guest experience leader jobs in Stellenbosch

Duties: Welcome and introduce guests Check-in and check-out guests Pass all relevant guest information on to various departments as required Assist guests with bookings, tours and transfers, build and create guests itineraries Ensuring that all guest information and rates are correct Guests liaison to all outside guests and assist the restaurant when needed Update guests profiles Report to the...

The successful incumbent will be responsible for, but not limited to;- Provides services that are above and beyond for customer satisfaction and retention.- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.- Intervenes in any guest/employee situation as needed to insure the integrity of the...

Perhaps you’re looking for a new challenge in a friendly, intimate, non-institutional environment. If so, then consider working in one of Stellenbosch’s most elegant guesthouses, located in a picture-perfect setting of Devon Valley. You must have a true passion for hospitality, share our commitment to provide the finest guest service, and help our team in the relentless pursuit of excellence....

Role Overview: As our Guest House Manager, you will be the driving force behind the success of our operations. You will oversee all aspects of guest relations, staff management, and property maintenance to ensure a seamless and enjoyable experience for our guests. Your responsibilities will include: Managing day-to-day operations, including check-ins, check-outs, and guest...

Are you warm, outgoing, creative, and ambitious? Can you think on your feet when a guest presents a challenge? Our Guest Relations position is more than just a smooth check-in and check-out. It is about building a guest experience that is memorable and unique. You will take the initiative to deliver a wide range of services that guide guests throughout their stay. Processing operational needs,...

An exclusive wine estate in Cape Winelands area is seeking a Guest Experience Hostess to join their front-of-house team on a fixed-term seasonal contract. The successful candidate will be the welcoming face of the venue, ensuring every guest enjoys a warm reception and a memorable dining experience. Requirements - Grade 12; - hospitality-related qualification i - 2-3 years of previous...

A leading financial services provider in Bellville seeks a Branch Manager to drive customer engagement and revenue growth. You will lead branch strategy, ensuring compliance and operational excellence while fostering stakeholder relationships. A minimum of 5 years in the industry is required, with a focus on leadership and service management. This role offers ongoing training and a collaborative...

Lead the Finance Conversation Behind SA's fastest growing company. Are you a commercially minded finance leader who's ready to influence big decisions? This is your chance to step into a high impact role at the heart of one of South Africa's most dynamic financial institutions. About the company: This fast-paced, high-growth company is known for its forward-thinking approach and customer first...

A leading retail group in Stellenbosch is seeking a Store Manager to ensure operational excellence and service quality. Responsibilities include maximizing sales, managing expenses, and ensuring compliance. The ideal candidate has over 5 years in retail/FMCG management, exceptional people management skills, and financial management experience. This role demands a results-driven leader who can...

PR Architect Project Leader Recruiter: Network Recruitment Job Ref: NES /SH Date posted: Saturday, January 17, 2026 Location: Stellenbosch, South Africa Salary: 780 000 SUMMARY: Leading Projects, Delivering Excellence POSITION INFO: We are looking for a Project Leader to manage, deliver, and monitor key construction and development programmes. The successful candidate will ensure that...

Description: We are seeking a talented individual to join the Sales division at Marsh. This role will be based in the Western Cape, hybrid and has a requirement of working at least three days a week in the office. The Growth Leader will drive Marsh’s mission by effectively organising, packaging, and presenting our global capacity and capabilities. You will play a key role in expanding our...

A leading beverage company is seeking a Senior Analytics Product Manager in Stellenbosch to manage the portfolio of analytics products. This role involves strategic communication and coordination across regions to ensure effective product deployment. Candidates must have a BA/MSc in a quantitative field and at least 5 years of experience in product or analytics roles. The company values diversity...

A human resource consulting firm is seeking a seasoned executive for strategic financial leadership in Stellenbosch. The ideal candidate must have over 10 years of experience in executive finance roles, particularly in the agriculture, logistics, or perishable products sectors. This position is pivotal for financial planning, risk management, and stakeholder engagement, offering an exciting...

A leading South African bank is seeking a Mid/Senior Data Scientist to drive their AI strategy. You will leverage advanced machine learning techniques to develop models that enhance decision-making across departments while managing stakeholder engagement. Candidates should possess over 6 years of experience with a relevant degree, expertise in deep learning frameworks like TensorFlow and PyTorch,...

JOB SUMMARY Responsible for the managing, delivering, implementation, monitoring and reporting of the WCGDoI programme. TASK DESCRIPTION 1. PROGRAMME MANAGEMENT FOR THE WCGDoI MANAGEMENT PROGRAMME Managing the projects allocated, including but not limited to the following: Ensuring adherence with cashflow and programme. Meeting deadlines. Keeping the server up to date at all times. Ensuring...

Our client, in the banking industry is looking for a Delivery Lead (Technology Team Lead) in the are of Data and Analytics. The purpose of the role is to support the vision of becoming a data driven organisation by delivering Data and Analytics products which form the ‘engine’ that manages and processes data for the organisation. In addition, to act as competency lead for the Data Engineering...

La Residence’s Guest Relations Officer needs to demonstrate the highest level of courteous and efficient service, to ensure our Guests feel welcome and that their needs will be attended to at all times during their stay. The GRO builds strong relationships with our Guests, constantly striving to live up to our purpose, which is "To give our Guests a complete experience and a perfect stay". MAIN...

‍ Sous Chef – Franschhoek ‍ A luxury guest farm is looking for a passionate Sous Chef to join their dynamic kitchen team! ✨ What’s on the menu: Salary R20k – R30k Formal chef training essential ‍ 10+ years solid kitchen experience Calm, respectful leader Love for garden-to-table cuisine Transport provided (Paarl & Franschhoek) Bring your skills, passion, and professionalism to this...

Apply by : We're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below: 1. To see what life at Capitec is all about and complete a short assessment, please click here 2. Once you have completed the above finalize your application by clicking apply below. Join us in becoming the best...

Guest Relations Officer (Fixed-Term Contract) We are seeking a professional and welcoming Guest Relations Officer to join our client's hospitality team on a fixed-term basis. The role focuses on delivering an exceptional guest experience from arrival to departure while supporting different departments as needed. Key Responsibilities - Greet guests warmly and handle check-in and check-out...