Escalation Manager jobs in Centurion

Talent Pool : Escalations Specialist MMH -8 Momentum Centurion, Gauteng, South Africa Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Qualifications - Matric or equivalent (Essential). - Business related...

Introduction Through our client-facing brands Momentum Group, with Multiply (wellness and rewards programme), and our other specialist brands, including Guardrisk and Eris Property Group, the group enables business and people from all walks of life to achieve their financial goals and life aspirations. We help people grow their savings, protect what matters to them and invest for the future. We...

⚡ SD-WAN Escalation Engineer – Be the Last Line of Defence ⚡ When the network falters and the pressure is on, you’re the one who steps in. Not everyone can thrive here. This is where the toughest problems land — the ones no one else can solve. If you’re looking for routine, stop reading now. If you’re looking for impact, adrenaline, and recognition, keep going. 🔥 What You’ll Do - Be the...

Job title: Snr Manager: Facilities Management Job grade: M4 Group/ BU: Corporate Division: Chief Property Management Span of control: 5-10 Reports to: Executive Management Core Description Accountable for the strategic leadership, optimisation, and lifecycle management of Telkom’s national building, mast, tower, and utilities infrastructure. The role ensures asset integrity, regulatory...

Overview A reputable automotive company is seeking a Senior Retail Manager to lead operations at their hypermarket dealership in Centurion Gauteng. The successful candidate will oversee a large team driving sales performance and ensuring exceptional customer service while maintaining operational efficiency and compliance. Responsibilities - Oversee daily operations of the dealership ensuring...

Join a well-established organisation with strong financial controls and governance. Key Responsibilities: - Manage the end-to-end creditors / accounts payable function - Lead, coach and performance-manage the creditors team - Ensure accurate invoice processing, reconciliations and on-time payments - Oversight of service provider queries, age analysis and escalations - Manage payment runs,...

Role Summary This is a senior, highly technical role focused on delivering exceptional customer experience, maintaining SLA compliance, and driving long-term service stability across large-scale telecommunications networks. Working across OSS/BSS environments, the Problem Manager will lead proactive problem management, investigate complex service issues, and implement permanent corrective...

Business Unit: Project Management Office Role: Senior Project Manager Level: Senior Reporting to: PMO Executive Employment Type: 4-year Contract Location: Hybrid (Remote and on site at office in Centurion and customer premise in Hatfield Pretoria) Environment experience: Government, Public Sector or Critical Infrastructure Availability: ASAP Our client is a managed services company that...

About the job Service Intergration Manager Core Description To oversee and direct the management of infrastructure services to ensure synergy between contractual obligations and the service delivered to the customer. Responsible for planning, managing and directing Systems Integration consultancy which provides company technologies, systems and processes to assigned customers to enable them to...

Role Purpose The Key Account Manager is responsible for developing, managing, and growing strategic customer accounts across the Rest of Africa and Middle East regions. The role focuses primarily on Microsoft solutions, supported by other strategic vendor offerings, and includes the sale of First Technology Group company services. The suitable candidate will drive revenue growth through...

IQVIA™ is the leading human data science company focused on helping healthcare clients find unparalleled insights and better solutions for patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness the power of healthcare data, domain expertise, transformative technology, and advanced analytics to drive healthcare forward. Data Team...

1 day ago Be among the first 25 applicants The Sales Manager is accountable for driving revenue growth through strategic leadership of the sales function. This role requires hands‑on management of sales operations, team development, and client relationships while ensuring strict adherence to company products, pricing, and processes. The successful candidate will bridge the gap between sales...

Centurion, South Africa | Posted on 01/11/2025 Infolytics is a proudly South African-based award winning Zoho Partner, with a regional presence in Zimbabwe and clients across the globe. We specialize in helping businesses of all sizes unlock their full potential through expert guidance in the discovery, selection, implementation, training, and long‑term optimization of Zoho’s powerful web and...

A leading healthcare administration company in South Africa is seeking a Claims Processing Manager to effectively manage the claims processing department. The successful candidate will ensure accurate and timely processing of claims, oversee staff performance, and handle escalated customer inquiries. A minimum of 5 to 8 years of management experience in a medical aid administration environment,...

Cloud Architect Position Cloud Architect position available at our client in Centurion, Samrand. Oversee cloud computing architecture through deployment, management, and support for cloud applications. Job Description - Be the Subject Matter Expert (SME) on building cloud infrastructure and the design of cloud migration solutions. - Modernizing and migrating on-prem workloads to cloud. -...

A client of ours is looking for a Senior Project Manager who is responsible for the end-to-end management and implementation of all client projects, from initial proposal and funding through to execution, monitoring, and close-out. This role requires strong project management, accounting, and HR expertise, with a specific focus on SETA registrations, compliance, administration, and stakeholder...

Job category: Transport and Logistics Management Location: Centurion Contract: Permanent Remuneration: Market Related EE position: No About our company City Logistics understands supply chains and the importance of adding maximum value, as well as providing cost-effective solutions and the highest service levels.Our extensive network throughout Southern Africa has been developed over 30...

Are you ready to accelerate your potential and lead impact at scale? At Beckman Coulter Diagnostics , one of Danaher ’s operating companies, our purpose is clear: we save lives through innovation, science, and operational excellence . This opportunity exists because our current Technical & Applications Support Manager has been promoted into an exciting, expanded leadership role , reflecting...

Position Purpose: Effective management of the claims processing department, ensuring that claims are handled accurately, efficiently, and in line with the policies and guidelines of the medical aid scheme. Managing the financial risk associated with claims, enhancing the quality of service to members, and protecting the sustainability of the medical aid scheme. Experience: 5 to 8 years’ solid...

Role Purpose The successful incumbent will be responsible for providing prompt and accurate resolution of client complaints according to policy, procedures, legislative / compliance requirements and within Service Level Agreements. Requirements QUALIFICATIONS - Matric or equivalent (Essential). - Business related qualification (Desirable). - Relevant product training (Essential). - FAIS...