first line support engineer jobs in Pretoria, Gauteng

Job Description/Duties: · Logging Support Calls on Manage Engine Service Desk (our ticketing system). · Assisting Customers with First Line Support Issues on VSAT, Fibre, LTE, Wireless. · Assisting Installers with Installations (Remote Support) if needed. · Escalating Calls to Second Line Support or Vendor. · Data Usage Reports. · Following and Maintaining call logging procedures. · Fault...

RESPONSIBILITIES: - Design and develop new software - Software analysis, code analysis, requirement analysis and software review, - Software modelling and simulation - Front end graphical user interface design - Integrate software with existing systems - Customer liaison - servicing customers request and assist with development and introduction of new projects - Trouble shoot problems and...

Applicants must have the following requirements:Must have an equivalent tertiary IT qualification.Must have 2–4 years of experience in IT support with systems and network exposure.Must have experience in first- and second-line end-user support.Must have experience in desktop, endpoint, and user access administration (Active Directory exposure).Must have experience in network monitoring,...

The IT Business Support Specialist plays a key role in delivering advanced technical assistance and ensuring a high standard of customer satisfaction. This role focuses on providing in-depth troubleshooting, supporting complex customer setups, and driving first-time resolution of support requests. The specialist will be responsible for handling escalated technical issues that require strong...

-The main purpose of this position is to perform administrative support functions within the Group Security Management Department (GSMD) to support its programmes and overall operations.-Detailed DescriptionPerform general administrative tasks in support of the programmes and overall operations of the department, which include, but are not limited to, correspondence, facilities management,...

Pretoria, ZA Hybrid (Remote And In Person)- Full-Time- Herotel Business- Job Openings- Channel Support Agent - Tier 2 Applications are invited for the Channel Support Agent - Tier 2** position. This position will have remote work flexibility, reporting to the Channel Support Team Leader PURPOSE OF THE ROLE:Key Performance Areas would include, but are not limited to: - Resolve all faults...

Our client is searching for an Operations Support Specialist (CMoS) to join their team. Location: Open to candidates in Cape Town or Pretoria Job Purpose: To work as part of a team, to manage and resolve client queries and support requirements related to the company's services. To implement, monitor and maintain the operation of products and services for corporate clients Role...

The primary purpose of this role is to provide technical leadership and guidance whilst ensure that key technology projects, critical and complex customer technical support and scheduled technical obligations to customers are successfully executed within schedule. The role also contributes and inputs in system designs, proposals and compiling functional design specifications for new projects...

Function Engineering Facility Position Junior Clinical Engineer | Fixed Term Contract Introduction A vacancy exists for a Junior Clinical Engineer (Fixed Term Contract), based at Life Wilgers Hospital, reporting to the Senior Clinical Engineer. The successful candidate will be responsible for the maintenance and co-ordination of all major facets associated with medical equipment technology...

Reporting To: Senior Technologist / Senior Engineer Role Overview We are seeking a motivated and technically strong Junior Civil Engineer to join our clients growing team in Pretoria. The successful candidate will support the planning, design, and implementation of water and sanitation infrastructure projects while developing their professional engineering career under the mentorship of...

SANSA thrives on its employees’ creativity, competencies, and expertise as well as their ingenuity to succeed in a high-performing environment. If you aspire to the SANSA values of customer-centricity, collaboration and teamwork, innovation and solutions-driven, responsiveness to opportunities, having fun together, and living these in a fast-paced and innovative environment, then SANSA could be...

This role requires a strong engineering foundation, exceptional analytical capability, and a passion for innovative mechanical design within a high-performance defence environment. Key Responsibilities: - Design, model and analyse mechanical systems and components for military vehicles. - Develop 3D CAD models, detailed engineering drawings and technical documentation. - Conduct structural,...

Job Purpose: To fabricate, assemble, maintain, and repair mechanical components and machinery with precision, ensuring operational reliability, safety, and efficiency. The role involves machining, fitting, turning, and general mechanical maintenance. Fabrication & Machining - Set up and operate lathes, milling machines, grinders, drill presses, and other machine tools. - Manufacture, modify,...

Key Duties & Responsibilities Production Planning & Execution - Plan, organise, and control production schedules to meet demand and delivery targets. - Oversee manufacturing operations across panel production, door manufacturing, and engineering functions. - Ensure optimal utilisation of labour, materials, and machinery. - Monitor production output and adjust plans to meet performance...

Role Description HYBRID ROLE Responsible for creating and managing the technological part of data infrastructure in every step of data flow. From configuring data sources to integrating analytical tools all these systems would be architected, built, and managed by a general-role data engineer. Cloud Architecture, Infrastructure Design and Development 20% - Design and implement scalable,...

Introduction An IT expert company is looking for a Techhnical Support Engineer to service the Cape Town, Western Cape region. Duties & Responsibilities Responsibilities: - Candidate will receive internal training around technical best practices, CE tools and internal monitoring and reporting procedures and will take care of on-site IT hardware break/fix interventions (with remote assistance...

Key Responsibilities: - System Administration: - Manage and maintain UNIX and Solaris operating systems, ensuring stability and availability. - Apply regular system updates and patches to maintain security and compliance. - Monitor system performance and proactively troubleshoot and resolve issues. - Connect:Direct Management: - Administer and configure Connect:Direct (NDM) for secure and...

Description: Responsible for creating and managing the technological part of data infrastructure in every step of data flow. From configuring data sources to integrating analytical tools all these systems would be architected, built, and managed by a general-role data engineer Cloud Architecture, Infrastructure Design and Development 20% - Design and implement scalable, secure, and resilient...

Introduction A well-established Telecommunications company is looking for an Installations Support Technician to join their team. The suitable candidate will be required to provide remote Installation and technical support services to the company's Installers and customer on their VSAT services and any other of their Connectivity solutions if needed. Send your CV to hr5 (at) peopledimension...

Team Management - Lead, coach, and develop the test engineering team. - Assign tasks, monitor performance, and build team morale. - Ensure products and documentation meet quality standards. - Support release deployment and manage team priorities. Analysis & Planning - Develop test strategies, test cases, test data, and environments. - Review requirements and provide early testability...