first line support jobs in Epping

The Western Cape Blood Service is a non-profit organisation whose mission is to collect, process and distribute blood and blood products of the highest standards in the Western Cape. We are seeking an experienced, motivated individual to lead daily operations, drive team performance to achieve organisational goals. Vacancy exists for a Manager - First Line Processing & Inventory...

Who are we? The Sanlam Retail Affluent business (SRA) is dedicated to empower South Africans in the middle- and upper-income segments to be financially confident, secure and prosperous. With deep client understanding and a focus on excellence in technology, client and intermediary experiences, SRA delivers financial solutions including comprehensive financial planning, life- and disability...

Our client has an opportunity available for a First Line Manager in the Client Engagement department based in Bellville, Cape Town. Requirements: - Matric. - RE Certificate. - Short Term Insurance NQF level 4 Qualification. - Degree or National Diploma (NQF 6) with attendance in Insurance Programmes (NQF 5). - 2+ years’ team management experience in a call centre environment. - Short term...

ENVIRONMENT: YOUR ambition, strong technical curiosity and customer-first mindset is wanted by a thriving Managed Service Provider company to fill the role of a 1st Line Technical Support Engineer. You will support a diverse client base remotely and occasionally onsite. This role offers exposure to a wide range of technologies and the chance to grow your skills through collaboration with senior...

Summary and purpose of the Job: - Provide investigation of customer incidents escalated to the team, quickly triage, and bring the case to resolution. - Become an extension of the customer’s IT team, ensuring the best customer experience, and deliver high levels of expertise. - Have the capability to make technical decisions and implement service restoration workarounds whilst root cause is...

Remote Support Engineer 2nd Line Make Your Mark with a Fast-Growing, People-First Tech Business Remote (Cape Town) | R40kR60k Negotiable About Our Client Our client is a dynamic, fast-growing technology services company with over two decades of experience delivering cutting-edge IT solutions. With consistent year-on-year growth, a strong reputation for excellence, and a culture that puts people...

About the Job: We are seeking a highly capable and customer-focused Level 3 Engineer to join our Service Team in providing effective remote and telephone-based technical support to our customers. You’ll be a key escalation point for technical issues, contribute to project deployments to ensure the smooth transition into BAU, and be a key thought leader on how we can enhance the service we offer...

1st Line Engineer – Service Desk (Cape Town – Onsite) This role is suited to someone who is a cut above the typical 1st Line Engineer, with a strong customer focus, solid technical foundations, and a desire to learn and grow. You will be responsible for receiving customer calls, tickets, and alerts, investigating issues, applying common workarounds and fixes, and ensuring customers are kept...

Position Description: TFG is on the hunt for Interns to join our squad and share our vision to be the leading fashion lifestyle retailer in Africa! You will engage with numerous individuals and teams in the business who will share their experience, knowledge, passion, and purpose, to help you successfully enter the world of work. With 31 retail brands that trade in fashion, value, jewellery,...

Minimum Qualifications and Experience: - Matric - At least 1 to 2 years’ experience within a contact centre, of which admin experience would be beneficial. - Continuous Improvement experience beneficial. - Proven experience as an office administrator, office assistant or relevant role would be an advantage - Outstanding communication and interpersonal abilities - Excellent organisational...

JOB PURPOSE:The Systems Administrator/ support manager will support and maintain the Microsoft Windows domain, Linux servers and provide desktop support for local users. Log all issues and actions taken on company help desk ticket system. The position will report directly to the general IT Manager. Duties included but not limited to:Provide 3rd line assistance to help desk technicians. Provide...

Job Description This is an exceptional opportunity for a Relationship Manager to own customer-led product development strategy for first-to-market agricultural procurement platform, backed by South Africa’s leading digital media group. This Relationship Manager role is based in Cape Town (hybrid), paying up to R420K PA. THE COMPANY: This tech company is building a first-to-market procurement...

A leading open source software company in Cape Town is seeking a Regional HR Manager for APAC. This role involves leading the HR team, ensuring compliance in operations, and driving employee relations across multiple countries. Candidates should display extensive HR experience in technology, a strong educational background, and a hands-on approach to HR practices. The position supports a diverse...

»Date:17 Jun 2025Location: Bellville, Western Cape, ZACompany:Capitec Bank LtdWe're on the lookout for energetic, self-motivated individuals who share our passion for service in the banking industry. To be part of the journey, follow the steps below:1. To see what life at Capitec is all about and complete a short assessment, !Why Choose US:At Capitec, we offer our best by living up to our CEO...

The primary purpose of this role is to provide first line IT support to local users. Providing hardware & software support as & when needed, whist continually working with the centralised UK IT team to deliver an excellent internal service. Principle Duties- Provide timely & effective technical support to end-users via various communication channels, addressing hardware & software issues,...

Who are we? Sanlam Life and Savings (SLS) is focused on serving our retail and corporate clients in South Africa and further developing our strategic advantages in the South African market. Sanlam Life and Savings consists of the following business units Retail Mass, Corporate, Risk and Savings, Glacier and various business enabling functions. The Sanlam Life and Savings Office provides...

Job Description This is an excellent opportunity for a Product Designer to lead the end-to-end user experience strategy for a first-of-its-kind agricultural procurement platform, backed by South Africa’s leading digital media group. This Product Designer role is based in Cape Town (hybrid), paying R600K-720K PA. THE COMPANY: This tech company is a first-to-market procurement platform designed...

As a 3rd Line Support Engineer, you will be the escalation point for customers’ technical issues. You’ll be investigating challenging problems, diving deep into tickets to help resolve our customers’ queries. Working with the latest technologies, which includes server and storage hardware, virtualised environments and Cloud services, you will be communicating with customers at all levels,...

Experienced MSP Engineer Required About the Company Join a rapidly growing Managed Services Provider delivering high-quality IT support, cloud solutions, cyber security services, and project consultancy. The company supports clients across London and surrounding counties, offering a dynamic environment where technical professionals can expand their skill set and progress their careers. About...

ENVIRONMENT: OUR client is a thriving Managed Service Provider company dedicated to achieving excellence in the IT industry. Their team is looking for a 3rd Line Technical Support Engineer with at least 7 – 8 years' experience, to support their client remotely as well as onsite when required. Their team is very technical, and you will have many opportunities to get involved in, not just...