Guest Services Agent jobs in Lephalale

The Reservationist for a boutique lodge is responsible for managing all guest bookings and enquiries with a personalised, warm, and professional approach. This role ensures that every guest receives accurate information and a seamless booking experience from first contact. The Reservationist works closely with the lodge team to coordinate arrivals, special requests, and guest preferences, helping...

We are looking for a Banqueting Waiter in a Hotel Environment who will be responsible for providing exceptional service during events, such as Weddings, Conferences, and Banquets. - Previous experience in Hospitality or Banqueting is preferred (min 2 years), along with a commitment to delivering high-quality service. - This role involves setting up dining areas, serving food and beverages, and...

Qualifications & Experience - Diploma/Certificate in Beauty Therapy, Massage Therapy, or Spa Therapy (e.g., CIDESCO, ITEC, SAAHSP). - Minimum 12 years experience in a spa, wellness centre, hotel, or lodge environment. - Strong knowledge of massage techniques, skincare, and wellness practices. - Experience with spa products and retail sales (advantageous). Skills & Competencies - Excellent...

Assistant Spa Manager. We are seeking a motivated end experience Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performances. The Assistant Spa Manager will assist the Spa Manager with daily spa operations. Supervise and...

Qualifications - Diploma or Degree in Hospitality Management, Hotel Management, or related field. - Food Safety / HACCP certification advantageous. Experience - 35+ years of experience in restaurant or food & beverage management. - Experience in a supervisory or managerial role. - Proven track record of maintaining high service standards and profitability. Technical Skills - Knowledge of...

Job Description The Banqueting Waiter is responsible for delivering exceptional service during functions, events, conferences, and banquets. This role includes setting up venues, serving food and beverages, maintaining high service standards, and ensuring guests have a seamless and enjoyable experience. The Banqueting Waiter works closely with the Banqueting Supervisor and event team to ensure...

Reservations Consultant. World Class 5* Game Lodge Lephalale Limpopo. We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling of all room reservation enquiries via telephone, email, and online platforms promptly and professionally. Accurately input and manage reservations using the hotel’s PMS system...

Assistant Spa Manager needed in Limpopo (LIVE-IN Position) We are seeking a motivated and experienced Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The successful candidate will assist in managing staff, maintaining service standards, and driving overall spa performance. - A qualification in Beauty Therapy, Somatology, or Spa...

Spa Therapist. Award winning exclusive 5* Game Lodge SA / Botswana Border. We are looking for a Somatologist in a hotel spa who will be responsible for delivering high-quality skincare and body treatments while also promoting retail products to enhance guest experiences. This role involves conducting skin assessments, performing facials and massages, and recommending appropriate...

Reservationist needed in Limpopo (Live-In) We are seeking a professional and enthusiastic Reservationist to join our Front Office team. The Reservationist will be responsible for handling all room reservation enquiries via telephone, email, and online platforms promptly and professionally. - 1-2 years of previous experience in Hotel Reservations or Front Office Operations - Proficiency in hotel...

Qualifications & Experience - Relevant tertiary qualification in Therapy or Somatology (e.g., Physiotherapy, Occupational Therapy, Somatology, or similar). - Registration with the appropriate professional body where applicable. - Minimum of 5 years professional experience within a spa, wellness, or therapeutic environment. - Proven leadership, supervisory, or training experience. Skills &...

The Breakfast Chef is responsible for preparing, cooking, and presenting all breakfast menu items to a high standard. This role requires excellent timing, consistency, and the ability to work efficiently during high-pressure morning service. The Breakfast Chef ensures food quality, hygiene, and service standards are upheld at all times. Key Responsibilities Food Preparation & Cooking Prepare...

Qualifications & Experience - Relevant tertiary qualification in Therapy or Somatology (e.g., Physiotherapy, Occupational Therapy, Somatology, or similar). - Registration with the appropriate professional body where applicable. - Minimum of 5 years professional experience within a spa, wellness, or therapeutic environment. - Proven leadership, supervisory, or training experience. Skills &...

The Restaurant Manager oversees the daily operations of the restaurant, ensuring exceptional service, efficient workflow, and profitability. The role involves managing staff, coordinating with the kitchen, handling customer relations, and maintaining high standards of food quality, hygiene, and guest experience. Key Responsibilities Operational Management - Supervise daily restaurant...

Banqueting Waiters needed in Limpopo (Live-In) We are looking for a Banqueting Waiter in a Hotel environment who will be responsible for providing exceptional service during events, such as Weddings, Conferences, and Banquets. - This role involves setting up dining areas, serving food and beverages, and ensuring guests have a pleasant experience. - The Banqueting Waiter must be attentive,...

A Waiter is responsible for providing exceptional dining service to guests by taking orders, serving food and beverages, and ensuring a seamless and enjoyable dining experience. The Waiter plays a key role in representing the restaurant’s brand, maintaining service standards, and ensuring guest satisfaction throughout their meal. Key Responsibilities - Greet guests warmly and escort them to...

Qualifications - Diploma or Degree in Hotel Management, Hospitality, Business Administration, or related field. - Additional certifications in hospitality operations, leadership, or management are advantageous. Experience - 5+ years in hospitality management, with experience in a supervisory or departmental head role. - Proven track record in hotel operations, guest satisfaction, and financial...

1. Job Summary The Field Guide is responsible for delivering exceptional guided safari experiences to guests through informative, safe, and engaging game drives, bush walks, and wildlife activities. This role involves interpreting the natural environment, ensuring guest safety, enhancing conservation awareness, and representing the lodge or reserve with professionalism. The Field Guide also...

Qualifications & Experience - Grade 12 / Matric essential. - 12 years experience in reservations or front office within a lodge or hospitality environment. - Experience with lodge reservation systems (Semper, ResRequest, Opera, RoomMaster, or similar) advantageous. - Understanding of lodge operations, guest journey, and activity coordination. Skills & Competencies - Excellent written and verbal...

Job Description: We are seeking a motivated and experienced Assistant Spa Manager to support the daily operations of our spa and ensure exceptional guest experiences. The Assistant Spa Manager will assist in managing staff, maintaining high service standards, and driving overall spa performance. This role requires strong leadership, organizational skills, and a customer-focused approach. Key...