Guest Services Agent jobs in Cape Winelands

The Guest House Manager is responsible for the full day-to-day management of the property and its resources. This role requires a hands-on leader who delivers exceptional guest experiences while maintaining strong operational, administrative, and financial oversight. The ideal candidate is a natural host, an organised administrator, and a people-focused manager who fosters both guest...

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

Floor Manager | Stellenbosch | Upmarket Bistro We are seeking a dynamic and motivated FLOOR MANAGER to join the Front of House team of a vibrant culinary bistro in Stellenbosch. This role requires a candidate who is ambitious, outgoing, detail‑oriented, and thrives in a fast‑paced hospitality environment. Key Requirements - Fluency in Afrikaans. - Strong leadership skills with the ability...

This unique role is ideal for a team where one partner focuses on Field Guiding and general maintenance, while the other oversees Reservations, Administration, and Management Support. The position requires professionalism, flexibility, and a genuine passion for hospitality, conservation, and guest experience. Role 1: (Field Guide and General Maintenance) Candidate Responsibilities: - Conduct...

Hospitality and Outdoor – New Vacancy – Restaurant Manager Luxury Wine Estate – Stellenbosch – Western Cape Join our client’s esteemed luxury wine estate in Stellenbosch as their new Restaurant Manager, where you will be at the forefront of delivering exceptional dining experiences in an exquisite setting. We are seeking a dynamic and passionate individual who thrives in a fast-paced...

This popular 120 seater RESTAURANT and ARTISAN BREWERY launched in 2021 has become a key attraction and destination on the outskirts of Stellenbosch. Offering a unique tapas style menu, there is always food on the table and the "family style service" attracts both small and large groups. The terrace restaurant on the adjoining cellar floor level offers amazing mountain views with a similar style...

Since 1994 our client specializes in the marketing of agricultural products and has grown into one of the top agricultural trading companies in Southern Africa. They strive to add value through excellent service, specialized knowledge of the market and innovative risk management, thereby optimizing the wealth of their clients. They believe in applying traditional values such as honesty,...

Senior Restaurant Manager | Luxury Wine Farm | Stellenbosch Kendrick Recruitment is seeking an experienced and dynamic Senior Restaurant Manager to join a luxury wine farm in Stellenbosch, Western Cape. This high-level role is responsible for leading the property’s Food & Beverage operations, maximising performance and profitability while delivering exceptional guest experiences...

Food & Beverage Manager Luxury Wine Estate Our client, a prestigious luxury wine estate, is seeking an experienced and strategic Food & Beverage Manager to oversee and elevate its full F&B offering across restaurants, bars, banqueting, and events. This is a senior leadership role for a hands-on professional who is passionate about excellence, consistency, and guest experience. The Role The...

People are the foundation of our business. Oude Werf Hotel is committed to treating everyone with fairness, respect, and an appreciation for their individuality. We seek out and collaborate with individuals who align with our values and demonstrate a strong potential for growth and development. By fostering an environment of clear roles, open communication, wellness, alignment, and transparency,...

Location: Stellenbosch About the Role We are seeking a reliable and customer-focused Duty Manager to join our hospitality team in Stellenbosch. The successful candidate will be responsible for overseeing daily operations during assigned shifts, ensuring excellent guest service, efficient staff coordination, and smooth front-of-house operations. This role is ideal for a hands-on leader who thrives...

Purpose of the Role: To lead and manage the Housekeeping department, ensuring exceptional standards of cleanliness, presentation, hygiene, and guest service across all guest rooms, public areas, and back-of-house facilities, in line with hotel policies and procedures Key Responsibilities Include but Are Not Limited To - Lead, manage, and motivate the Housekeeping team including room attendants,...

Delaire Graff Kitchen is looking for a Kitchen Porter to assist them in keeping the kitchen clean, helping with the preparation of service and being responsible to complete menial tasks in the kitchen. Main responsibilities: - Carrying out basic cleaning tasks as fast as possible; - Collecting and washing up pots and pans; - Cleaning crockery & cutlery and ensuring food preparation sites are...

Restaurant Manager – Luxury Restaurant | Stellenbosch Salary: R18,000 – R25,000 (Negotiable DOE) Kendrick Recruitment is seeking an experienced Restaurant Manager for a luxury, family-friendly restaurant located in the heart of Stellenbosch. This beautiful property also includes an event venue, offering a dynamic environment with both daily restaurant operations and function coordination. The...

Sommelier | Stellenbosch | Upmarket Bistro We are looking for an experienced SOMMELIER to join the team of a busy, upmarket Bistro in Stellenbosch. This role will focus on wine service and sales within the restaurant, as well as retail wine promotions. The ideal candidate will be outgoing, energetic, and passionate about wine, with strong knowledge of wine varieties, food pairings, and the South...

We are seeking a dedicated and energetic Pass Runner to join this signature restaurant team. In this role, you will act as the vital link between their award-winning kitchen and the dining room, ensuring that every dish reaches guests with the precision and artistry it deserves. Core criteria: - Preferably 1-2 years previous pass runner, restaurant, or kitchen experience - Excellent...

This magnificent Fine Dining a la carte restaurant set high on the hills of the Stellenbosch Mountains offers the ultimate contemporary a la carte cuisine. With an option of evenings 5 or 7 set course tasting menus with or without wines and daytime a la carte choices based on locally farmed ingredients from the farms own kitchen gardens. Minimum Requirements: At least 4 - 5 years experience...

Situated in the leafy suburb of Paradyskloof on the outskirts of Stellenbosch, this premier award winning 5-star hotel offers sublime luxury and world-class standards with blissfully private accommodation for 64 guests, spa facilities and fine dining cuisine at its best. ProStaffSelect are in search of an outgoing, bubbly and professional RESTAURANT HOSTESS to take on duties for lunch and dinner...

Senior Restaurant Manager | Luxury Wine Farm Location: Stellenbosch Salary: R40,000 – R45,000 CTC | Negotiable DOE Kendrick Recruitment is seeking an experienced and dynamic Senior Restaurant Manager to join a luxury wine farm in Stellenbosch. This high-level role is responsible for leading the hotel’s Food & Beverage operations, maximising performance and profitability while delivering...

Situated in the leafy suburb of Paradyskloof on the outskirts of Stellenbosch, this premier award winning 5-star hotel offers sublime luxury and world-class standards with blissfully private accommodation for 64 guests, spa facilities and fine dining cuisine at its best. ProStaffSelect are in search of an outgoing, bubbly and professional RESTAURANT HOSTESS to take on duties for lunch and dinner...