first line support engineer jobs in Ethekwini

A recruitment agency seeks an IT Support Technician to provide first-level support for hardware and software issues. This role involves logging support calls, resolving incidents, and delivering exceptional customer service. Candidates should have a Matric certificate, A+ and/or N+ certification, and a minimum of 1-3 years in IT support. Ideal proficiency includes Windows, Microsoft 365, and...

Responsibilities include but are not limited to the following: - Participating in the maintenance of call management systems, daily customer support ticket handling, call recordings management and integrated applications - Setting up and managing current applications, including FreeSwitch, Yeastar, PortaOne, Teams Operator Connect, Teams Direct Routing, Zoom Phone Platforms and Call Cabinet -...

About the job Infrastructure Support Engineer Key purpose: As a business, we are going through a period of Transformation and are continuing to bolster the IT function from the company's IT centre of excellence in Glasgow. Within this role, you will be involved in technical project work and support the first/second line support team; you will also be responsible for ongoing maintenance and...

Line Manager responsible for: - Operational management of Customer Engagement team (3 members) - Ensure high standard of internal and external support are developed and maintained - Maintain team KPA docs - Review and sign off team leave and ensure it's recorded correctly - Ensure team are upskilled to produce required output - Ensure team processes, checklists and SOPs are documented and are...

Job Description Possesses strong written and verbal communication, interpersonal, and technical skills. Demonstrates excellent problem‑solving, attention to detail, and the ability to multitask in fast‑paced, deadline‑driven environments. Highly organized, resourceful, and resilient, with the ability to work independently or in teams. Communicates technical concepts clearly to non‑technical...

At Jonsson Workwear, we aim to make every customer experience brilliant. Whether it's a store visit that wows or an online journey that inspires, we continually find new ways to raise the bar. One of the ways we do this is through our newly upgraded website. More than an online store, it's an extension of our iconic Jonsson Workwear locations nationwide, where we welcome and serve our...

Our client is a leading boutique provider of sales outsourcing solutions, specialising in supporting SaaS companies across the EMEA region. By delivering tailored sales outsourcing services across the entire sales cycle, they empower SaaS businesses to scale efficiently and sustainably. In the world of SaaS, one constant remains — the vital importance of new customer acquisition. Regardless of a...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office, a dynamic and...

Student Support Consultant - Assessments Listing reference: manco_000750 Listing status: Online Apply by: 31 August 2025 Position summary Job category: University and Academy Location: Durban Contract: Permanent EE position: Yes Introduction MANCOSA, a DHET registered and CHE accredited private higher education distance education provider, offering undergraduate and postgraduate...

IOEC is seeking a skilled IT Support Administrator to join our team in Morningside, Durban. We seek a helpful, service driven team member to fill this role. The IT Support Administrator will be responsible to oversee the organisations' IT systems, maintain information systems and networks, upgrade and install new hardware and software, and perform troubleshooting. They will also back up data and...

R 18,000.00 - 18,000.00 (South African Rand) About the job Digital Support Co-ordinator CORE PURPOSE OF THE JOB We are looking for a proactive and customer-oriented Digital Support Co-ordinator to join our dynamic team. This role involves managing our FreshDesk and FreshChat support lines to ensure exceptional service levels for our clients. The ideal candidate will have a strong background in...

Job Opportunity: SAP Authorisations Support Our client, one of South Africa's favourites, is looking for a SAP Authorisations Support to join their dynamic team for a contract. The purpose of this role is to provide first line SAP authorisations support across the group. Duties & Responsibilities Key Performance Areas: - Resolution of SAP authorisation support calls within agreed SLAs -...

Overview Business Segment: Business & Commercial Banking To provide subject matter expertise to Business, Commercial, Wealth and Investments and Credit across the end-to-end remedial management of enterprise wide distressed debt exposures and provide solutions in such remediation to the Business and Commercial Banking and in the Personal and Business Bank environments, both in house (referred...

With teams operating across multiple countries, we celebrate diversity and value what makes each individual unique. Youll be part of a supportive, people-first environment that prioritises collaboration, well-being, and professional growth—giving you the tools to succeed and build a career with long-term opportunities. You will be working on-site from our Durban North Coast office , a dynamic...

Job Advert Summary:We’re Hiring: 2 x IT Support TechniciansLocation: Boxer Head Office, Westville (Durban)Department: IT Support ServicesAre you a tech-savvy problem solver with a passion for delivering great service?Boxer Superstores is on the lookout for two dynamic IT Support Technicians to join our fast-paced and growing Head Office team. You'll play a critical role in ensuring seamless...

BEFORE YOU APPLY FOR THIS POSITION:POSITION: IT & Systems Support (New Germany) Job Summary:A leader in baking and cake decorating products, is seeking an IT Enthusiast, problem solver, with great communication and people skills to join a dynamic team. As an IT & Systems Support team member, you will provide essential first line support to the hubs. You will help the IT & Systems Lead ensure the...

Job Title Our client, one of South Africa's favourites, is looking for a SAP Authorisations Support to join their dynamic team for a contract. The purpose of this role is to provide first line SAP authorisations support across the group. Duties & Responsibilities KEY PERFORMANCE AREAS - Resolution of SAP authorisation support calls within agreed SLAs - Administration of authorisation calls on...

A leading recruitment agency is seeking an Infrastructure Support Engineer in Umhlanga Rocks, KwaZulu-Natal. This role involves providing 3rd line technical support across various IT infrastructure including cloud technologies. The ideal candidate will have expertise in networking, servers, and virtualization platforms, with strong proficiency in tools like Azure and Office 365. The position...

A leading software provider in South Africa is looking for a skilled technical support professional. The ideal candidate will have a solid background in IT, showcasing strong communication and interpersonal skills. Responsibilities include providing first-line support, troubleshooting system issues, and maintaining professional documentation. This role demands flexibility in working hours and a...

Intermediate Application Support Analyst Job Description Strong communicator with excellent interpersonal, organizational, and problem-solving abilities. Demonstrates attention to detail, initiative, and resilience in fast‑paced, deadline‑driven environments. Skilled in software development, Microsoft Office, and technical diagnostics, including log analysis and debugging. Customer‑focused,...