global portfolio of 560 properties across more than 58 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the...

A one-of-a-kind Cape Farmhouse Hotel set on a working farm and private nature reserve in the Riebeek Valley area is looking for a Field Guide / Host. We are looking for a flexible applicant who would like to learn, you will a lot of opportunity to assist on the working farm and learn farming operations. The reserve is small but special and has many endemic rare flowers and plants, with ample...