Guest Relations Manager jobs in Ethekwini

Job Location : Durban, KwaZulu-Natal, South AfricaApplication Deadline : February 26, 2026 JOB SUMMARY - Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience - High school...

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

Key Responsibilities: - Team Leadership & Training: Guide, mentor, and train the existing team of Client Relations Officers/Telesales Agents. Develop and implement coaching programs focused on advanced voice modulation and luxury client communication. - Client Engagement: Personally handle interactions with high-value clients, delivering outstanding customer service and building strong, lasting...

Overview Hire Resolve’s client is seeking a highly motivated and experienced Customer Relations Manager to join their team in the electronics industry in KZN. The role will involve managing and developing relationships with customers to ensure the highest level of customer satisfaction and retention. Responsibilities: Develop and maintain relationships with key customers in the electronics...

Industry Human Resources / Healthcare Recruitment Work Arrangement Fully Remote Job Type Full-time Work Schedule 50–60 hours per week Monday–Friday, ideally 8:00 AM – 6:00 PM EST Night shift coverage aligned with U.S. time zones is required Locations Philippines, Africa About Pearl Talent Pearl works with the top 1% of candidates from around the world and connects them with the best...

Are you ready to dive into the dynamic world of B2B marketing? Do you have a passion for creating captivating campaigns that leave clients amazed? Look no further – a rapidly expanding B2B Lead Generation company have an exciting new career opportunity for a Campaign Manager to join their Client Services team in Durban . If you love working in the USA markets and have B2B marketing and HTML...

Guest Services Liaison | Luxury Hotel | Umhlanga ️ Kendrick Recruitment is seeking a well-presented and service-driven Guest Services Liaison to join the team at a luxury hotel in Umhlanga. This role requires a polished individual with excellent interpersonal skills who can provide outstanding service and ensure an exceptional guest experience . Key Responsibilities Welcoming guests and...

Additional InformationJob Number25014113Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- Our jobs aren’t just about giving guests a smooth...

Job functions - Building and maintaining relationships with clients/customers - Conducting business reviews to ensure clients are satisfied with their products and services - Alerting the sales team to opportunities for further sales within key clients - Informing customers of new product offerings - Attending meetings with clients to build relationships with existing accounts - Achieving client...

Public Relations & Special Projects Coordinator --------------------------------------------------------------- There could not be a better time to join the dynamic Marketing Team of Mr Price Home. We are expanding our brand team and are searching for a talented PR Coordinator. If you are passionate about homeware, PR and influencer management, this role could be for you! key responsibilities-...

SynopsisCalling all Employee Relations professionals with a passion for shaping positive workplace environments. Our client, a leading organisation in the business, commerce, and management industry, is seeking an Employee Relations Specialist to join their dynamic team. Your role would be to provide specialist advice and support related to employee relations; continuously improving the quality,...

LOCATION:Durban PRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring enhanced student engagement, experiences, and employability, while also co-ordinating feedback mechanisms and driving continuous improvement in student...

Division Tertiary Business Unit Capsicum Culinary Studio Minimum experience Mid-Senior Company primary industry Hospitality Job functional area Education LOCATION:Durban PRIMARY PURPOSE OF THIS JOB:The Senior Customer Relations Officer is responsible implementing and administering the activities of the Career Centre and executing the customer experience programme on the campus, ensuring...

Additional InformationJob Number25030267Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management --------------------------------------------------------------- First impressions are everything. When guests arrive...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...

JOB SUMMARY Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues. CANDIDATE PROFILE Education and Experience • High school diploma or GED; 1 year experience in the guest services, front desk, or related professional...

Additional InformationJob Number25035559Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management*Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that...

Additional InformationJob Number25190011Job CategoryRooms & Guest Services OperationsLocationProtea Hotel Fire & Ice! Durban Umhlanga Ridge, 14 Palm Boulevard, Umhlanga Ridge, Durban, South Africa, South Africa, 4320ScheduleFull TimeLocated Remotely?NPosition Type Non-Management ** Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience...

POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational...