Drip Café is a pop-up coffee shop based in Wynberg, specialising in quality coffee and quick takeaway bites. We are looking for a reliable, friendly, and hands-on individual to help operate and partially manage the daily running of the café. The successful candidate will play a key role in delivering excellent customer service while ensuring smooth daily operations. Key...
Company Description Call Lab is a Cape Town-based contact center known for delivering exceptional customer experiences. We specialize in providing omni-channel solutions, enabling customers to connect through their preferred communication methods, at their convenience. At Call Lab, we emphasize real-time, personalized customer interactions, offering tailored solutions for every need....
Job Description We are searching for an Customer Service Representative that is responsible for providing high-quality, high compliance, patient-centric, and customer-centric support across multiple contact channels. The role focuses on resolving queries related to prescriptions, orders, deliveries, insurance, product information, and general assistance. Agents (BAES) must ensure accuracy,...
Bring your possibility to life! Define your career with us- With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job Summary To deliver customer support services to...
A local recruitment agency is seeking a Branch Manager to oversee operations in Cape Town. The successful candidate will lead a team focused on delivering excellent customer service, managing fleet operations, and working to meet financial targets. With a minimum of 10 years' experience in customer service or fleet management, you will analyze performance metrics and ensure compliance with...
About the client Our client is a professional painting company specializing in residential and commercial projects. They focus on high-quality service and excellent customer experiences. The company is seeking a proactive Customer Service Representative to manage incoming leads, support customers, and help drive bookings for painting projects. About the role We are seeking a detail-oriented...
A remote customer support service is seeking a Substitute Customer Support Representative to provide excellent customer service during full-day and occasional half-shifts. Responsibilities include assisting customers via various channels, maintaining detailed records, and ensuring consistent support delivery. The candidate should have excellent communication skills and be tech-savvy. Flexibility...
A leading retail company in Cape Town is looking for a General Assistant to provide excellent customer service, merchandise stock, and maintain housekeeping standards in-store. The ideal candidate should have a minimum of Grade 10 or NQF 3 with at least one year of related experience. Strong communication skills in English and the local language are essential. This role requires shifts, including...
A leading provider of open source software is seeking an Enterprise Customer Success Manager to onboard and support customers with a strong focus on cloud and data center technologies. The ideal candidate has at least 5 years of relevant experience in IT projects like Linux, cloud computing, and security. This remote role offers collaboration with diverse teams to enhance customer satisfaction...
A global shipping and logistics leader is seeking a customer service representative to manage and resolve shipping-related inquiries. This role requires strong knowledge of shipping procedures, a diploma or degree with a maritime focus, and excellent customer service skills. The representative will coordinate with internal teams and customers, facilitate e-commerce adoption, and ensure compliance...
A leading health and beauty retailer in Cape Town is seeking a dedicated Service Advisor. The role involves ensuring operational excellence at the point of sale and delivering superior customer service. Ideal candidates will have experience in retail, proficiency in stock management, and a strong focus on customer satisfaction. Responsibilities include managing cash and stock, training staff, and...
A leading consulting firm in Cape Town is looking for a Customer Advisor to enhance customer relationships. The role involves responding to inquiries, handling escalated complaints, and generating sales through excellent service. Candidates must have experience in BPO and strong communication skills. The position offers a competitive remuneration package, performance bonuses, and opportunities...
A consulting services firm in Cape Town is seeking a Customer Service Representative. You will be responsible for managing claims, ensuring transaction quality, and maintaining customer satisfaction through effective communication. This entry-level role requires attention to detail in managing claims and adherence to operational policies. Join us in delivering excellence while achieving assigned...
German Customer Support Specialist — Woodstock — Full-time — 24/7 Environment — Salary: R25 000.00 Per Month About the Client Join a leading tech company that’s all about delivering top-notch TV and mobile phone products and services. Our client is known for their innovative solutions and fantastic customer service. They value a vibrant and supportive work environment, perfect for those who...
A prominent financial institution in Cape Town is seeking a dedicated individual for a customer service role. You will be the first point of contact for customers, assisting them with inquiries and ensuring their needs are met professionally. Ideal candidates will have 1-2 years of branch banking experience, strong communication skills, and proficiency in banking software. Knowledge of financial...
A fast-growing customer experience company in Cape Town is looking for a Customer Experience Executive who speaks Arabic. The ideal candidate will have a passion for excellent customer service, experience in customer-focused roles, and the ability to manage customer complaints effectively. This full-time role offers the chance to be part of a supportive and ambitious team, working towards...
A leading construction material supplier in Cape Town is seeking a General Assistant. This role involves comprehensive customer service, effective merchandising, and maintaining safety standards. Ideal candidates should have at least Grade 10 and experience in a similar role, with strong communication skills in English and the local language. Flexibility with shifts and weekends is essential. The...
About the job Substitute Customer Support Substitute Customer Support Representative Job Description We are seeking a Substitute Customer Support Representative to join our team. In this role, you will be responsible for providing exceptional customer support during full-day shifts, with occasional half-shifts. This position may potentially transition into a full-time role based on performance...
Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air...
A retail company in Cape Town is seeking a Sales Advisor for their store. The role focuses on exceptional customer service and driving sales through effective cross and up selling. Candidates should have experience in cosmetics and ideally possess retail experience. Responsibilities include creating an appealing shopping environment, maximising sales through promotions, and ensuring excellent...